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Job Requisition #: R0001459
Department: Vision Center

The Optician is responsible for making eyeglasses for patients aged 2-100. He/she is responsible for the daily operation of the Eye Lab and Dispensary. This means control of inventory and equipment, and for grinding and dispensing of eye glasses. An Optometrist supervises the Optician.H.S./GED Required. Graduate from a Certified Optician program or equivalent experience and a license. There needs to be knowledge and skill in lens grinding, the optical field and eyeglass dispensing. Bilingual skills preferred. At least one year of prior relevant work experience. This is a per diem position.

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Job Requisition #: R0001513
Department:

The Behavioral Health (BH) clinician provides comprehensive behavioral health services to care for patients with medical and behavioral issues in the primary care environment. The BH clinician is integrated directly into the clinical environment and provides direct care and coordination of services in tandem with his/her primary care and/or emergency department colleagues.

Essential Duties and Responsibilities:

• The provision of direct patient care, including assessment, short term cognitive behavioral therapy, and long term psychotherapy, as appropriate to the clinical environment.
• Clinical care management and oversight for special high-risk populations, as specified by the primary care department within which the BH clinician is integrated.  This includes coordination of services with outside behavioral health providers when necessary and periodic outreach to engage patients in care.
• General practice support, including emergency response to attend to patients in crisis, clinical consultation, and in-basket management, and support for community education efforts.

Qualifications and Requirements:

• Graduate from an accredited Masters in Psychology (MA), Masters in Education (Counseling-MEd.), or MSW program.
• Current Massachusetts license (LMHC, LMFT, LCSW, LICSW, Licensed Psychologist) or license eligibility.
• Minimum of 2 years relevant post-graduate experience, preferably in a community health, mental health or hospital setting.
• Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions.
• Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions.
• Comfortable with the pace of primary care and emergency care, within with an interdisciplinary team.

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Job Requisition #: R0001622
Department: Radiology

The Ultrasonographer will be responsible for performing high Quality Sonographic examinations in consort with the Radiologist. Some of these exams may require the use of High Level Disinfection technique. In addition to the technical aspects of the position, the Ultrasonographer is responsible for Quality Improvement activities and Quality Control of the Sonograms produced.

Essential Duties & Responsibilities:

• Performs Diagnostic Sonographic examinations as directed by the requesting physician under the guidance of the on-site Radiologist.
• Coordinates Sonograms requested with other Radiology Examinations according to patient’s needs.
• Assists the Radiologist in performing invasive Ultrasound studies using High Level Disinfection technique and Standard Precautions.
• Responsible for making adjustments to the schedule to accommodate emergent exams.
• Maintains all probes and patient care equipment in good working order following all manufactures’ recommendations and all Health Centers approved cleaning or disinfecting procedures.
• Recommends service of equipment as needed.

Qualifications & Requirements:

• HS Diploma or GED required.
• Graduate of an accredited school of Diagnostic Medical Sonography.
• 3-5 years experience in a high paced environment.
• Experience in Abdominal, Fetal and small parts Sonography.
• Some vascular is a plus.
• RDMS registration in force and in good standing.

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Job Requisition #: R0001795
Department: WIC

WIC Program Nutritionist provides the full range of WIC nutrition services to applicants and participants (infants, children, prenatal and postpartum women, both breastfeeding and non-breastfeeding) under the supervision of the Senior Nutritionist. Per-diem position and will include weekend coverage. Bilingual preferred but not required

Essential Duties & Responsibilities:

• Conducts dietary evaluation of all categories of WIC participants.
• Nutrition Assessment and counseling are documented completely and accurately.
• Determines nutritional risk factors according to federal guidelines.
• Prescribes appropriate food package based on nutritional risk factors.
• Provides nutrition and breastfeeding counseling and education.
• Offers referrals to additional appropriate services available through EBNHC and/or other community agencies.
• Bloodwork procedures for collecting and assessing blood work values are followed appropriately.
• Assists Senior Nutritionist with training of the paraprofessional Nutrition Assistant staff in completion of required activities and performance skills necessary to achieve CPAI or CPAII status.
• Ongoing supervision and education of Nutrition Assistant staff through review and co-signing charts for purposes of Quality Assurance required by Federal/State standards.
• Contributes to WIC/Primary Care coordinated services to prenatal clients through voluntary participation and facilitation of Breastfeeding education module of Birth Classes at EBNHC.
• Serves a Co-Coordinator of East Boston WIC’s Immunization Project.

Qualifications and Requirements:

• B.S. in Nutrition, Public Health Nutrition, Nutrition Education.
• Demonstrated leadership and decision making capability.
• Sensitivity to needs of participant population.
• Available to work evening hours, and at least 1 Saturday per month.
• Bicultural/bilingual skills very desirable.

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Job Requisition #: R0001846
Hours: 36.25
Department: WIC

WIC Program Nutritionist provides the full range of WIC nutrition services to applicants and participants (infants, children, prenatal and postpartum women, both breastfeeding and non-breastfeeding) under the supervision of the Senior Nutritionist. Bilingual (English/Spanish) a plus. Schedule: Monday-Saturday with rotation.

Job Description

Essential Duties & Responsibilities:

• Conducts dietary evaluation of all categories of WIC participants.
• Nutrition Assessment and counseling are documented completely and accurately.
• Determines nutritional risk factors according to federal guidelines.
• Prescribes appropriate food package based on nutritional risk factors.
• Provides nutrition and breastfeeding counseling and education.
• Offers referrals to additional appropriate services available through EBNHC and/or other community agencies.
• Bloodwork procedures for collecting and assessing blood work values are followed appropriately.
• Assists Senior Nutritionist with training of the paraprofessional Nutrition Assistant staff in completion of required activities and performance skills necessary to achieve CPAI or CPAII status.
• Ongoing supervision and education of Nutrition Assistant staff through review and co-signing charts for purposes of Quality Assurance required by Federal/State standards.
• Contributes to WIC/Primary Care coordinated services to prenatal clients through voluntary participation and facilitation of Breastfeeding education module of Birth Classes at EBNHC.
• Serves a Co-Coordinator of East Boston WIC’s Immunization Project.

Qualifications and Requirements:

• B.S. in Nutrition, Public Health Nutrition, Nutrition Education.
• Demonstrated leadership and decision making capability.
• Sensitivity to needs of participant population.
• Available to work evening hours, and at least 1 Saturday per month.
• Bi-cultural/bilingual skills very desirable.

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Job Requisition #: R0001926
Hours: 40
Department: Mental Health

Provide counseling and support to individuals and families experiencing addictions. This may include confidential individual, family or group counseling about the causes and effects of addictions, support for families dealing with addictions and/or referrals to other addiction treatment for individuals requesting this opportunity. Trained to assist people in overcoming substance abuse problems, they may provide counseling to addicts as a stand-alone therapy, as well as during or after rehabilitation treatments. Often counseled in groups, but individual counseling sessions may also be offered. Services are primarily delivered by the counselor in the EBNHC Medication Assisted Pathway program, the MH Adult Medicine Department, and the Emergency Department, but consultation will be available to other Behavioral Health and medical providers at EBNHC.

The Behavioral Health (BH) clinician provides comprehensive behavioral health services to care for patients with medical and behavioral issues in the primary care environment. The BH clinician is integrated directly into the clinical environment and provides direct care and coordination of services in tandem with his/her primary care and/or emergency department colleagues.

In addition, this BH clinician provides counseling and support to individuals and families experiencing addictions. This may include confidential individual, family, or group counseling about the causes and effects of addictions, support for families dealing with addictions, and/or referrals to other addiction treatment for individuals requesting this opportunity. Trained to assist people in overcoming substance abuse problems, they may provide counseling to addicts as a stand-alone therapy, as well as during or after other rehabilitation treatments. Often counseled in groups, but individual counseling sessions may also be offered. 50% in MH Adult Medicine Dept, and 50% in MAP program. Bilingual (English/Spanish) required.

Responsibilities include:

• The provision of direct patient care, including assessment, short term cognitive behavioral therapy, and long term psychotherapy, as appropriate to the clinical environment.
• Clinical care management and oversight for special high-risk populations, as specified by the primary care department within which the BH clinician is integrated.  This includes coordination of services with outside behavioral health providers when necessary and periodic outreach to engage patients in care.
• General practice support, including emergency response to attend to patients in crisis, clinical consultation, and in-basket management, and support for community education efforts.
• This MH clinician will also provide substance abuse treatment services (assess, counsel, and consult), often treating the dual-diagnosed patient.

Required Education:

• Graduate from an accredited Masters in Psychology (MA), Masters in Education (Counseling-MEd.) or MSW Program
• Current Mass License (LMHC, LMFT, LCSW, LICSW, Licensed Psychologist) or License eligibility.

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Job Requisition #: R0001943
Hours: 40
Department:

Come join the East Boston Neighborhood Health Center’s NEIGHBORHOOD PACE program where the Social Work role is engaging, exciting and challenging! As one of our Social Workers for PACE you will be part of a dynamic Interdisciplinary Team (IDT) in an innovative model of care and you will have a huge positive impact by developing plans of care for participants who want to live safely in their communities. We are one of the longest standing PACE Programs nationwide (Program for All-Inclusive Care for the Elderly) and are part of an excellent organization that is one of the largest community health center’s in the country! We are a progressive organization with a state of the art electronic medical record system, great innovative technology and our PACE Program is growing in leaps and bounds! We offer fantastic benefits, competitive salaries and respect the balance of work and personal lives.

Essential Duties and Responsibilities

You will get to work with participants at the PACE Center and in their homes addressing issues ranging from high risk mental health, end of life, medical decision making, caregiver support, and more. Responsibilities for this role include conducting psychosocial assessments, formulating treatment plans, providing counseling and therapy, with opportunities for running groups and coordinating care with interdisciplinary team members to support participants’ achieving their goals.

Job Qualifications and Requirements

• Candidates must have an MSW
• Be passionate about serving adults 55+
• At least one year of experience working with older adults
• Candidates must possess or be working toward licensure as a Licensed Clinical Social Worker (LCSW)
• Bilingual (English/Spanish) strongly preferred

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Job Requisition #: R0002016
Hours: 40
Department: Optical

The Optician is responsible for making eyeglasses for patients aged 2 years through Adult. Responsible for the daily operation of the Eye Lab and Dispensary. The Optician is responsible for control of inventory and equipment, and for grinding and dispensing of eye glasses. Must be a graduate from a Certified Optician program or have equivalent work experience and have a Certified Massachusetts Optician License. There needs to be knowledge and skill in lens grinding, the optical field and eyeglass dispensing. Bilingual skills preferred, but not required. We are looking for at least one year of prior relevant work experience. This position will require two Saturday shifts a month as well as some evening hours. Boston residents preferred.

Essential Duties and Responsibilities:

• Interacts professionally with patients/customers at front desk dispensary to assists with various services, including selection and fitting of frames.
• Accurately cuts lens with minimal waste and assembles eyeglasses.
• Fits and adjusts frames. Performs full range of repairs as needed.
• Keeps Director informed of price changes by suppliers. Assists with annual review of pricing structure.
• Keeps Dispensary and work areas neat and stocked with a variety of frame designs.
• Interacts with patients and other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.
• Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.
• Report delays in supply orders, safety and equipment problems, and malfunctioning or missing equipment.

Qualifications and Requirements:

• H.S./GED Required.
• Graduate from a Certified Optician program or equivalent experience and a license. There needs to be knowledge and skill in lens grinding, the optical field and eyeglass dispensing.
• Bilingual skills preferred.
• At least one year of prior relevant work experience.

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Job Requisition #: R0002081
Hours: 40
Department: Nutrition

Excellent opportunity for a Bilingual Registered Dietitian (RD) to work at a Dynamic Health Center! Must have ability to work with a diverse population. The Registered Dietitian responds to all Nutrition referrals generated by EBNHC providers for all ages. The Registered Dietitian provides clinical assessments, develops care plans, educates patients and families and provides follow up. The Registered Dietitian also participates in Health Center functions to promote health and wellness and contributes to the management of chronic health conditions in accordance with evidence-based guidelines for medical nutrition therapy. The Registered Dietitian provides individual as well as group counseling. Registered Dietitian’s participate in EBNHC Nutrition Department activities that support clinical excellence. Registered Dietitians are required to maintain both national and state licensures. Clinical competencies are evaluated with the Nutrition Coordinator.

EDUCATION:

• Master’s Degree required.
• Registered Dietitian (RD)
• Maintains State and National registration/licensure.
• Maintains the Academy of Nutrition & Dietetics Professional Portfolio.

EXPERIENCE:

• Minimum 1 year as a Registered Dietitian with clinical and public health experience

SKILLS/ABILITIES:

• Ability to work in a team environment.
• Significant interest and the ability to work within the context of the Chronic Disease Management Model, including patient self management goal setting
• Versed in or willing to quickly develop skills in motivational interviewing and concepts of behavior change
• Evidence of creativity, flexibility and professionalism.
• Ability to work successfully in a peer to peer environment.
• Bilingual in English/Spanish required.

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Job Requisition #: R0002132
Department: Radiology

The Radiologic Technologist is expected to produce high quality Radiographic, under the guidance of the Radiology Supervisor. These films shall be produced in a safe technique as well as standard precautions. The Radiologic Technologist will also take part in Quality Improvement and Quality Control activities. This position will be to cover x-ray day, evening, and night shift including the stat laboratory coverage for the overnight.

Education

• Graduate of the AMA Approved Radiologic Technology Training Program. 
• Associates Degree is strongly desired.
• Clinical hours sufficient to sit for the ARRT Examination.
• Licensed by the state of Massachusetts in Radiography.
• CPR Certified and ability maintain on an annual basis.

Experience

• 1 – 3 years of experience in a high volume environment performing diagnostic radiographic examination.
• Good working knowledge in the field of Radiology.
• Ability to assimilate changes in technical Radiographic settings.

Skills/Abilities

• Ability to prioritize assignments, Strong organizational skills and interpersonal skills.
• Team player, Flexible, Attention to detail and accuracy.
• Ability to make decisions in high volume environment.

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Job Requisition #: R0002163
Hours: 40
Department: Mental Health Pedi

The Behavioral Health (BH) clinician provides comprehensive behavioral health services to care for patients with medical and behavioral issues in the Pediatric primary care environment. The BH clinician is integrated directly into the clinical environment and provides direct care and coordination of services in tandem with his/her primary care and/or emergency department colleagues.

Responsibilities include:

1. The provision of direct patient care, including assessment, short term cognitive behavioral therapy, and long term psychotherapy, as appropriate to the clinical environment.

2. Clinical care management and oversight for special high-risk populations, as specified by the primary care department within which the BH clinician is integrated. This includes coordination of services with outside behavioral health providers when necessary and periodic outreach to engage patients in care.

3. General practice support, including emergency response to attend to patients in crisis, clinical consultation, and in-basket management, and support for community education efforts.

We are looking for an experienced and licensed Behavioral Health Clinician to provide brief intervention, short-term therapy and consultation to primary care in a fully integrated primary care setting, the EBNHC Pediatrics Department. This is a full time position 40 hours per week with no weekend hours. Bilingual (English/Spanish) highly preferred. We have competitive salaries and excellent benefits.

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Job Requisition #: R0002198
Department: Mental Health

The behavioral health (BH) clinician provides comprehensive behavioral health services to care for patients with medical and behavioral issues in the primary care environment. The BH clinician is integrated directly into the clinical environment and provides direct care and coordination of services in tandem with his/her primary care and/or emergency department colleagues.

Responsibilities include:

1. The provision of direct patient care, including assessment, short term cognitive behavioral therapy, and long term psychotherapy, as appropriate to the clinical environment.

2. Clinical care management and oversight for special high-risk populations, as specified by the primary care department within which the BH clinician is integrated. This includes coordination of services with outside behavioral health providers when necessary and periodic outreach to engage patients in care.

3. General practice support, including emergency response to attend to patients in crisis, clinical consultation, and in-basket management, and support for community education efforts.

The BH clinician provides services to patients ages 2.5 to greater than 100 years and may be required to demonstrate age specific competency, depending upon clinical assignment, in a variety of clinical settings throughout the health center. The BH clinician is responsible for providing quality patient care under the guidance of the Clinical Supervisor, Administrative and Medical Directors and in accordance with departmental policies and procedures. For discipline oversight, the BH clinician reports to the Administrative Director of Mental Health/Social Services or designee; for operational oversight, the BH clinician reports to the Administrative Director of the department within which he/she is integrated.

The provision of clinical supervision to the Medical Case Managers, and the Counseling and Testing Team, both programs providing essential services to a high-risk complex population

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Job Requisition #: R0002204
Hours: 40
Department: Mental Health

The Behavioral Health (BH) clinician provides comprehensive behavioral health services to care for patients with medical and behavioral issues in the primary care environment. The BH clinician is integrated directly into the clinical environment and provides direct care and coordination of services in tandem with his/her primary care and/or emergency department colleagues.

Responsibilities include:
1.    The provision of direct patient care, including assessment, short term cognitive behavioral therapy, and long term psychotherapy, as appropriate to the clinical environment.
2.    Clinical care management and oversight for special high-risk populations, as specified by the primary care department within which the BH clinician is integrated.  This includes coordination of services with outside behavioral health providers when necessary and periodic outreach to engage patients in care.
3.    General practice support, including emergency response to attend to patients in crisis, clinical consultation, and in-basket management, and support for community education efforts.

The BH clinician provides services to patients ages 2.5 to greater than 100 years and may be required to demonstrate age specific competency, depending upon clinical assignment, in a variety of clinical settings throughout the health center.  The BH clinician is responsible for providing quality patient care under the guidance of the Clinical Supervisor, Administrative and Medical Directors and in accordance with departmental policies and procedures.  For discipline oversight, the BH clinician reports to the Administrative Director of Behavioral Health or designee; for operational oversight, the BH clinician reports to the Administrative Director of the department within which he/she is integrated.

• Graduate from an accredited Masters in Psychology (MA), Masters in Education (Counseling-MEd.), or MSW program.
• Current Massachusetts license (LMHC, LMFT, LCSW, LICSW, Licensed Psychologist) or license eligibility.

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Job Requisition #: R0002240
Department:

The Sales Associate performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the Pharmacy department. Sales Associates will report to the Pharmacy Supervisor, Sales Associates work together with the Pharmacy staff to promote a positive atmosphere that enhances efficient workflow through good teamwork. They perform all confirmation of prescriptions, sales, and answering of telephones. This includes the delivery of exceptional customer service and the accurate and comprehensive collection, verification, and data entry of demographic, insurance, and account information. They will promote excellent customer service skills to ensure quality services for both internal and external customers of the Pharmacy.

Education

• High School Diploma or G.E.D. 

Experience

• Prior work in a health care setting at least one year preferred.
• Telephone skills, knowledge of different insurance’s and ability to multi-task.

Skills/Abilities

• Computer skills.
• The ability to work independently in fast paced environment performing multiple tasks simultaneously.
• Excellent communication and problem solving skills; ability to interact with individuals at all levels knowledge of how a phone operates has ability to take a concise, correct message Demonstrated telephone skills (i.e. call screening, message taking and giving), in a professional manner.
• Familiarity with use of personal computer in a Windows environment preferred.
• Bilingual skills required.

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Job Requisition #: R0001107
Department:

If you are a compassionate, caring HHA or CNA, we want to meet you! We are currently seeking to have a Resident Care Assistant join our Neighborhood PACE program team. As a RCA, you will use a holistic approach to care, with the goal of promoting residents’ independence and individual choice. HS Diploma/GED required. Current certification as an HHA/CNA from an approved program. A minimum of one year experience working with a frail or elderly population preferred.

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Job Requisition #: R0001210
Hours: 40
Department: PACE Community Care

We have a great opportunity for you! If you are compassionate, dependable and would like the opportunity to work with the adult 55 plus population, we will provide you with a FREE, 5 week paid, onsite training to become a certified Personal Care Assistant/Homemaker. Once certified, you will work within our nationally recognized PACE program, providing care in the communities that are close to your home. Our service area has expanded to include Melrose, Medford, Malden and Stoneham. Must have a HS Diploma/GED. You must have your own dependable vehicle. Some experience working the older adult population is preferred. Bilingual skill also preferred.

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Job Requisition #: R0001389
Hours: 40
Department: PACE Community Care

Provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. HS Diploma/GED required. Current certification as a HHA/CNA from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care. One year experience working with the frail and elderly population preferred. Reliable transportation highly preferred.

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Job Requisition #: R0001450
Hours: 20
Department: Project Shine

The Peer Leader/Health Educator is responsible to work together with the Medical Case Managers and Interdisciplinary team for the purpose of overall coordination of internal and external services, ensuring a comprehensive approach to clients' needs, encouraging clients’ full participation in the development of their individualized service care plans, and through one-on-one interactions and in groups, promoting clients’ engagement in health care and providing opportunities for education, skill-building, and emotional support. Schedule: Monday/Tuesday, 9:00 AM - 4:45 PM, Wednesday, 10:00 AM - 4:30 PM, , and may require some flexibility in scheduling, including the second Thursday of the month. Bilingual (English/Spanish) required .

Essential Duties & Responsibilities:

• Facilitate psychosocial support group and peer networking sessions.
• Provides direct assistance to clients regarding medication adherence.
• Helps patients’ with engagement and retention specifically promoting patient goals, objectives, weaknesses and strengths.
• Helps patients understand medical issues and effectively navigate the continuum of services, specifically, substance abuse, mental health, Positive Prevention, and Harm Reduction.
• Links clients with health care and psychosocial services in a timely and coordinated manner by providing information and active referrals with the assistance of clinical and Interdisciplinary Team.
• Participates in grant writing activities and service utilization and outcome measurement reports for the case management and peer advocate functions.

Qualifications and Requirements:

• Minimum High School Diploma; Bachelor Degree preferred;
• Good crisis-intervention and assessment skills.
• Bilingual (English/Spanish) required.
• Case Management to understand reporting and basic documentation.
• Will require HIV Counseling & Testing Trainings: Core Standards and Practice.

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Job Requisition #: R0001529
Hours: 40
Department: PACE Community Care

Provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. HS Diploma/GED required. Current certification as a HHA/CNA from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care. One year experience working with the frail and elderly population preferred. Schedule: M-Thursday, 7:00 AM - 4:00PM- flexible 7a-11a/ 4p-8p with an every other weekend and holiday rotation

Transportation highly preferred.

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Job Requisition #: R0001530
Hours: 40
Department: PACE Community Care

Provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. HS Diploma/GED required. Current certification as a HHA/CNA from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care. One year experience working with the frail and elderly population preferred. Schedule: 7AM-4PM or a split shift 7AM-11AM/4PM-8:00 PM. All positions include an every other weekend/holiday rotation. Transportation highly preferred.Float position

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Job Requisition #: R0001624
Hours: 40
Department: PACE Community Care

Provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed. Schedule: 7:00 AM - 4:00 PM, or split shift 7:00 AM - 11:00 AM and 4:00 PM - 8:00 PM.

Essential Duties and Responsibilities:                                                                  

• Consistently monitors participant ADL/IADL care plans and follows plan of care as stated.Documents care provided on participant flow sheets.
• Check the health aide voicemail at the beginning of each shift and every two hours until the end of the shift. Reports any abnormal findings, alterations in participant status and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable.
• Assists participants with ADLs per assignment, as defined in ADL/IADL care plan and as needed, for example when a participant requests assistance with toileting.
• Accompanies participants to appointments as assigned.
• Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.

Qualifications and Requirements:

• High School graduate or equivalent required.
• Current certification as a H.H.A. /C.N.A. from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.
• A minimum of one year experience working with a frail or elderly population.
• Prior experience as health aide, personal care assistant or similar role.
• Vehicle to travel from home to home preferred.
• Excellent customer service and communication skills; bilingual a plus.
• Physical capability to provide ADL and mobility assistance to all PACE participants.

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Job Requisition #: R0001800
Hours: 22
Department: PACE Community Care

Part-time position to implement resident plan of care for assigned residents. Responsibilities include provision of personal care, conducting group activities, implementation of individual activities, restorative rehab, and nutritional support. Using a holistic approach to care, the RCA is responsible to promote residents' independence and personal choice. HHA Certification required as well as HS Diploma/GED. Schedule: Saturday & Sunday 8:00 AM – 8:00 PM.

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Job Requisition #: R0001857
Hours: 22
Department: PACE Community Care

Under the supervision of the Charge Nurse at Winthrop Place, implements resident plan of care for assigned residents. Responsibilities include provision of personal care, conducting group activities, implementation of individual activities, restorative rehab, and nutritional support. Using a holistic approach to care, the Resident Care Assistant promotes residents’ independence and personal choice.

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Job Requisition #: R0001858
Hours: 40
Department: ESP

Provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed. Supportive Housing. Schedule:: 7:00 AM - 4:00 PM, and will include other weekend and holiday rotation.

Essential Duties and Responsibilities:                                                                  

• Consistently monitors participant ADL/IADL care plans and follows plan of care as stated.Documents care provided on participant flow sheets.
• Check the health aide voicemail at the beginning of each shift and every two hours until the end of the shift. Reports any abnormal findings, alterations in participant status and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable.
• Assists participants with ADLs per assignment, as defined in ADL/IADL care plan and as needed, for example when a participant requests assistance with toileting.
• Accompanies participants to appointments as assigned.
• Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.

Qualifications and Requirements:

• High School graduate or equivalent required.
• Current certification as a H.H.A. /C.N.A. from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.
• A minimum of one year experience working with a frail or elderly population.
• Prior experience as health aide, personal care assistant or similar role.
• Vehicle to travel from home to home preferred.
• Excellent customer service and communication skills; bilingual a plus.
• Physical capability to provide ADL and mobility assistance to all PACE participants.

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Job Requisition #: R0001903
Hours: 40
Department: Quality

EBNHC is seeking Community Health Workers to join our Care Team. You will join our team of nurses, social workers, care coordinators, providers, and pharmacists, where you will have the opportunity to make a profound impact on the lives of underserved individuals and families (ages 0 to 65) living with complex and/ or chronic medical and behavioral conditions. You will connect with your enrollees in person, on the phone, and in EBNHC - essentially however and wherever the enrollee needs your assistance to improve their health, better understand their illness and coordinate their care. Must be prepared to work from EBNHC, or within enrollee’s homes. Monday - Friday, 8 am to 5 pm with 1 hour unpaid lunch, occasional evening or weekend

Education

• Bachelor’s Degree required or HS Diploma with equivalent experience.

Experience

• Working in a clinical or special services setting with Medicare, Medicaid, or Special Needs populations.
• Community Health Worker, Engagement Specialist, or Medical Assistant Certification.
• Valid MA Driver’s license and own transportation.

Skills/Abilities:

• Experience working with enrollees with chronic medical and behavioral health needs.
• Ability to connect with people and understand the challenges they face.
• Demonstrated success in working as part of a multi-disciplinary team including communicating and working with Physicians and Registered Nurses. 
• Attains on the job, a CCMC (Commission for Case Manager Certification). Exceptional communication skills, both written and oral, ability to positively influence others with respect and compassion.
• Fluency in a non-English language preferred.
•  Strong work ethic built on a foundation of proactivity and teamwork.
• Ability to navigate ambiguity with the aid of structured problem solving techniques.
• Committed to the practice of inquiry and listening.
• Flexible work schedule – may need to work evenings/ occasional weekends to provide enrollee access and/ or follow up.
•  Computer proficiency in Microsoft Office.
• We are looking for team members who possess high energy, a strong work ethic, integrity, who are kind and empathetic, have a sense of humor, and who enjoy working for a collaborative, team oriented system

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Job Requisition #: R0001909
Hours: 25
Department: PACE Community Care

Position Summary: Under the supervision of the Charge Nurse at Winthrop Place, implements resident plan of care for assigned residents. Responsibilities include provision of personal care, conducting group activities, implementation of individual activities, restorative rehab, and nutritional support. Using a holistic approach to care, the Resident Care Assistant promotes residents’ independence and personal choice. Schedule: Evenings, Monday - Friday, 4:00 PM - 8:00 PM, and will include weekend/holiday rotation.

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Job Requisition #: R0001921
Hours: 40
Department: Dental

The Dental Assistant is responsible for various non-skilled dental tasks. The Dental Assistant assists the dentist by preparing the operatory in accordance with procedures; at chair-side during examination and treatment of patients, ensures that equipment is maintained in operating order and meets standards for health and safety, follows infection control protocols and instrument sterilization in accordance with EBNHC policies. Dental Assistants are supervised by the attending dentist. Evening and Saturday rotations required. Boston residents preferred. One year experience working in a Dental office required. HS Diploma or Equivalent. Graduate from a Dental Assistant Program/Certification in dental radiology required.

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Job Requisition #: R0001939
Hours: 20
Department: Dental

The Dental Assistant is supervised by a Dentist and is responsible for various non-skilled dental tasks. Will provide clinical support to the dentist by utilizing 4 handed dentistry, including but not limited to: Preparing dental material for needed procedures, taking impressions and bite registrations , suctioning and retracting during procedures ,maintain an inventory or supplies, whichincludes ensuring assigned operatories are cleaned and disinfected between each patient being seen and set up for the next procedure, prepare instruments for sterilization processing, assist in intra and extraoral photographs. Take digital X-rays and panoramic images of diagnostic quality as requested by providers. Practice and adhere to OSHA and HIPAA regulations at all times. Schedule includes day/evening/weekend rotation. Boston residents preferred.

Essential Duties & Responsibilities

• Participates in direct patient care activities as directed by a dentist. These include: oral hygiene education, irrigation and aspiration of the oral cavity exposing and processing good quality oral radiographs application of sealants. removal of sutures proper retraction of cheek, lip and tongue.
• Prepares for sessions and insures all charts, equipment and x-rays are available for the client.
• Facilitates efficient patient flow.
• Follows the procedure for booking routine referrals and urgent appointments.
• Maintains work area in an orderly manner.
• Ensures that the operatories have been made safe for patients before bringing them in.
• Stocks operatories in time for sessions and insures that supplies used are charged for.

Qualifications & Requirements:

• Graduate from a Certified Dental Assistant program or equivalent experience.
• Previous experience in a dental or medical dept desired.
• Good written and verbal communication skills.
• Ability to communicate effectively and respectfully with internal and external customers.

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Job Requisition #: R0002001
Hours: 11
Department: PACE Community Care

Under the supervision of the Charge Nurse at Winthrop Place, implements resident plan of care for assigned residents. Responsibilities include provision of personal care, conducting group activities, implementation of individual activities, restorative rehab, and nutritional support. Using a holistic approach to care, the Resident Care Assistant promotes residents’ independence and personal choice. Position includes weekend and holiday rotation.

Essential Duties and Responsibilities:

• Escorts residents as needed.
• Accompanies participants to appointments as assigned.
• Under the direction of the Recreation Therapist or the Nurse Supervisor, assists residents in therapeutic recreation group activities.Prepares materials and starts and finishes activities in accordance with schedules for activities.
• Assists residents with individual activities including: quiet time, games, interaction with visitors, and other therapeutic activities.
• Documents participant activities per protocol.
• Communicates observations in change in behavior/mood or participation level to Winthrop Place nursing staff.

Qualifications and Requirements:

• High School graduate or equivalent required.
• Current certification as an H.H.A./C.N.A.  from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.
• A minimum of one year experience working with a frail or elderly population.

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Job Requisition #: R0002003
Hours: 36.25
Department: ESP

Job Profile Summary

A Resident Care Assistant implements resident plan of care for assigned residents. Responsibilities include provision of personal care, conducting group activities, implementation of individual activities, restorative rehab, and nutritional support. Using a holistic approach to care, the Resident Care Assistant promotes residents’ independence and personal choice.

Essential Duties and Responsibilities:

• Escorts residents as needed.
• Accompanies participants to appointments as assigned.
• Under the direction of the Recreation Therapist or the Nurse Supervisor, assists residents in therapeutic recreation group activities.Prepares materials and starts and finishes activities in accordance with schedules for activities.
• Assists residents with individual activities including: quiet time, games, interaction with visitors, and other therapeutic activities.
• Documents participant activities per protocol.
• Communicates observations in change in behavior/mood or participation level to Winthrop Place nursing staff.

Qualifications and Requirements:

• High School graduate or equivalent required.
• Current certification as an H.H.A./C.N.A.  from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.
• A minimum of one year experience working with a frail or elderly population.

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Job Requisition #: R0002008
Hours: 40
Department: Kids Activity & Nutrition

Exciting opportunity to work on Community Initiatives at EBNHC, voted Top Places to Work by the Boston Globe five times! Coordinate EBNHC's involvement in community programming that promotes the development of a healthy lifestyle with specific focus on food access programming including EBNHC Farmers Market, CSA program and Community Wellness Garden. Responsible for outreach and evaluation of each aspect of Food Access, including surveys and regular data collection. Minimum one year of community programming experience required.

• 1-2 year’s community programming experience required
• Responsible for outreach and enrollment of program participants
• Recruit and interview seasonal interns
• Bachelors Degree Required
• Must maintain a valid drivers license and good driving record

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Job Requisition #: R0002018
Hours: 40
Department: Family Medicine

A Community Health Worker is a member of the Medical Home who collaborates with other staff in the Family Medicine Asthma/ COPD Program to positively improve the health of Boston area and Winthrop residents living with asthma and COPD. The CHW will deliver asthma/COPD education and environmental/home interventions to improve asthma/COPD symptom control and long term asthma/COPD management in person and over the phone. In the home, the CHW will provide environmental asthma kits, develop a plan and reinforce medication adherence. The CHW performs a variety of clerical and reception activities that support the delivery of services to patients/staff of the Family Medicine Asthma/COPD Program; develops efficient workflows by assisting in scheduling medical appointments, facilitating community resource access, organizing and supporting efforts for community outreach, and other services as necessary. The CHW will work with the Family Medicine Asthma/COPD Program Nurse and Nurse Practitioner. The CHW will report to the Administrative Director of Family Medicine.

Answers phones in a courteous and professional manner, using the four part greeting, which includes name, and department title.  Screens and redirects calls appropriately. 

Composes and types detailed and accurate messages using staff messaging system, and the Telephone Encounter. 

Calls patients as requested by a practice staff person. 

Manages both specialty appointment reminders and appointment recall system .

Reviews emails and In Basket messages received on a daily basis.

Uses computer to schedule, cancel, and confirm appointments; to requests records, to pull up and print information, and to communicate by e-mail. 

Maintains program folders.  

Interacts with patients or other staff in a professional manner and recognizes the needs and concerns of the individual.

Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude.

Uses communication devices appropriately. 

Reports safety and equipment problems, and malfunctioning or missing equipment to the supervisor. 

Assists in expediting patient’s specialty needs by ensuring all the necessary documents and forms are available.

 Calls asthma /COPD patients to remind of upcoming appointments.

Is able to arrange appointments for needed CPE and vaccines.

Assists with forms, letters and other clinical paperwork as directed  

Assist patients with referrals with the appropriate specialist.  Asks for additional information as needed to be accurate in assisting with appointments   

Identifies, verifies, and updates patient and demographic information.

Refers patients to member services, patient advocate and other departments. Provides information and directions to patients.

Participates in required departmental activities and meetings.

Follows established departmental policies and protocols.

Understands organizational structure of the entire Department and Unit routing, and adheres to department policies and procedures (i.e., dress code, attendance, cell phone use, food at desk, etc.)

Maintain excellent punctuality and attendance.

Home Visits:

• Outreach to eligible Asthma/COPD patients’ identified for possible home visits to schedule initial visit.
• Schedules subsequent home visits per protocol including intake visit, home walk-through and follow-up visits.
• Provides items in asthma/COPD toolkit per home visit protocol with supporting education and develops and environmental action plan.
• Uses motivational interviewing techniques to support change and self-efficacy.
• Documents visits per protocol in EMR and routes encounter to the patient’s healthcare team.
• Refers to appropriate inspectional services departments as needed or outside community resources.

Home Visits

Assist the families in the home with the completion of forms for:

• Immigration
• Legal/Housing services etc
• Assessing, connecting and coordinating patient need for community resources outside health center.

Accompany and attend:

• Specialist appointments, home inspections, etc
• Remind patients of appointments

Asthma Education:

• Organizes and replenished asthma related teaching        materials throughout the department.
• Provides asthma/COPD  related education to patients in            clinical setting per staff need  

EDUCATION: High School Diploma or G.E.D, Bachelor’s preferred

EXPERIENCE: Understanding of language, culture, and socioeconomic circumstances and desire to work with diverse population is a must.

SKILLS/ABILITIES: Demonstrated telephone skills (i.e. call screening, message taking and giving), in a professional manner.

Familiarity with use of personal computer in a Windows environment

Bilingual skills (English/Spanish) required.

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Job Requisition #: R0002064
Department: PACE Community Care

Provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed.

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Job Requisition #: R0002096
Hours: 40
Department: PACE Community Care

Provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed. Schedule: Split Shift-Monday - Friday, 7:00AM - 11:00 AM and 4:00 PM - 8:00 PM, and will include every other weekend and holiday rotation.

Essential Duties and Responsibilities:                                                                  

• Consistently monitors participant ADL/IADL care plans and follows plan of care as stated.Documents care provided on participant flow sheets.
• Check the health aide voicemail at the beginning of each shift and every two hours until the end of the shift. Reports any abnormal findings, alterations in participant status and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable.
• Assists participants with ADLs per assignment, as defined in ADL/IADL care plan and as needed, for example when a participant requests assistance with toileting.
• Accompanies participants to appointments as assigned.
• Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.

Qualifications and Requirements:

• High School graduate or equivalent required.
• Current certification as a H.H.A. /C.N.A. from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.
• A minimum of one year experience working with a frail or elderly population.
• Prior experience as health aide, personal care assistant or similar role.
• Vehicle to travel from home to home preferred.
• Excellent customer service and communication skills; bilingual a plus.
• Physical capability to provide ADL and mobility assistance to all PACE participants.

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Job Requisition #: R0002116
Department: PACE Community Care

Provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed. One w/e month and holiday rotation

Essential Duties and Responsibilities:                                                                  

• Consistently monitors participant ADL/IADL care plans and follows plan of care as stated.Documents care provided on participant flow sheets.
• Check the health aide voicemail at the beginning of each shift and every two hours until the end of the shift. Reports any abnormal findings, alterations in participant status and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable.
• Assists participants with ADLs per assignment, as defined in ADL/IADL care plan and as needed, for example when a participant requests assistance with toileting.
• Accompanies participants to appointments as assigned.
• Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.

Qualifications and Requirements:

• High School graduate or equivalent required.
• Current certification as a H.H.A. /C.N.A. from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.
• A minimum of one year experience working with a frail or elderly population.
• Prior experience as health aide, personal care assistant or similar role.
• Vehicle to travel from home to home preferred.
• Excellent customer service and communication skills; bilingual a plus.
• Physical capability to provide ADL and mobility assistance to all PACE participants.

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Job Requisition #: R0002135
Hours: 22.5
Department: PACE Rehabilitation

Immediate full-time opening for a Rehab Aide in our Neighborhood PACE program. Participates in the interdisciplinary team environment and provides restorative rehabilitation services consistent with plan of care for PACE participants (55+ years of age). Responsible for implementing prescribed therapy and exercise programs under the direction of the licensed physical or occupational therapist.

Essential Duties and Responsibilities

• Correctly adjusts canes and walkers (as ordered by therapist). 
• Correctly adjusts Bathroom Equipment to proper patient height (as ordered by therapist).
• Correctly changes regulators on oxygen tanks:
• Correctly and safely sets up and operates the following appropriate equipment.

Qualifications and Requirements   

• High school graduate or equivalency required.
• CPR BLS required. CNA/HHA preferred.
• A minimum of one year experience working with a frail or elderly population.
• Excellent customer service and communication skills; bilingual a plus.
• Flexibility, initiative, creativity and organizational skills.
• Physical capability to provide ADL, mobility, exercise and other assistance to all ESP participants.
• Basic computer skills and ability to learn and efficiently utilize job-related software and computer systems

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Job Requisition #: R0002137
Hours: 20
Department: PACE Community Care

Provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Evening Health Aide position. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed. Schedule: Tuesday, Thursday, Friday, 4:00 PM - 9:00 PM, and every other weekend rotation. Holiday rotation.

Essential Duties and Responsibilities:                                                                  

• Consistently monitors participant ADL/IADL care plans and follows plan of care as stated.Documents care provided on participant flow sheets.
• Check the health aide voicemail at the beginning of each shift and every two hours until the end of the shift. Reports any abnormal findings, alterations in participant status and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable.
• Assists participants with ADLs per assignment, as defined in ADL/IADL care plan and as needed, for example when a participant requests assistance with toileting.
• Accompanies participants to appointments as assigned.
• Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.

Qualifications and Requirements:

• High School graduate or equivalent required.
• Current certification as a H.H.A. /C.N.A. from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.
• A minimum of one year experience working with a frail or elderly population.
• Prior experience as health aide, personal care assistant or similar role.
• Vehicle to travel from home to home preferred.
• Excellent customer service and communication skills; bilingual a plus.
• Physical capability to provide ADL and mobility assistance to all PACE participants.

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Job Requisition #: R0002151
Hours: 36.25
Department: ESP

Full-time position to assist Neighborhood PACE Day Health Center participants with personal care, restorative rehabilitation, meals, escort to medical appointments, group and individual activities. Actively contributes to the operations of the Day Center by contributing ideas for the activities program and offering suggestions to improve daily operations. HS Diploma/GED required. HHA Certification also required. Schedule: Monday - Friday, 7:00 AM - 3:00 PM, includes weekend/holiday rotation.

Essential Duties and Responsibilities

• Greets participants upon arrival and helps them to get settled for the day. Assists with serving coffee on arrival and with noon meal service and cleanup.Provides supervision and encouragement when needed.
• Attends daily morning report.
• Reports participant concerns to appropriate staff members.
• Prepares participants for departure in the afternoon by assisting with clothing and escorting to the vans.
• Accompanies participants on the van to ensure safety during transport when necessary.
• Assists participants with ADLs per assignment, as defined in care plan and as needed, for example when a participant requests assistance with toileting.
• Accompanies participants to appointments as assigned.
• Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin checks during personal care.

Qualifications and Requirements

• High School graduate or GED.
• Certification as Nursing Assistant or Home Health Aide.
• A minimum of one year experience working with the elderly or other frail populations.
• Care and respect for frail elders.
• Creativity and confidence in leading group activities.
• Flexibility, initiative, and organizational skills. Bilingual a plus.

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Job Requisition #: R0002189
Hours: 40
Department: PACE Community Care

Provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed. Schedule: Monday - Friday with every other weekend and holiday rotation

Essential Duties and Responsibilities:                                                                  

• Consistently monitors participant ADL/IADL care plans and follows plan of care as stated.Documents care provided on participant flow sheets.
• Check the health aide voicemail at the beginning of each shift and every two hours until the end of the shift. Reports any abnormal findings, alterations in participant status and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable.
• Assists participants with ADLs per assignment, as defined in ADL/IADL care plan and as needed, for example when a participant requests assistance with toileting.
• Accompanies participants to appointments as assigned.
• Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.

Qualifications and Requirements:

• High School graduate or equivalent required.
• Current certification as a H.H.A. /C.N.A. from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.
• A minimum of one year experience working with a frail or elderly population.
• Prior experience as health aide, personal care assistant or similar role.
• Vehicle to travel from home to home preferred.
• Excellent customer service and communication skills; bilingual a plus.
• Physical capability to provide ADL and mobility assistance to all PACE participants.

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Job Requisition #: R0002200
Hours: 40
Department: ESP

ESP Recreational Therapists work with participants to restore motor, social and cognitive functioning, build confidence, develop coping skills, and integrate skills learned in treatment settings into community settings. Intervention areas vary widely and are based upon client interests. Examples of intervention modalities include creative arts (e.g., crafts, music, dance, drama, among others), sports, adventure programming, dance/movement, and leisure education.

Essential Duties and Responsibilities

• Develops, implements, and posts a monthly calendar (of recreation activities) that meets the mental, physical and psycho-social needs of ESP participants as measured by ratings of the Activities Program in ESP’s consumer satisfaction survey, and feedback through Participant Council and Participant Advisory Council.
• Ensures that activities schedules include a variety of meaningful activities that match the individual interests and functional needs of ESP participants
• If not certified or eligible to be certified by the National Council for Therapeutic Recreation of similar body, collaborates with an Occupational Therapist to ensure that group activities programs are consistent with participants’ level of cognitive, motor, balance and other functional statuses.
• Plans, attends and organizes outings and field trips to community events and incorporates same in activities calendar.
• Ensures that personal care assistants (PCAs) are trained in new activities.
• Assigns PCA’s to activity and personal care responsibilities consistent with individual competencies and roles.
• Conducts morning huddles
• Considers individual PCA interests and strengths when assigning activities responsibilities.

Qualifications and Requirements

• Bachelor’s Degree consistent with qualifications for  Therapeutic Recreation Certification from a recognized accrediting body such as the National Council for Therapeutic Recreation Certification. (Preferred); or Bachelor’s degree in a related field including but not limited to, occupational therapy, music or art therapy with experience working in a social or recreational program; or
• At least five years recent experience working in a social or recreational program, one of which was full-time in an activities program in a health care setting with responsibility for activities planning and management and has completed a certificate program in activities.
• Ability to clearly and concisely communicate with a culturally and educationally diverse participants, families, and staff. Bilingual a plus. 
• Must be computer literate and able to utilize a variety of computer programs to appropriately document and communicate clinical and non-clinical information.

• Must be creative, innovative and able to organize and manage a variety of activities and responsibilities. Must be comfortable in functioning as part of an interdisciplinary team. 
• Ability to supervise and develop direct care staff.

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Job Requisition #: R0002229
Hours: 40
Department: Quality

EBNHC is seeking Community Health Workers to join our Care Team. You will join our team of nurses, social workers, care coordinators, providers, and pharmacists, where you will have the opportunity to make a profound impact on the lives of underserved individuals and families (ages 0 to 65) living with complex and/ or chronic medical and behavioral conditions. You will connect with your enrollees in person, on the phone, and in EBNHC - essentially however and wherever the enrollee needs your assistance to improve their health, better understand their illness and coordinate their care. Must be prepared to work from EBNHC, or within enrollee’s homes. Monday - Friday, 8 am to 5 pm with 1 hour unpaid lunch, occasional evening or weekend

Education

• Bachelor’s Degree required or HS Diploma with equivalent experience.

Experience

• Working in a clinical or special services setting with Medicare, Medicaid, or Special Needs populations.
• Community Health Worker, Engagement Specialist, or Medical Assistant Certification.
• Valid MA Driver’s license and own transportation.

Skills/Abilities:

• Experience working with enrollees with chronic medical and behavioral health needs.
• Ability to connect with people and understand the challenges they face.
• Demonstrated success in working as part of a multi-disciplinary team including communicating and working with Physicians and Registered Nurses. 
• Attains on the job, a CCMC (Commission for Case Manager Certification). Exceptional communication skills, both written and oral, ability to positively influence others with respect and compassion.
• Fluency in a non-English language preferred.
•  Strong work ethic built on a foundation of proactivity and teamwork.
• Ability to navigate ambiguity with the aid of structured problem solving techniques.
• Committed to the practice of inquiry and listening.
• Flexible work schedule – may need to work evenings/ occasional weekends to provide enrollee access and/ or follow up.
•  Computer proficiency in Microsoft Office.
• We are looking for team members who possess high energy, a strong work ethic, integrity, who are kind and empathetic, have a sense of humor, and who enjoy working for a collaborative, team oriented system

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Job Requisition #: R0002241
Department:

The Certified Pharmacy Technician is responsible for several clerical and clinical duties. Primary tasks and duties will involve fulfilling prescription orders from start to finish, Reconstitutes and Compounds Suspensions, Inventory for CII-CIV Drugs and other tasks or duties when asked. Pharmacy technicians work under the direct supervision of a licensed pharmacist. They perform pharmacy-related functions as allowed by regulation. All pharmacy technicians working in Massachusetts must register with the state. The Certified Pharmacy Technician will work on a team and communicates effectively with team members and patients. Complies with policies, procedures, HIPAA, OSHA and actively seeks to expand clinical, technical and insurance knowledge.

Education

• High school diploma or G.E.D
• Completion of Pharmacy Technician training course accredited by ASHP or PTCB
• MA Pharmacy Technician Certificate

Experience

• 1 year as a Certified Pharmacy Technician preferred

Skills and Knowledge

• Working knowledge of different types of insurance’s.
• The ability to work independently in fast paced environment performing multiple tasks simultaneously.
• Excellent communication and problem solving skills; ability to interact with individuals at all levels knowledge of how a phone operates has ability to take a concise, correct message
• Demonstrated telephone skills (i.e. call screening, message taking and giving), in a professional manner. 
• Familiarity with use of personal computer in a Windows environment preferred.

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Job Requisition #: R0002160
Hours: 40
Department: Mental Health

As part of a multi-disciplinary team, the Suboxone Treatment Program Nurse Manager will serve as an Addiction Care Nurse Manager for patients enrolled in the EBNHC Suboxone Treatment Program, an Office-Based Opioid Treatment (OBOT) program. Will provide oversight of buprenorphine/naloxone intake assessment, induction, stabilization, maintenance and relapse prevention. Will Provide clinical follow-up and interim visits to all OBOT patients at the health center, in the hospital and/or at the home, as indicated. Performs patient screening, assessment, education, care planning, medication induction, stabilization, and maintenance. Additionally, nurses are responsible for on-going coordination of follow-up care, close telephone monitoring, relapse prevention, and support for patient self-management

Qualifications and Requirements:

• Ensuring that state and federal guidelines are followed, and collaborating as needed with OBOT physician, social worker/counselors, psychiatrists, pharmacy, primary care physician, and specialty care physicians to whom the patient has been referred.
• Manages OBOT B provider meetings with RN’s, physicians, substance abuse counselors and MA’s.Collaborates with outside agencies as needed to foster relationships with OBOT and better serve our patients
• Maintains State and National registration/licensure
• Maintains Academy of Nutrition & Dietetics Professional Portfolio

Education:

• Graduate of Accredited Nursing Program
• Licensure in Massachusetts as an R.N. or L.P.N
• BCLS certification
• Has complete an initial 8-hour nurse care management training curriculum for office-based treatment with buprenorphine/naloxone, including the use of buprenorphine/naloxone for the treatment of opioid dependence in the office setting, based on the TAP 30
• Two years of experience in addiction care nursing preferred, preferably in a community health setting.
• Previous experience working with substance abuse patients.

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Job Requisition #: R0002197
Hours: 40
Department: Retail Pharmacy - Gove

The Director of Pharmacy is the Operational Leader for East Boston Neighborhood Health Center pharmacy department (retail and 340B); overseeing finances, quality, employee performance, policies, procedures and customer service. Primary tasks and duties will involve running and maintaining the pharmacies and pharmacy programs, as well as supervising the pharmacy managers and providing oversight. The Pharmacy Director will have overall accountability to ensure a successful integration of a clinical pharmacy program in the overall clinical care of the health clinic.

Education

• Graduate from an accredited Pharmacy Program, Pharm. D. required
• Current Massachusetts Registered Pharmacist (R.Ph.) license

Experience

• 5-7 years related pharmacy experience, retail pharmacy experience helpful, with a minimum of 3 years in a supervisory/leadership role.
• Ability to use data to evaluate outcomes required
• Working knowledge and experience with electronic medical record systems, performance dashboards, database products, and analysis tools
• Must have the ability to lead change in an organization and possess excellent interpersonal, communication and teaching skills
• Must have excellent attention to detail to all areas of compliance

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Job Requisition #: R0002066
Hours: 33
Department: Family Medicine

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned clients ages 0 to greater than 100 years. A licensed nurse supervises the Medical Assistant. Evening assignment included in work schedule. Rotation to Winthrop Family Medicine [as needed]

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant Program.
• BLS CPR required.
• Bilingual skills preferred.

Experience

• At least one-year customer service experience
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally. 
• Familiarity with use of personal computer in a Windows environment preferred.

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Job Requisition #: R0002089
Department: Emergency Department

Medical Assistants are members of the clinical care team. They work in close partnership with clinical staff. Their primary function is to manage efficient patient flow and to be available to assist clinical staff as needed. Medical Assistants are responsible for department-specific tasks in accordance with their training. Where appropriate they are responsible for preparing the patient and environment for the visit and/or procedure. Medical Assistants are responsible for maintaining non-pharmaceutical supplies and equipment. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of department-specific patient age groups. Medical Assistants are supervised by licensed nursing personnel. Excellence in practice includes outstanding customer service with internal and external customers, demonstrating initiative, flexibility and proactivity based on the specific, evolving needs of the department.

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant

Experience

• At least one year customer service experience.
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with use of personal computer in a Windows environment preferred.
• BLS/CPR required.
• Bilingual skills preferred.

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Job Requisition #: R0002091
Department: Emergency Department

Medical Assistants are members of the clinical care team. They work in close partnership with clinical staff. Their primary function is to manage efficient patient flow and to be available to assist clinical staff as needed. Medical Assistants are responsible for department-specific tasks in accordance with their training. Where appropriate they are responsible for preparing the patient and environment for the visit and/or procedure. Medical Assistants are responsible for maintaining non-pharmaceutical supplies and equipment. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of department-specific patient age groups. Medical Assistants are supervised by licensed nursing personnel. Excellence in practice includes outstanding customer service with internal and external customers, demonstrating initiative, flexibility and proactivity based on the specific, evolving needs of the department.

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant

Experience

• At least one year customer service experience.
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with use of personal computer in a Windows environment preferred.
• BLS/CPR required.
• Bilingual skills preferred.

Apply Now

Job Requisition #: R0002097
Department: Family Medicine

Per Diem flexibility; days and/or eveinings

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session.

Essential Duties and Responsibilities:

• Vital signs.
• Pulse oximetry.
• Use of 02 equipment.
• Obtaining EKG’s.
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested.
• Cleans and wraps instruments for sterilization.
• Follows procedure for operation of autoclave and properly documents each load.

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program.
• One year of Medical Assisting experience strongly preferred.
• One year of Customer Service experience.
• Excellent oral, listening, and written communication skills.
• Computer literacy.
• Bilingual skills (English/Spanish).

Apply Now

Job Requisition #: R0002098
Hours: 40
Department: Adult Medicine

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned clients ages 10 to greater than 100 years. A licensed nurse supervises the Medical Assistant.

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant Program. (Experience in lieu of certification may be accepted).
• BLS certification required.

Experience

• At least one year customer service experience.
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with use of personal computer in a Windows environment preferred.
• Bilingual skills preferred.

Apply Now

Job Requisition #: R0002099
Hours: 40
Department: Adult Medicine

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned clients ages 10 to greater than 100 years. A licensed nurse supervises the Medical Assistant.

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant Program. (Experience in lieu of certification may be accepted).
• BLS certification required.

Experience

• At least one year customer service experience.
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with use of personal computer in a Windows environment preferred.
• Bilingual skills preferred.

Apply Now

Job Requisition #: R0002100
Hours: 40
Department: Adult Medicine

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session.

Essential Duties and Responsibilities:

• Vital signs.
• Pulse oximetry.
• Use of 02 equipment.
• Obtaining EKG’s.
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested.
• Cleans and wraps instruments for sterilization.
• Follows procedure for operation of autoclave and properly documents each load.

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program.
• One year of Medical Assisting experience strongly preferred.
• One year of Customer Service experience.
• Excellent oral, listening, and written communication skills.
• Computer literacy.
• Bilingual skills (English/Spanish).

Apply Now

Job Requisition #: R0002106
Hours: 40
Department: Family Medicine

Additional Job Description

Four Days a week 8:00-5:00pm plus 1 Evening Rotation 11:30am-8:30pm/per week

Job Description Summary

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session.

Essential Duties and Responsibilities:

• Vital signs
• Pulse oximetry
• Use of 02 equipment
• Obtaining EKG’s
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested
• Cleans and wraps instruments for sterilization
• Follows procedure for operation of autoclave and properly documents each load

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program
• One year of Medical Assisting experience strongly preferred
• One year of Customer Service experience
• Excellent oral, listening, and written communication skills
• Computer literacy
• Bilingual skills (English/Spanish) preferred

Apply Now

Job Requisition #: R0002108
Hours: 34
Department: Winthrop Neighborhood Health

Four Days a week M: 8:00-6:00pm, T: 11:30-8:30pm, W 8:00-6:00pm, TH: OFF and F: 8:00-5:00pm

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session.

Essential Duties and Responsibilities:

• Vital signs
• Pulse oximetry
• Use of 02 equipment
• Obtaining EKG’s
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested
• Cleans and wraps instruments for sterilization
• Follows procedure for operation of autoclave and properly documents each load

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program
• One year of Medical Assisting experience strongly preferred
• One year of Customer Service experience
• Excellent oral, listening, and written communication skills
• Computer literacy
• Bilingual skills (English/Spanish) preferred

Apply Now

Job Requisition #: R0002153
Hours: 18
Department: Pediatrics

Medical Assistants are members of the clinical care team. They work in close partnership with clinical staff. Their primary function is to manage efficient patient flow and to be available to assist clinical staff as needed. Medical Assistants are responsible for department-specific tasks in accordance with their training.

Where appropriate they are responsible for preparing the patient and environment for the visit and/or procedure. Medical Assistants are responsible for maintaining non-pharmaceutical supplies and equipment. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of department-specific patient age groups. Medical Assistants are supervised by licensed nursing personnel.

Excellence in practice includes outstanding customer service with internal and external customers, demonstrating initiative, flexibility and proactivity based on the specific, evolving needs of the department.

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant Program.
• BLS CPR required.

Experience

• At least one year customer service experience.
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with use of personal computer in a Windows environment preferred.
• Bilingual skills preferred.

Apply Now

Job Requisition #: R0002166
Hours: 40
Department: OB/GYN

Medical Assistants are members of the clinical care team. They work in close partnership with clinical staff. Their primary function is to manage efficient patient flow and to be available to assist clinical staff as needed. Medical Assistants are responsible for department-specific tasks in accordance with their training. Where appropriate they are responsible for preparing the patient and environment for the visit and/or procedure. Medical Assistants are responsible for maintaining non-pharmaceutical supplies and equipment. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of department-specific patient age groups. Medical Assistants are supervised by licensed nursing personnel. Excellence in practice includes outstanding customer service with internal and external customers, demonstrating initiative, flexibility and proactivity based on the specific, evolving needs of the department.

Full-time position available to assist providers and perform various non-skilled nursing tasks for a busy department. Schedule: Monday – Friday, 8:00 AM – 5:00 PM.

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant Program.
• BLS CPR required.

Experience

• At least one year customer service experience.
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
•  Familiarity with use of personal computer in a Windows environment preferred.
• Bilingual skills preferred.

Apply Now

Job Requisition #: R0001269
Department: Mental Health

The Nurse Practitioner Psychiatric primary role in the Behavioral Health Department is to provide psychiatric medication consultation, assessment, and psychiatric medication management. The Nurse Practitioner-Psychiatric provides direct care to referred patients ages 2.5 to greater than 100 years and may be required to demonstrate age specific competency, depending upon clinical assignment, in a variety of clinical settings throughout the health center. Responsible for providing quality patient care under the guidance of the Clinical Supervisor, Administrative and Medical Directors, and in accordance with departmental policies and procedures.

Essential Duties & Responsibilities:

• Establishes rapport and develops therapeutic relationships with patients of diverse backgrounds and varying levels of motivation for change.
• Provides assessment and treatment for a range of conditions to individuals, couples, families and groups, acquiring additional training and supervision for couples and families as indicated
• With supervision, renders accurate diagnoses utilizing the DSM 5
• Performs all the required steps to ensure the generation of clean claims – checking on coverage, obtaining authorization, completing documentation, submitting encounters on time, and completing re-authorizations.
• Manages a full capacity clinical caseload divided into new assessments, ongoing treatment, crisis intervention/emergency and collateral care.
• Uses clinical supervision to address more advanced concepts, such as transference, counter-transference, the application of particular theoretical or practice methods, themes. In particular, psychopharmocolgical assessment.
• Demonstrates increased capacity to diagnose and effectively treat a range of mental health conditions: anxiety, depression, adjustment disorders and moderate-severe personality disorders.

Qualifications and Requirements:

• Graduate from an accredited Graduate Nurse Practitioner program.
• Current Massachusetts license or license eligibility.
• Minimum of 2 years relevant post-graduate experience, preferably in a community health, mental health or hospital setting.
• 2 clinically relevant, supervised internships.
• 2 favorable recommendations attesting to clinical competency from field placement supervisors.
• Bilingual (English/Spanish) preferred.

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Job Requisition #: R0001704
Hours: 40
Department: Mental Health

The Psychiatric Nurse Practitioner, in close consultation with primary care, social work, and other members of the treatment team, provides office-based psychiatric evaluation and treatment for adult and child participants cared for at East Boston Neighborhood Health Center who are part of C3 (Community Care Cooperative), and other primary care patients as well. In addition to direct evaluation and treatment, the Psychiatric nurse practitioner provides consultation, on request, to members of the treatment team.

C3 is an accountable care organization comprised of 17 community health centers. The position’s priority involves providing care to the C3 members at East Boston Neighborhood Health Center, but is available to provide care to non-C3 patients as well.

EDUCATION:

• Psychiatric mental health nurse practitioner (PMHNP) degree
• Psychiatric Clinician (PC) licensure in Massachusetts.
• Prescriptive privileges in Massachusetts

EXPERIENCE:

• Experience providing psychiatric evaluation and treatment for pediatric, geriatric and medically complex populations with a broad range of mental health, substance abuse and medical diagnoses.
• Fluency in English and Spanish

Apply Now

Job Requisition #: R0002176
Hours: 40
Department: Pediatrics

The Nurse Practitioner/Physician Assistant is a licensed independent practitioner who provides nursing and medical services to individuals, families and groups. The Practitioner diagnoses and manages acute episodic and chronic illnesses while emphasizing health promotion and disease prevention. Services may include ordering, conducting, supervising and interpreting diagnostic and laboratory tests, and prescription of pharmacologic agents and non pharmacologic therapies. Bilingual (English/Spanish) skills preferred. This is a full-time position and will include a scheduled evening/weekend commitment.

Essential Duties & Responsibilities:

• Obtains comprehensive and problem focused health history
• Performs a comprehensive and problem focused physical exam
• Orders and interprets screening and diagnostic tests
• Demonstrates critical thinking and diagnostic reasoning skills in clinical decision making.
• Communicates with patients re: clinical findings
• Initiates appropriate and timely consultations (NP, PA & MD)

• Qualifications and Requirements:
  • MA License as NP or PA
  • BLS, ACLS, PALS Certification, as required by department
  • 1 year relevant experience preferably in a community health setting

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Job Requisition #: R0000895
Department:

The Registered Nurse assumes a leadership role in the Emergency Department. This includes triaging patients to the appropriate level in a timely fashion, providing nursing care to patients of all ages, directing the general patient flow through the department, and taking appropriate steps in following up lab and x-ray results. The nurse is responsible for timely and accurate documentation of his/her nursing care in accordance with policy and procedures. The nurse is also responsible for collaboration with other members in a multi-disciplinary team. Preferred Schedule 7:00 PM - 7:00 AM, rotating.

Essential Duties & Responsibilities:

• Assess the health status of individuals and detect changes in order to take necessary actions.
• Documents all care information concisely, accurately and completely in a timely manner. Documentation to also include (pain assessment/re-assessment, medication administration and patient ED course).
• Triages patients and assigns accurate acuity based on standards of care and department policy.
• Assumes responsibility for direct patient care and prepares patients for exams.
• Safely and effectively administers medications, tests and treatments as ordered.
• Reports adverse reactions to medications and/or treatments in accordance with department policy.
• Takes a proactive role assisting with patient discharge, hospital transfers and arranging outpatient testing.
• Initiates patient education plan, as prescribed by physician.Teaches and educates patients and care givers how to manage illness/injury and home care needs.
• Recognizes the unique safety needs of elderly and pediatric patients ensuring they receive assistance as needed.
• Follows established departmental policies and procedures for environmental safety and infection control.

Qualifications and Requirements:

• Graduation from an accredited nursing program required.
• Bachelor of Science in Nursing strongly preferred.
• MA RN License required.
• Current ACLS and PALS Certification required.
• Minimum of one year RN critical care experience or three years experience in Med/Surg or Emergency.

Apply Now

Job Requisition #: R0001546
Hours: 24
Department: PACE Community Care

The Staff Nurse -RN/LPN at Winthrop Place is responsible for day-to-day nursing assessment and for the delivery and documentation of quality patient care in accordance with departmental policies and procedures, and in collaboration with other interdisciplinary team. A registered nurse bears full responsibility for the quality of health care she/he provides, including participation in direct and indirect nursing care, health maintenance, teaching, counseling, collaborative planning and rehabilitation. Nurses at Winthrop Place are responsible for helping to maintain a home-like milieu that is appropriate to the needs of individuals with dementia. Winthrop Place off-shift nurses also staff ESP’s after hours on call system. Weekend Saturday/Sunday position.

Apply Now

Job Requisition #: R0001577
Department: Employee Health

The Employee Health RN is accountable for the day to day implementation of the Infection Control/Employee Health policies and procedures. The position is expected to perform under general direction and keeps the IC Administrative Director informed of progress and potential issues that may affect Employee Health or Infection Control. ASN required, BSN preferred. Current MA RN license required. Certification in Occupational Health preferred. 2 years as a staff nurse in a medical surgical setting as well as occupational health experience highly preferred. Boston resident preferred.

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Job Requisition #: R0001629
Hours: 40
Department: Quality

The Clinical Resource Nurse is a professional nurse who serves in a collaborative role with the department nursing staff to provide continuing education and support quality improvement and practice initiatives. The Clinical Resource Nurse works with department leadership staff to assure compliance with regulatory standards including Joint Commission (JC), NCQA Patient Centered Medical Home (PCMH), CMS Meaningful Use (MU), OSHA/EOC, Safety/Infection Control, CLIA, Quality Care Audits, and DPH licensure requirement. The Clinical Resource Nurse is accountable for maintaining currency with own nursing practice and demonstrates commitment to own professional development and continuing education. The Clinical Resource Nurse will have continued clinical exposure to departmental workflows and work collaborate within clinical departments. Clinical practice within the department constitutes an average of 30% of the position. Minimum of 3-5 years licensed nursing practice experience in an ambulatory care practice setting. Minimum of 2 years relevant management experience. BSN preferred or in progress. Bilingual preferred.

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Job Requisition #: R0001901
Hours: 40
Department: Quality

RN Care Managers are part of the Complex Care Management Team. You will join our interdisplinary team of healthcare professionals, where you will have the opportunity to make a profound impact on the lives of underserved individuals and families living with complex and/or chronic conditions. RN Care Managers must be prepared to work from EBNHC or within enrollee’s homes. BSN preferred. MA RN license required. At least 2 years of nursing experience, preferably with some combination of home health, ambulatory care, community public health and case management work experience, including coordination of enrollee care across multiple settings and with multiple providers. Ability to work weekends/evenings as needed. Computer proficiency in Microsoft Office. Bilingual fluency in a non-English language preferred. Valid MA Driver’s license and reliable transportation. Boston Residents Preferred. Full time position, Monday thru Friday, 8 am to 5 pm with an hour of unpaid lunch

Experience

• 2-10 years of nursing experience, preferably with some combination of home health, ambulatory care, community public health and case management work experience
•   Including the, coordination of enrollee care across multiple settings and with multiple providers.

Skills/Abilities

• Exceptional communication skills, both written and oral, ability to positively influence others with respect and compassion.
• Fluency in a non-English language.
• Attains on the job a CCMC (Commission for Case Manager Certification).
• Strong work ethic built on a foundation of proactivity and teamwork.
• Ability to navigate ambiguity with the aid of structured problem solving techniques.
• Committed to the practice of inquiry and listening. Flexible work schedule – may need to work evenings/ occasional weekends to provide enrollee access and/ or follow up.
• Computer proficiency in Microsoft Office.
• High energy, a strong work ethic, integrity, who are kind and empathetic, have a sense of humor, and who enjoy working for a collaborative, team oriented system.

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Job Requisition #: R0001970
Hours: 40
Department: Family Medicine

This position requires universal skills and proficiency which include demonstrating a comprehensive understanding of the Health Center’s mission and core values--compassion, diversity, innovation, respect, and teamwork--and the department’s immediate needs and long-term goals.  In addition, the registered nurse demonstrates initiative, critical thinking, problem solving, leadership qualities, and effectively engages with the clinical team. 

The work schedule for this position includes Evening Rotations and Winthrop Family Medicine coverage assignments, as needed by the Department.

The Family Medicine primary care nurse takes a lead role in the prioritization, coordination and delivery of care by the practice team. The primary care nurse provides both direct and indirect care to patients specific to the guidelines/parameters for the department and demonstrates competency for the department specific population age and developmental stage with a focus on social determinants of health, health promotion, and prevention and management of acute and chronic health conditions. The primary care nurse reports to the Administrative Director.

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

The work schedule for this position is 8:30 AM - 5:30 PM, Monday - Friday

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0001976
Hours: 40
Department: PACE Community Care

Works with the Home Care Director and Home Care Manager to ensure effective coordination and delivery of PACE home care services including Home Nursing, ADL and IADL support services including home monitoring, health aides, homemakers, laundry, meals and other services as required. In coordination with the PACE Interdisciplinary Teams (IDT), providing assistance with oversight of health aide and nurse scheduling, and providing direct supervision of health aides. Works on performance improvement and other initiatives that may be identified through program, performance, financial and other monitoring. Schedule Monday - Friday, 7:00 AM - 4:00 PM, and requires a flexible start time, will include Holiday, on-call rotations.

Essential Duties & Responsibilities:

• Provides direct supervision to an identified group of Health aides, providing oversight in all aspects of their job performance.
• Makes reports through QAPI or other avenues as required.
• Participants in the annual competency review and training program, ensuring that the training and performance review tools are updated.
• Conducts periodic audits to ensure that Personal Service Plans are updated and consistent with current clinical and functional status.
• Participates in Home Care Nurse weekend, holiday, on-call, and triage rotation.
• Monitors quality of care and performance improvement initiatives as needed to address concerns, deficiencies, or trends.
• Assists in policy review and revision. Update policies, procedures and workflows as needed to ensure consistency with practice, changes in regulatory or other requirements.

Qualifications and Requirements:

• BS in Nursing or equivalent experience or certification.
• Current MA Nursing License.
• Strong clinical background in geriatric care.
• Home health care management preferred.
• Expertise dealing with elders and families.

Apply Now

Job Requisition #: R0001985
Hours: 40
Department: Senior Care Options (SCO)

The East Boston Neighborhood Health Center is a great place to work! The Senior Care Options (SCO) nurse case manager acts as a liaison between patients, their families, and health care personnel to ensure efficient, prompt health care and to minimize fragmentation and duplication of services. Nurses work closely with SCO patients and their families to create a care plan with the goal of maintaining independence and safety in the community. Care plans for SCO patients address the medical and psychosocial needs of each patient and are developed in collaboration with other SCO team members to ensure implementation of the most cost-effective plan.

Education

• Graduation from an accredited nursing program
• RN licensure in Massachusetts
• BLS certification
• Bilingual skills preferred

Experience

• At least one year of relevant nursing experience in a community health and/or ambulatory care setting preferred

Skills/Abilities

• Demonstrated ability to communicate effectively verbally and in writing
• Familiarity with Windows operating system preferred

EBNHC is an equal-opportunity employer and five-time awardee of the Boston Globe’s Top Places to Work. Please send resume to Human Resources, East Boston Neighborhood Health Center, 10 Gove Street, East Boston, MA 02128 or by e-mail to hr@ebnhc.org.

Apply Now

Job Requisition #: R0002015
Hours: 40
Department: ESP

As a Nurse in our NEIGHBORHOOD PACE Program you will be part of a dynamic Interdisciplinary Team (IDT) and work in an innovative model of care with proven positive impacts on helping older adults stay healthy, independent and active in a community health setting. We have one of the longest standing PACE Programs nationwide (Program of All-Inclusive Care for the Elderly) and are part of an excellent organization that is one of the largest community health centers in the country.

Essential Duties and Responsibilities:

• Responsible for the general oversight, assessment, planning, and construction of the nursing care delivered to the participant.
• Assess a patient through obtaining history, performing appropriate tests, making or collecting observations from the participant and caregivers, and consulting with other members of the IDT.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.
• Safely and effectively administers medications, tests and treatments as ordered. Manages the refills of all patient medications with appropriate authorization by the provider.
• Provide and coordinate health teaching required by individuals, families and groups to maintain the optimal possible level of health.
• Completes biannual and status change nursing assessments for an assigned panel of participants in accordance with Care Planning Policy and documents problems, goals & interventions in the participant’s care plan.
• Utilizes Assessment tools including but not limited to PACE Nurse Assessment and Medication Management to collect data.

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Job Requisition #: R0002029
Hours: 40
Department: Senior Care Options (SCO)

The East Boston Neighborhood Health Center is a great place to work! The Senior Care Options (SCO) nurse case manager acts as a liaison between patients, their families, and health care personnel to ensure efficient, prompt health care and to minimize fragmentation and duplication of services. Nurses work closely with SCO patients and their families to create a care plan with the goal of maintaining independence and safety in the community. Care plans for SCO patients address the medical and psychosocial needs of each patient and are developed in collaboration with other SCO team members to ensure implementation of the most cost-effective plan.

Education

• Graduation from an accredited nursing program
• RN licensure in Massachusetts
• BLS certification
• Bilingual skills preferred

Experience

• At least one year of relevant nursing experience in a community health and/or ambulatory care setting preferred

Skills/Abilities

• Demonstrated ability to communicate effectively verbally and in writing
• Familiarity with Windows operating system preferred

EBNHC is an equal-opportunity employer and five-time awardee of the Boston Globe’s Top Places to Work. Please send resume to Human Resources, East Boston Neighborhood Health Center, 10 Gove Street, East Boston, MA 02128 or by e-mail to hr@ebnhc.org.

Apply Now

Job Requisition #: R0002039
Hours: 40
Department: Senior Care Options (SCO)

The East Boston Neighborhood Health Center is a great place to work! The Senior Care Options (SCO) nurse case manager acts as a liaison between patients, their families, and health care personnel to ensure efficient, prompt health care and to minimize fragmentation and duplication of services. Nurses work closely with SCO patients and their families to create a care plan with the goal of maintaining independence and safety in the community. Care plans for SCO patients address the medical and psychosocial needs of each patient and are developed in collaboration with other SCO team members to ensure implementation of the most cost-effective plan.

Education

• Graduation from an accredited nursing program
• RN licensure in Massachusetts
• BLS certification
• Bilingual skills preferred

Experience

• At least one year of relevant nursing experience in a community health and/or ambulatory care setting preferred

Skills/Abilities

• Demonstrated ability to communicate effectively verbally and in writing
• Familiarity with Windows operating system preferred

EBNHC is an equal-opportunity employer and five-time awardee of the Boston Globe’s Top Places to Work. Please send resume to Human Resources, East Boston Neighborhood Health Center, 10 Gove Street, East Boston, MA 02128 or by e-mail to hr@ebnhc.org.

Apply Now

Job Requisition #: R0002055
Department: Family Medicine

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002060
Department: Family Medicine

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002065
Department: Project Shine

Assist with providing nursing support during clinical hours. Some medical care coordination and management, medication adherence and education support. Additional job functions to be reviewed and explained.

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

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Job Requisition #: R0002088
Department: Emergency Department

The Registered Nurse assumes a leadership role in the Emergency Department. This includes triaging patients to the appropriate level in a timely fashion, providing primary nursing care to patients of all ages, directing the general patient flow through the department, and taking appropriate steps in following up lab and x-ray results. The nurse is responsible for timely and accurate documentation of his/her nursing care in accordance with policy and procedures. The nurse is also responsible for collaboration with other members in a multi-disciplinary team.

Education

• Graduation from an accredited nursing program required.
• BSN preferred

Experience

• Minimum of one year of relevant nursing experience, in a community health and/or ambulatory care setting. 
• Three years Emergency Department, preferred.

Skills/Abilities

• Current Massachusetts licensure.
• ACLS, BLS, and PALS, CPR certification required.
• Demonstrate ability to communicate effectively both in writing and verbally.
• Bilingual in Spanish preferred

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Job Requisition #: R0002094
Hours: 40
Department: PACE Community Care

The Staff Nurse -RN at Winthrop Place is responsible for day-to-day nursing assessment and for the delivery and documentation of quality patient care in accordance with departmental policies and procedures, and in collaboration with other interdisciplinary team. A registered nurse bears full responsibility for the quality of health care she/he provides, including participation in direct and indirect nursing care, health maintenance, teaching, counseling, collaborative planning and rehabilitation. Nurses at Winthrop Place are responsible for helping to maintain a home-like milieu that is appropriate to the needs of individuals with dementia. Winthrop Place off-shift nurses also staff ESP’s after hours on call system.This is an evening position.

Winthrop Place Transitional Housing and Palliative Care is a 41 bed unit which operates 24 hours a day, 7 days a week providing supportive clinical, sub-acute, and palliative care for members of our PACE population. This evening position includes not only required assessments and care for the unit, but predominantly medication administration for those who are unable to  do this independently while under our short term care.

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Job Requisition #: R0002110
Department: Pediatrics

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

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Job Requisition #: R0002119
Hours: 40
Department: Quality

The Clinical Resource Nurse is a professional nurse who serves in a collaborative role with the department nursing staff to provide continuing education and support quality improvement and practice initiatives. The Clinical Resource Nurse works with department leadership staff to assure compliance with regulatory standards including Joint Commission (JC), NCQA Patient Centered Medical Home (PCMH), CMS Meaningful Use (MU), OSHA/EOC, Safety/Infection Control, CLIA, Quality Care Audits, and DPH licensure requirement. The Clinical Resource Nurse is accountable for maintaining currency with own nursing practice and demonstrates commitment to own professional development and continuing education. The Clinical Resource Nurse will have continued clinical exposure to departmental workflows. Clinical practice within the department constitutes an average of 30% of the position. The Clinical Resource Nurse works collaboratively with Administrative and Medical Leadership and all health care team members in the Departments. The Clinical Resource Nurse reports directly to the Director of Nursing.

Education

• BSN preferred or in progress
• BLS/CPR Certification

Experience

• Minimum of 3-5 years licensed nursing practice experience in an ambulatory care
• Minimum of 2 years relevant management experience.

Skills/Abilities

•             Bilingual preferred

• Demonstrated teaching skills.
• Excellent interpersonal skills; Ability to communicate effectively in writing and verbally.
• Excellence in providing care to diverse populations.
• Aptitude for learning new information technology platforms.
• Experience with Microsoft Office programs: Excel, PowerPoint, and Outlook.
• Resourceful, self-motivated, ability to prioritize

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Job Requisition #: R0002124
Department: PACE Community Care

The RN Home Care nurse is responsible for the general oversight, assessment, planning, and construction of the nursing care delivered to the participant. The home care primary nurse may delegate some direct care, data collection, and nursing assessment responsibilities to other nurses and nursing assistants on the team but retains responsibility for ensuring that interventions are carried out in accordance with the participant’s care plan and the orders of the participant’s medical providers. May provide care in the PACE Day Health Center or in participant’s homes. One weekend a month with triage and on-call/ holiday rotation.

Essential Duties and Responsibilities:

• Assess a patient through obtaining history, performing appropriate tests, making or collecting observations from the participant and caregivers, and consulting with other members of the IDT.
• Prepares and presents a patient for rapid provider review and treatment.
• Arranges for or directly implements care plan interventions and testing, treatment, or other provider orders for a panel of participants.
• Oversees delegated tasks to ensure completion, and monitor outcomes, and make adjustments to care plan as needed.
• Safely and effectively administers medications, tests and treatments as ordered. Manages the refills of all patient medications with appropriate authorization by the provider.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Baccalaureate degree in nursing preferred.
• Current Massachusetts license in nursing.
• Current BLS certification required.
• Minimum of 2 years experience in ambulatory, home health, hospital or sub-acute setting preferred, equivalent training or related experience considered.
• A minimum of one year experience working with a frail or elderly population.

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Job Requisition #: R0002143
Hours: 40
Department: Family Medicine

Full-time position available performing direct patient care and patient education to patients ages 0 to greater than 100 years in our Family Medicine Dept. Will also participate in QI activities. MA RN license and previous ambulatory care experience required. Excellent interpersonal and problem solving capabilities also required. Schedule: Monday - Friday, 8:00 AM - 5:00 PM, includes evening rotation. Bilingual (English/Spanish) Preferred.

Education

• Graduate of an Accredited Nursing Program.
• Licensure in Massachusetts as an RN. 
• BLS certification

Experience

• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with the use of a personal computer in a Windows environment preferred.
• Bilingual skills preferred.

Apply Now

Job Requisition #: R0002228
Hours: 40
Department: Quality

RN Care Managers are part of the Complex Care Management Team. You will join our team of nurses, social workers, community health workers, providers, and pharmacists, where you will have the opportunity to make a profound impact on the lives of underserved individuals and families living with complex and/or chronic conditions. You will connect with enrollees in person, on the phone, and in EBNHC - essentially however and wherever the enrollee needs your assistance to improve their health, better understand their illness and coordinate their care. RN Care Managers must be prepared to work from EBNHC, home office, or within enrollee’s homes.

Essential Duties and Responsibilities

• Providing face-to-face interaction with enrollees and their care team when appropriate to improve enrollee care.
• Along with other members of the Complex Care Management (CCM) Team, conduct comprehensive assessments that include the medical, behavioral, and social needs of the enrollee in order to identify gaps in care and barriers to attaining improved health.
• Based on the assessments and in conjunction with the enrollee and members of the CCM team, create and implement a care plan that will address the identified needs, remove the barriers and improve the health of the enrollee.
• Coordinate care by serving as the contact point, advocate and resource for the enrollee, their family and their providers, building effective relationships through trust, respect and communication.
• Continually assess the enrollee’s knowledge of their clinical condition(s) and provide education and self-management support based on the enrollee’s unique learning style.
• Measure, improve and maintain quality outcomes (clinical, financial, and functional) for individual enrollees and the population served.

Qualifications and Requirements

• Bachelor’s Degree in Nursing.
• Valid MA RN license
• 2-10 years of nursing experience, preferably with some combination of home health, ambulatory care, community public health and case management work experience, including coordination of enrollee care across multiple settings and with multiple providers.
• Ability to work weekends/evenings as needed
• Computer proficiency in Microsoft Office.
• Bilingual fluency in a non-English language preferred
• Valid MA Driver’s license and reliable transportation

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Job Requisition #: R0002237
Hours: 36.25
Department: Emergency Department

A Registered nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Excellence in nursing practice also includes clinical skills and capabilities beyond baseline competence. These include the ability to conduct a comprehensive assessment that incorporates an advanced and sophisticated integration of clinical information, and the ability to translate that assessment into a superior plan of care for the patient/family/care team.

Education

• Graduation from an accredited nursing program required. BSN preferred.

Experience

• Minimum of one year of relevant nursing experience, in a community health and/or ambulatory care setting. 
• Three years Emergency Department, preferred.

Skills/Abilities

• Current Massachusetts licensure.
• ACLS, BLS, and PALS, CPR certification required.
• Demonstrate ability to communicate effectively both in writing and verbally.
• Bilingual a plus.

Apply Now

Job Requisition #: R0002245
Hours: 40
Department: PACE Community Care

The Staff Nurse -LPN is responsible for day-to-day nursing assessment and for the delivery and documentation of quality patient care in accordance with departmental policies and procedures, and in collaboration with other interdisciplinary team. The Staff LPN is responsible for the delivery and documentation of quality patient care in accordance with departmental policies and procedures, and in collaboration with other members of the Interdisciplinary Team. A licensed practical nurse bears full responsibility for the quality of health care she/he provides, including participation in direct and indirect nursing care, health maintenance, teaching, counseling, collaborative planning and rehabilitation. ESP LPNs may provide care in the PACE Day Health Center or in participant’s homes. The Staff LPN may be assigned to work primarily with participants on a particular IDT or may float in accordance with ESP’s staffing requirements. Friday and Tuesday 8:00 am - 5:00 pm, Monday-Friday, 7:00 am - 4:00pm. Weekend/holiday and oncall rotation

Education

• Current Massachusetts license as practical nurse
• Current BLS certification required

Experience

• Minimum of 2 years’ experience in ambulatory, home health, hospital or sub-acute setting preferred, equivalent training or related experience considered.
• A minimum of one year experience working with a frail or elderly population.
• Prior experience in interdisciplinary team setting a plus.

Skills/Abilities

• Basic physical assessment and triage skills.
• Ability to communicate assessment and triage findings efficiently, effectively and accurately in verbal and written formats.
• Ability to communicate effectively with professional and non-professional staff, outside providers, participants and families in person and by phone. Bilingual a plus.
• Excellent customer service skills.
• Flexibility, initiative, creativity and excellent organizational skills.
• Basic computer skills including experience with word processing and email. Must be able to efficiently and effectively navigate windows-based programs and EBNHC’s EMR.

Apply Now

Job Requisition #: R0000555
Hours: 40
Department: Adult Medicine

We have a full time position for an Internist to join our expanding multi-specialty group. You will have the unique opportunity to care for a diverse population. Bi-lingual Spanish or Arabic speaking is highly valuable for this opening, although we have an excellently trained professional Medical Interpreter Department that are part of the Practice Team. We are a progressive organization with a state of the art electronic medical record system and are leading Boston in our Chronic Disease Programs. You may also have an opportunity to teach medicine to residents and students through our internal and external programs with Boston University.

Competitive compensation and excellent benefits including health, dental, pretax spending accounts, 401k with health center match, life, disability, and a generous staff development benefits. Providers will be able to obtain privileges at Boston Medical Center.  EBNHC provides excellent Malpractice Coverage – as a FQHC (Federally Qualified Health Center) we offer coverage under FTCA as well as a second policy through commercial broker. A designated Medical Staff Office support s the professional requirements of physicians. To be considered please email a copy of your CV and letter of interest to Linda Panzini at panzinil@ebnhc.org

Apply Now

Job Requisition #: R0001055
Hours: 20
Department:

The East Boston Neighborhood Health Center (EBNHC) has a dynamic opportunity for an OB/GYN MD to join our organization. For almost 50 years, EBNHC has been a vital link to Boston’s well-being. Join us and you can be on the forefront of caring for people who need your help the most. Many of our patients often have no choice but to go without healthcare. Working at EBNHC is nothing short of inspiring. 4 years in a row the Boston Globe named us as one of their “Top Places to Work”.

We have a .50% time outpatient position for an OB/GYN MD to join our expanding multi-practice group. You will have the unique opportunity to care for a diverse population. Bi-lingual Spanish or Arabic speaking is highly valuable for this opening, although we have an excellently trained professional Medical Interpreter Department that are part of the Practice Team. We are a progressive organization with a state of the art electronic medical record system and are leading Boston in our OB/GYN Programs. You may also have an opportunity to teach medicine to residents and students through our internal and external programs with Boston University.

Under general supervision of the Medical Director of OB /GYN, you will render diagnostic and therapeutic care to patients at the Health Center. On call rotation for after hour urgent patient follow up, and responsible for clinical and administrative follow-up for a panel of patients. One evening session per week may be required. Boston residents

.50 time position will entail 16 clinical hours weekly that will correspond to 20 payroll hours.

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Job Requisition #: R0001124
Hours: 40
Department: Winthrop Neighborhood Health

Practice Family Medicine Like It Should Be Practiced

The East Boston Neighborhood Health Center (EBNHC) has a dynamic opportunity for a Family Medicine physician to join our organization. For almost 50 years, EBNHC has been a vital link to Boston’s well-being. Join us and you can be on the forefront of caring for people who need your help the most. Many of our patients often have no choice but to go without healthcare. Working at EBNHC is nothing short of inspiring. 3 years in a row the Boston Globe named us as one of their “Top Places to Work”.

We have a full time position for a Family Medicine Physician to provide full spectrum primary care at our Winthrop Site, a new innovative practice using open access and embracing team based care. This practice shares spaces with numerous BMC specialists and BMC Physical Therapy. If desired, providers can also work in the Pediatric Urgent Care, Suboxone Clinic or Precept Boston University Family Medicine Residents in their continuity clinic on the main campus in East Boston.

Some East Boston Neighborhood Health Center Facts

• Over 300,000 visits a year.

• 80,000 patients and growing.

• $150M Organization Strong.

• Patients as diverse as the City we live in.

• One of the first of three centers in Mass to become MA PCMH Prime certified.

• 24/7/365 emergency department

• A leading role in elderly care providing PACE (Program for All-Inclusive Care for the Elderly).

• Advanced technology, and an amazing support staff.

• On-site lab & Radiology services.

• Staff interpreters and integrated behavioral health services.

• On premise pharmacy

• On site specialists for consultation

We offer full and part-time employment options, competitive compensation and excellent benefits including health, dental, pretax spending accounts, 401k with health center match, life, disability, and a generous staff development benefits. Providers will be able to obtain privileges at Boston Medical Center. EBNHC provides excellent Malpractice Coverage – as a FQHC (Federally Qualified Health Center) we offer coverage under FTCA as well as a second policy through commercial broker. A designated Medical Staff Office support s the professional requirements of physicians.

East Boston Neighborhood Health Center Is Proudly An Equal Opportunity Employer.

To be considered please email a copy of your CV and letter of interest to Linda Panzini at panzinil@ebnhc.org

Or send via regular mail to

Linda Panzini

East Boston Neighborhood Health Center,

10 Gove Street, East Boston, MA 02128

We offer full time employment options, competitive salaries and excellent benefits.  We are located in close proximity to the many attractions of Boston. 

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Job Requisition #: R0001829
Hours: 36
Department: Emergency Department

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Job Requisition #: R0001442
Hours: 40
Department: Patient Accounts

The Coding Coordinator is responsible for coordinating the professional coding function within all practice locations in accordance with the coding guidelines established by East Boston Neighborhood Health Center (EBNHC). Will perform in-house audits to ensure diagnostic and procedural codes accurately reflect patient health status in accordance with standard CPT coding. Responsible for coordination of EPIC charge review work queues as well as assisting with implementing policies and procedures.

Essential Duties & Responsibilities:
•    Ensuring that standards established by EBNHC relating to coding staff productivity and accuracy and date-of-service to date-of-posting are consistently met.
•    Promoting and facilitating efficiency and effectiveness of coding related systems, including documentation.
•    Ensuring timely charge capture of all services.
•    Must remain compliant with all CMS PACE Program Regulations and Standards
•    Assisting with third party follow-up.
•    Assisting in implementation of policies and procedures.
•    Coordinating coder/provider communication.
•    Being involved in day-to-day coding.

Qualifications and Requirements:
•    RAF and HCC coding experience a preferred
•    2 years supervisory/leadership experience preferred
•    Experience interacting with physicians regarding coding guidelines
•    Extensive knowledge of CPT and ICD-10 coding across multiple medical specialties
•    Competency in navigating patient billing software and electronic medical records, preferably Epic.
•    Knowledge of healthcare administrative processes such as reimbursement policies and procedures, operations and billing regulations
•    Extensive knowledge of Anatomy and Physiology
•    Knowledge of medical documentation requirements
•    Experience interacting with physicians regarding coding guidelines
•    Effective communication skills, both written and verbal as well as ability to formally present to both large and small groups

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Job Requisition #: R0001573
Hours: 40
Department: Human Resources

Our Human Resources department has an exciting opportunity for an HRIS Analyst who will be responsible for a wide scope of activities associated with the development, implementation and communication of Workday programs and policies. Will also participate in the analysis of end-user requirements, procedures and problems needed to automate work processes or to improve existing applications. Assist in the design, implementation and support of all Workday functionality, particularly around both internal and external integrations. Performs group data updates, exports, imports into HRIS Workday system. Will respond to HRIS data inquires and requests from system users and provide functional support. Be a key component in a larger team setting to produce work that fulfills the goals of the East Boston Neighborhood Health Center.

Responsibilities and Essential Duties:

• Assist in the design, implementation and support of all Workday functionality, particularly around both internal and external integrations. 
• Performs group data updates, exports, imports into HRIS Workday system
• Respond to HRIS data inquires and requests from system users and provide functional support.  Act as a liaison between end users and the technical team members.
• Participate in testing, troubleshooting and upgrades of HR systems
• Create ad hoc reports and org charts as needed

Requirements and Qualifications:

• Bachelor’s level or equivalent experience in Human Resources
• Proficient with Microsoft Suite with advanced Microsoft Excel skills.
• Strong analytical skills and the ability to present content in a clear, concise manner.
• Experience with HRIS reporting, Workday required.  Knowledge of reporting and downloading reports from Workday.
• Strong interpersonal skills and the ability to interact with all department levels.
• Ability to handle sensitive and confidential information with discretion and good judgement

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Job Requisition #: R0001673
Hours: 40
Department: IT

The Senior Application Analyst directs in the analysis of end-user requirements, procedures and problems needed to automate work processes or to improve existing computer applications. The Analyst assists the Director of Applications in the evaluation, development and implementation of new computer systems and projects for the health center. He/She also acts as a liaison between identified end-user departments and software vendors to resolve problems related to assigned applications. The Senior Application Analyst manages assigned projects independently.

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Job Requisition #: R0002028
Hours: 40
Department: Medical Staff Office

We have a newly created position in the Medical Staff Office to perform a variety of specialized professional level public relations activities. This position will be responsible for recruiting physicians, advanced practice clinicians, behavioral health clinicians, and other licensed independent providers to join one of the largest community health centers in the country. Will work collaboratively with the MSO Director, Clinical, Executive and Administrative leadership as well as the Credentialing team and Human Resources to create and execute a comprehensive provider recruitment strategy that is consistent with the immediate and long term needs of EBNHC. This position will involve frequent travel. BA/BS in related field with at least 3 years’ experience in professional health care setting. Demonstrated computer skills, (Workday desired) as well as interpersonal and organizational skills. Must have excellent public speaking skills!

Education

• Any combination equivalent to:  Bachelor’s Degree in related field. 

Experience

• At least three years’ experience working in a professional health care setting. 
• Demonstrated computer skills (Workday desired).

Skills/Abilities

• Good interpersonal and excellent organizational skills. 
• Public speaking techniques. 
• Recruitment and retention programs and techniques.
•  Interviewing techniques. 
• Must be able to work with detailed confidential material, experience in Workday desired.

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Job Requisition #: R0002046
Hours: 40
Department: PACE Enrollment and Eligibility

The Enrollment Coordinator role offers an amazing opportunity to help Neighborhood PACE (Program of All-inclusive Care for Elders) meet its goal of improving the lives of older adults. To share our program with as many people as possible, we need to add to our team of folks who are experts at building relationships and enrolling patients into our program. This job is for someone who is hungry to make a difference.

Daily Duties Include:

• Advise prospective patients to enroll into Neighborhood PACE.

• Engage prospective patients via phone and be a brand ambassador in all of these activities at all times

• Contact and convert assigned leads

• Document patient recruitment activity in salesforce.com in a timely and accurate manner

• Meet month over month enrollment targets

• Manage inbound and outbound calls in a timely manner.

• Identify potential patients' needs, clarify information, research every issue and provide solutions and/or alternatives.

Requirements
• 3-5 years of experience in service roles interacting with customers (sales, customer service, etc).
• Fluency in Spanish preferred, but not required
• Proven multitasking skills with the ability to handle multiple mediums of communication simultaneously including, phone, email and chat while working in a fast-paced environment.
• Have worked in fast-paced, results-driven work atmosphere
• Experience using salesforce.com ( http://salesforce.com/ ) or similar CRM tools, preferred but not required
• Possess passion, empathy and are mission driven: You want this job because you believe deeply in our mission to improve the lives of older adults.

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Job Requisition #: R0002050
Hours: 40
Department: Finance

The Purchasing Agent is responsible for purchasing and negotiating supplies, equipment and services from vendors; evaluates vendor quotes and services to determine the most desirable suppliers. Also promotes cost containment efforts, ensures departments have needed supplies and services. This is a temporary position.

Essential Duties and Responsibilities:

• Review and edit purchase requisitions for appropriateness and completeness in regard to product or service specifications. Assists end users with supplier selection process, prepare and issue purchase orders, contracts and agreements. Assures timely and accurate placement of orders and maintains an accurate audit trail thought the resolution of invoice and receiving discrepancies.
• Demonstrate ability to locate and implement purchasing savings.
• Provide courteous phone coverage and respond to requests with sense of urgency.
• Possesses strong written, verbal communication, organizational and interpersonal skills.
• Maintains records of items purchased, costs, delivery, product and vendor performance.

Qualifications and Requirements:

• Bachelor’s degree in business or related field.
• Five years of purchasing preferred.
• Requires excellent organizational skills.Interpersonal skills necessary to communicate with departments, employees, physicians, management and vendors.
• Negotiation and analytical skills related to cost containment.Ability to understand written and verbal instructions related to purchasing policies and procedures.Ability to perform under stressful and emergency situations. Self-starter with high energy level to work independently.

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Job Requisition #: R0002150
Hours: 40
Department: Finance

The Senior Accountant is responsible for the development and maintenance of accurate financial information for specific areas of the general ledger and financial statements.Prepare and post journal entries by the closing date. Prepare and analyze detailed reconciliations of all balance sheet accounts. Maintain accurate supporting details of all general ledger account. This is a newly created position.

Essential Duties & Responsibilities:

• Provide detailed analyses and explanations of all transactions.
• Perform monthly bank settlements and prepare listing of non-reconciled checks.
• Generate and send invoice to vendors.
• Correspond to other departments to ensure proper accounting for purchases and expenses.
• Develop periodic reports for management.
• Maintain the Fixed Asset and associated depreciation schedules; process monthly Fixed Asset General Journal entries; insure proper recording of new purchases and disposals.
• Assist Finance Business management with month end and year end closing requirements.

Qualifications and Requirements:

• Bachelor’s degree in accounting OR equivalent work experience in accounting environment at least 5 years’.
• Strong analytical skills.
• Thorough understanding of Finance and Accounting.
• Attention to detail.
• Excellent interpersonal skills.
• Flexible – able to work independently and within a group.
• Proficient in Microsoft Excel.
• Interest in health care business operations.
• Knowledge of Medicare and Medicaid a plus.

Apply Now

Job Requisition #: R0002212
Hours: 40
Department: Finance

The Grants Manager will be tasked to monitor federal, state or other private grants opportunities and aggressively pursue those grants which match health center needs; work with appropriate program and administrative staff under the guidance of Deputy of CEO to submit competitive proposals; serve as lead author on these proposals. Assist in gathering necessary information and data to be included in proposals. Prioritize tasks and meet the deadlines for preparation and submission of grant applications and grant-related documentation. Coordinate with the Finance Department to create expenditure and income budgets and develop other enclosures to grant submissions. Maintain regular contact with key staff about upcoming deadlines and submission requirement; ensure timely filing of budget amendments, renewals, etc.

Education

• Bachelor’s degree from four-year college or university required. Master’s degree in public policy, business or a related field is desirable but not required.

Experience

• Minimum of 3 years grants management experience (state and federal) with a clear track record of success.

Skills/Abilities

• Strong grant writing capabilities, demonstrated skills in writing and editing.
• Ability to analyze complex information and synthesize into readable and persuasive written material
• Organizational and management ability,
• Strong analytical and budgeting skills
• Strong communication, presentation, and interpersonal skills
• Excellent computer skills and ability to meet established deadlines

Apply Now

Job Requisition #: R0002221
Hours: 40
Department: Volunteer Services

Job Summary

The Care Navigator works with the patient’s primary care team to address the complex nonmedical needs that can negatively affect a person’s health and wellbeing. The Care Navigator promotes patient-centered, comprehensive and coordinated care supporting the patient and their family in navigating medical, social service, and legal systems.

Essential Duties and Responsibilities 

• Connect patients with concrete community resources, including, but not limited to; food resources, subsidized childcare, housing, legal, financial assistance, and immigration services.
• Provide 1:1 assistance to patients with form completion to access community resources and benefits when a literacy or language is a barrier.
• Assist patients with navigating services of third-party agencies such as Inspectional Services, Massachusetts Commission for the Blind and Deaf/Hard of Hearing, MassHealth, Personal Care Attendant Services, Senior Services, Transportation Services and homeless shelters.
• Assist patients with complex medical needs, coordinate their appointments, often placing reminder phone calls, assisting with scheduling transportation, and assessing and reducing the barriers of missed appointments.
• Connect patients to and assist with accessing Social Security Disability and Department of Transitional assistance benefits.  Assist with application process including interview accompaniment, application completion and process follow up.

Qualifications and Requirements

•    Bachelor Degree
•    1-2 years in a direct service role. Experience with and underserved population a plus
•    Strong second language skills.  Spanish preferred.
•    Ability to multi task with strong organization and time management skills.

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Job Requisition #: R0002230
Hours: 40
Department: Quality

The Care Navigator works with the patient’s primary care team to address the complex non-medical needs that can negatively affect a person’s health and well being. The Care Navigator promotes patient-centered, comprehensive and coordinated care supporting the patient and their family in navigating medical, social service, and legal systems.

Essential Duties and Responsibilities  

• Connect patients with concrete community resources including but not limited to: Food Resources, subsidized childcare, housing, legal, financial assistance and immigration services.
• Provide 1:1 assistance to patients with form completion to access community resources and benefits when a literacy or language is a barrier.
• Assist patients with navigating services of third-party agencies such as Inspectional Services, Massachusetts Commission for the Blind and Deaf/Hard of Hearing, MassHealth, Personal Care Attendant Services, Senior Services, Transportation Services and homeless shelters.
• Assist patients with complex medical needs coordinate their appointments, often placing reminder phone calls, assisting with scheduling transportation, and assessing and reducing the barriers of missed appointments.
• Connect patients to and assist with accessing Social Security Disability and Department of Transitional assistance benefits. Assist with application process including interview accompaniment, application completion and process follow up.

Qualifications and Requirements

• Bachelor Degree
• 1-2 years in a direct service role. Experience with and underserved population a plus
• Strong second language skills.Spanish preferred.
• Ability to multi task with strong organization and time management skills.

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Job Requisition #: R0002231
Hours: 40
Department: Quality

The Care Navigator works with the patient’s primary care team to address the complex non-medical needs that can negatively affect a person’s health and well being. The Care Navigator promotes patient-centered, comprehensive and coordinated care supporting the patient and their family in navigating medical, social service, and legal systems.

Essential Duties and Responsibilities  

• Connect patients with concrete community resources including but not limited to: Food Resources, subsidized childcare, housing, legal, financial assistance and immigration services.
• Provide 1:1 assistance to patients with form completion to access community resources and benefits when a literacy or language is a barrier.
• Assist patients with navigating services of third-party agencies such as Inspectional Services, Massachusetts Commission for the Blind and Deaf/Hard of Hearing, MassHealth, Personal Care Attendant Services, Senior Services, Transportation Services and homeless shelters.
• Assist patients with complex medical needs coordinate their appointments, often placing reminder phone calls, assisting with scheduling transportation, and assessing and reducing the barriers of missed appointments.
• Connect patients to and assist with accessing Social Security Disability and Department of Transitional assistance benefits. Assist with application process including interview accompaniment, application completion and process follow up.

Qualifications and Requirements

• Bachelor Degree
• 1-2 years in a direct service role. Experience with and underserved population a plus
• Strong second language skills.Spanish preferred.
• Ability to multi task with strong organization and time management skills.

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Job Requisition #: R0002242
Department:

As a Pharmacist, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Director of Pharmacy and in leading and directing your Pharmacy Technician Support Staff, you are accountable for supporting the management, oversight and operation of all aspects within your pharmacy. Primary tasks and duties will include workflow management, inventory management, loss prevention, patient safety and other duties assigned. Pharmacists will also be required to Identify needs and opportunities within the Pharmacy to improve and successfully implement solutions by leading your team to achieve specified goals. Following policies, regulatory procedures, HIPAA, OSHA are required.

Education

• Bachelor of Science in Pharmacy or Pharm. D. degree
• Active MA Pharmacist License without disciplinary

Experience

• 1-2 years of previous Pharmacist experience preferred

Skills and Knowledge

• Time management and customer service skills
• Motivated and team centered mindset
• Leadership skills along with writing and computer skills
• Bi-lingual skills preferred.

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Job Requisition #: R0002157
Hours: 36.25
Department: ESP

Full-time position providing nutritional assistance under the supervision of the Registered Dietitian. Duties include set up, preparation, serving, and feeding of meals. Ensures that kitchen, kitchen equipment, food storage areas, food and other supplies are maintained in accordance with policy, procedure and food safety standards. Provides leadership to PCA’s (and RCA’s in Winthrop) to ensure that appropriate diets, nutritional supplements, and adaptive equipment are provided to the participants. HS Diploma or GED and a minimum of 1 year experience working with a frail or elderly population required. Bilingual Spanish and CNA/HHA preferred. Must also possess excellent customer service skills. Schedule: 7AM to 3:30 PM, Monday thru Friday.

Essential Duties and Responsibilities

• Prepares meal plates and snacks for distribution to participants in the PACE Center.
• Checks and records temperature of food before serving.
• Checks and records refrigerator and freezer temperatures at beginning and end of shift.
• Maintains cleanliness and order in kitchen and food supply areas. Ensures cleanliness of refrigerators and freezer. Completes weekly cleaning log.
• Maintains inventory of food and food related supplies, including emergency food supplies.Works with dietitian to order food. Orders supplies and stock items as approved.
• Monitors expiration dates, rotation and storage of food to ensure all food products are labeled and dated as per policy guidelines.

Qualifications and Requirements

• HS Diploma/GED required.
• CNA/HHA preferred.
• BLS/CPR required

• Must complete a food safety certification within 3 months of hire.

• A minimum of one year experience working with a frail or elderly population.
• Excellent customer service and communication skills; bilingual a plus.                          
• Flexibility, initiative, creativity and organizational skills.
• Ability to learn and efficiently utilize job-related software and computer systems.

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