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Job Requisition #: R0001459
Department: Vision Center

The Optician is responsible for making eyeglasses for patients aged 2-100. He/she is responsible for the daily operation of the Eye Lab and Dispensary. This means control of inventory and equipment, and for grinding and dispensing of eye glasses. An Optometrist supervises the Optician.H.S./GED Required. Graduate from a Certified Optician program or equivalent experience and a license. There needs to be knowledge and skill in lens grinding, the optical field and eyeglass dispensing. Bilingual skills preferred. At least one year of prior relevant work experience. This is a per diem position.

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Job Requisition #: R0001513
Department:

The Behavioral Health (BH) clinician provides comprehensive behavioral health services to care for patients with medical and behavioral issues in the primary care environment. The BH clinician is integrated directly into the clinical environment and provides direct care and coordination of services in tandem with his/her primary care and/or emergency department colleagues.

Essential Duties and Responsibilities:

• The provision of direct patient care, including assessment, short term cognitive behavioral therapy, and long term psychotherapy, as appropriate to the clinical environment.
• Clinical care management and oversight for special high-risk populations, as specified by the primary care department within which the BH clinician is integrated.  This includes coordination of services with outside behavioral health providers when necessary and periodic outreach to engage patients in care.
• General practice support, including emergency response to attend to patients in crisis, clinical consultation, and in-basket management, and support for community education efforts.

Qualifications and Requirements:

• Graduate from an accredited Masters in Psychology (MA), Masters in Education (Counseling-MEd.), or MSW program.
• Current Massachusetts license (LMHC, LMFT, LCSW, LICSW, Licensed Psychologist) or license eligibility.
• Minimum of 2 years relevant post-graduate experience, preferably in a community health, mental health or hospital setting.
• Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions.
• Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions.
• Comfortable with the pace of primary care and emergency care, within with an interdisciplinary team.

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Job Requisition #: R0001795
Department: WIC

WIC Program Nutritionist provides the full range of WIC nutrition services to applicants and participants (infants, children, prenatal and postpartum women, both breastfeeding and non-breastfeeding) under the supervision of the Senior Nutritionist. Per-diem position and will include weekend coverage. Bilingual preferred but not required

Essential Duties & Responsibilities:

• Conducts dietary evaluation of all categories of WIC participants.
• Nutrition Assessment and counseling are documented completely and accurately.
• Determines nutritional risk factors according to federal guidelines.
• Prescribes appropriate food package based on nutritional risk factors.
• Provides nutrition and breastfeeding counseling and education.
• Offers referrals to additional appropriate services available through EBNHC and/or other community agencies.
• Bloodwork procedures for collecting and assessing blood work values are followed appropriately.
• Assists Senior Nutritionist with training of the paraprofessional Nutrition Assistant staff in completion of required activities and performance skills necessary to achieve CPAI or CPAII status.
• Ongoing supervision and education of Nutrition Assistant staff through review and co-signing charts for purposes of Quality Assurance required by Federal/State standards.
• Contributes to WIC/Primary Care coordinated services to prenatal clients through voluntary participation and facilitation of Breastfeeding education module of Birth Classes at EBNHC.
• Serves a Co-Coordinator of East Boston WIC’s Immunization Project.

Qualifications and Requirements:

• B.S. in Nutrition, Public Health Nutrition, Nutrition Education.
• Demonstrated leadership and decision making capability.
• Sensitivity to needs of participant population.
• Available to work evening hours, and at least 1 Saturday per month.
• Bicultural/bilingual skills very desirable.

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Job Requisition #: R0001846
Hours: 36.25
Department: WIC

WIC Program Nutritionist provides the full range of WIC nutrition services to applicants and participants (infants, children, prenatal and postpartum women, both breastfeeding and non-breastfeeding) under the supervision of the Senior Nutritionist. Bilingual (English/Spanish) a plus. Schedule: Monday-Saturday with rotation.

Job Description

Essential Duties & Responsibilities:

• Conducts dietary evaluation of all categories of WIC participants.
• Nutrition Assessment and counseling are documented completely and accurately.
• Determines nutritional risk factors according to federal guidelines.
• Prescribes appropriate food package based on nutritional risk factors.
• Provides nutrition and breastfeeding counseling and education.
• Offers referrals to additional appropriate services available through EBNHC and/or other community agencies.
• Bloodwork procedures for collecting and assessing blood work values are followed appropriately.
• Assists Senior Nutritionist with training of the paraprofessional Nutrition Assistant staff in completion of required activities and performance skills necessary to achieve CPAI or CPAII status.
• Ongoing supervision and education of Nutrition Assistant staff through review and co-signing charts for purposes of Quality Assurance required by Federal/State standards.
• Contributes to WIC/Primary Care coordinated services to prenatal clients through voluntary participation and facilitation of Breastfeeding education module of Birth Classes at EBNHC.
• Serves a Co-Coordinator of East Boston WIC’s Immunization Project.

Qualifications and Requirements:

• B.S. in Nutrition, Public Health Nutrition, Nutrition Education.
• Demonstrated leadership and decision making capability.
• Sensitivity to needs of participant population.
• Available to work evening hours, and at least 1 Saturday per month.
• Bi-cultural/bilingual skills very desirable.

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Job Requisition #: R0001943
Hours: 40
Department:

Come join the East Boston Neighborhood Health Center’s NEIGHBORHOOD PACE program where the Social Work role is engaging, exciting and challenging! As one of our Social Workers for PACE you will be part of a dynamic Interdisciplinary Team (IDT) in an innovative model of care and you will have a huge positive impact by developing plans of care for participants who want to live safely in their communities. We are one of the longest standing PACE Programs nationwide (Program for All-Inclusive Care for the Elderly) and are part of an excellent organization that is one of the largest community health center’s in the country! We are a progressive organization with a state of the art electronic medical record system, great innovative technology and our PACE Program is growing in leaps and bounds! We offer fantastic benefits, competitive salaries and respect the balance of work and personal lives.

Essential Duties and Responsibilities

You will get to work with participants at the PACE Center and in their homes addressing issues ranging from high risk mental health, end of life, medical decision making, caregiver support, and more. Responsibilities for this role include conducting psychosocial assessments, formulating treatment plans, providing counseling and therapy, with opportunities for running groups and coordinating care with interdisciplinary team members to support participants’ achieving their goals.

Job Qualifications and Requirements

• Candidates must have an MSW
• Be passionate about serving adults 55+
• At least one year of experience working with older adults
• Candidates must possess or be working toward licensure as a Licensed Clinical Social Worker (LCSW)
• Bilingual (English/Spanish) strongly preferred

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Job Requisition #: R0002016
Hours: 40
Department: Optical

The Optician is responsible for making eyeglasses for patients aged 2 years through Adult. Responsible for the daily operation of the Eye Lab and Dispensary. The Optician is responsible for control of inventory and equipment, and for grinding and dispensing of eye glasses. Must be a graduate from a Certified Optician program or have equivalent work experience and have a Certified Massachusetts Optician License. There needs to be knowledge and skill in lens grinding, the optical field and eyeglass dispensing. Bilingual skills preferred, but not required. We are looking for at least one year of prior relevant work experience. This position will require two Saturday shifts a month as well as some evening hours. Boston residents preferred.

Essential Duties and Responsibilities:

• Interacts professionally with patients/customers at front desk dispensary to assists with various services, including selection and fitting of frames.
• Accurately cuts lens with minimal waste and assembles eyeglasses.
• Fits and adjusts frames. Performs full range of repairs as needed.
• Keeps Director informed of price changes by suppliers. Assists with annual review of pricing structure.
• Keeps Dispensary and work areas neat and stocked with a variety of frame designs.
• Interacts with patients and other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.
• Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.
• Report delays in supply orders, safety and equipment problems, and malfunctioning or missing equipment.

Qualifications and Requirements:

• H.S./GED Required.
• Graduate from a Certified Optician program or equivalent experience and a license. There needs to be knowledge and skill in lens grinding, the optical field and eyeglass dispensing.
• Bilingual skills preferred.
• At least one year of prior relevant work experience.

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Job Requisition #: R0002348
Hours: 40
Department: Dental

Immediate opening for Dental Hygienist! Will be responsible for providing oral prophylactic services (cleanings, exams, scaling, polishing, fluoride treatment, and sealants) and education to improve and maintain oral health. The hygienist will see patients of all ages. He/she will provide direct care services at the main dental practice, South End Community Health Center on Washington street and satellite locations. The position requires flexible hours . HS Diploma/GED required. Graduate of an accredited Dental Hygiene School. Recent graduate Dental Hygienists encouraged to apply! This position is a full-time role. Valid driver’s license.English/Spanish bilingual preferred. Boston residents preferred.

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Job Requisition #: R0002387
Hours: 40
Department: Mental Health Pedi

Full-time position for an experienced and licensed Behavioral Health Clinician to provide brief intervention, short-term therapy and consultation to primary care in a fully integrated primary care setting. This is a full time position 40 hours per week with no weekend hours. Bilingual (English/Spanish) required. We have competitive salaries and excellent benefits. Masters in Psychology, Education or MSW required. MA Licensure LMHC, LMFT, LCSW, LICSW, Licensed Psychologist eligibility. Minimum of 2 years relevant post-graduate experience, preferably in a community health, mental health or hospital setting.

Essential Duties & Responsibilities:

• Responsible for intake, including ability to administer a complete psycho-social assessment and identify factors that impact upon the participant’s current level of functioning.
• Completes initial psycho-social assessments and contributes to the plan of care by recognizing and articulating the way Neighborhood PACE, the participant and caregivers can meet, maintain or enhance a participant’s level of functioning in the community.
• Writes and follows up on stated treatment interventions reflected in the IDT care plan. Coordinates interventions with other providers and members of the IDT to support participants’ mental health and achieving their goals, consistent with PACE policies and procedures.
• Assists team in obtaining bed for participants needing long term or short term SNF placement.
• Coordinates admissions and discharges for participants in need of psychiatric hospitalization.

Qualifications and Requirements:

• MSW with at least 1 year experience in a social work capacity in a community setting preferred.
• Possess or working toward licensure as a Licensed Clinical Social Worker (LCSW) only.
• Experience in working with the elderly, preferably in an interdisciplinary team setting.
• The ability and willingness to assist outside of traditional roles.
• Bilingual (English/Spanish) required.

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Job Requisition #: R0002480
Hours: 40
Department: Mental Health Adult

The behavioral health (BH) clinician provides comprehensive behavioral health services to care for patients with medical and behavioral issues in the primary care environment. The BH clinician is integrated directly into the clinical environment and provides direct care and coordination of services in tandem with his/her primary care and/or emergency department colleagues. The additional clinical quality and program development coordinating responsibilities requires a senior, experienced BHC who has supervisory experience, who will also possess quality management and training expertise in a number of evidence-based techniques, that will strength the BH Team outcomes and our effective treatment skillset in the primary care integrated environment.

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Job Requisition #: R0001994
Hours: 40
Department: Transportation

The Transportation Associate provides transportation services to the East Boston Neighborhood Health Center PACE centers, serving the frail elderly, and providing courier services between EBNHC locations and PACE sites.

Essential Duties and Responsibilities

• Offers emotional and physical support to frail elderly patients and families.
• Transports participants to/from inside their homes to/from the assigned PACE Center or appointment (via stair chair carry, wheelchair or walking assistance).
• Properly secures participants, equipment and other items in the van prior to operating the vehicle.
• Operates vehicle(s) in a manner that meets the EBNHC transportation requirements.
• Maintains vehicles and adjunct equipment in a manner that meets the EBNHC transportation requirements.
• Operates, uses and understands adjunct equipment used in the performance of the job.
• Follows proper procedures for loading and unloading participants on the vehicle using the lift or stairs.
• Cooperates with intake and assessment team in the evaluation and re-evaluation of program participants.
• Follows Infection Control procedures.
• Provides courier service between EBNHC locations and PACE sites.
• Performs other related duties as required.

Qualifications and Requirements

• HS Diploma/GED required.
• Current MA driver’s license
• Safe driving record for three years. Must provide a True and Attested Driving Record from the Mass Department of Transportation.
• A Department of Transportation Medical Certification Driver Fitness Examination will also be required

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Job Requisition #: R0001996
Hours: 36.25
Department: Transportation

Full time position available to provide transportation services to the Neighborhood PACE participants and the East Boston Neighborhood Health Center. Candidate must have the ability to move and assist participants - some heavy lifting required; have good communication skills, the ability to work independently and to make common sense decisions. Schedule: Monday - Friday. 8:00 AM - 4:00 PM.

Requirements

• HS Diploma/GED,
• MA driver’s license, excellent driving record and van driving experience.
• Must successfully pass a Department of Transportation approved medical examination prior to hire date.

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Job Requisition #: R0002018
Hours: 40
Department: Family Medicine

A Community Health Worker is a member of the Medical Home who collaborates with other staff in the Family Medicine Asthma/ COPD Program to positively improve the health of Boston area and Winthrop residents living with asthma and COPD. The CHW will deliver asthma/COPD education and environmental/home interventions to improve asthma/COPD symptom control and long term asthma/COPD management in person and over the phone. In the home, the CHW will provide environmental asthma kits, develop a plan and reinforce medication adherence. The CHW performs a variety of clerical and reception activities that support the delivery of services to patients/staff of the Family Medicine Asthma/COPD Program; develops efficient workflows by assisting in scheduling medical appointments, facilitating community resource access, organizing and supporting efforts for community outreach, and other services as necessary. The CHW will work with the Family Medicine Asthma/COPD Program Nurse and Nurse Practitioner. The CHW will report to the Administrative Director of Family Medicine.

Answers phones in a courteous and professional manner, using the four part greeting, which includes name, and department title.  Screens and redirects calls appropriately. 

Composes and types detailed and accurate messages using staff messaging system, and the Telephone Encounter. 

Calls patients as requested by a practice staff person. 

Manages both specialty appointment reminders and appointment recall system .

Reviews emails and In Basket messages received on a daily basis.

Uses computer to schedule, cancel, and confirm appointments; to requests records, to pull up and print information, and to communicate by e-mail. 

Maintains program folders.  

Interacts with patients or other staff in a professional manner and recognizes the needs and concerns of the individual.

Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude.

Uses communication devices appropriately. 

Reports safety and equipment problems, and malfunctioning or missing equipment to the supervisor. 

Assists in expediting patient’s specialty needs by ensuring all the necessary documents and forms are available.

 Calls asthma /COPD patients to remind of upcoming appointments.

Is able to arrange appointments for needed CPE and vaccines.

Assists with forms, letters and other clinical paperwork as directed  

Assist patients with referrals with the appropriate specialist.  Asks for additional information as needed to be accurate in assisting with appointments   

Identifies, verifies, and updates patient and demographic information.

Refers patients to member services, patient advocate and other departments. Provides information and directions to patients.

Participates in required departmental activities and meetings.

Follows established departmental policies and protocols.

Understands organizational structure of the entire Department and Unit routing, and adheres to department policies and procedures (i.e., dress code, attendance, cell phone use, food at desk, etc.)

Maintain excellent punctuality and attendance.

Home Visits:

• Outreach to eligible Asthma/COPD patients’ identified for possible home visits to schedule initial visit.
• Schedules subsequent home visits per protocol including intake visit, home walk-through and follow-up visits.
• Provides items in asthma/COPD toolkit per home visit protocol with supporting education and develops and environmental action plan.
• Uses motivational interviewing techniques to support change and self-efficacy.
• Documents visits per protocol in EMR and routes encounter to the patient’s healthcare team.
• Refers to appropriate inspectional services departments as needed or outside community resources.

Home Visits

Assist the families in the home with the completion of forms for:

• Immigration
• Legal/Housing services etc
• Assessing, connecting and coordinating patient need for community resources outside health center.

Accompany and attend:

• Specialist appointments, home inspections, etc
• Remind patients of appointments

Asthma Education:

• Organizes and replenished asthma related teaching        materials throughout the department.
• Provides asthma/COPD  related education to patients in            clinical setting per staff need  

EDUCATION: High School Diploma or G.E.D, Bachelor’s preferred

EXPERIENCE: Understanding of language, culture, and socioeconomic circumstances and desire to work with diverse population is a must.

SKILLS/ABILITIES: Demonstrated telephone skills (i.e. call screening, message taking and giving), in a professional manner.

Familiarity with use of personal computer in a Windows environment

Bilingual skills (English/Spanish) required.

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Job Requisition #: R0002137
Hours: 20
Department: PACE Community Care

Provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Evening Health Aide position. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed. Schedule: Monday - Friday, 7:00 AM - 11:00 AM. Weekend/holiday rotation.

Essential Duties and Responsibilities:                                                                  

• Consistently monitors participant ADL/IADL care plans and follows plan of care as stated.Documents care provided on participant flow sheets.
• Check the health aide voicemail at the beginning of each shift and every two hours until the end of the shift. Reports any abnormal findings, alterations in participant status and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable.
• Assists participants with ADLs per assignment, as defined in ADL/IADL care plan and as needed, for example when a participant requests assistance with toileting.
• Accompanies participants to appointments as assigned.
• Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.

Qualifications and Requirements:

• High School graduate or equivalent required.
• Current certification as a H.H.A. /C.N.A. from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.
• A minimum of one year experience working with a frail or elderly population.
• Prior experience as health aide, personal care assistant or similar role.
• Vehicle to travel from home to home preferred.
• Excellent customer service and communication skills; bilingual a plus.
• Physical capability to provide ADL and mobility assistance to all PACE participants.

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Job Requisition #: R0002229
Hours: 40
Department: Quality

EBNHC is seeking Community Health Workers to join our Care Team. You will join our team of nurses, social workers, care coordinators, providers, and pharmacists, where you will have the opportunity to make a profound impact on the lives of underserved individuals and families (ages 0 to 65) living with complex and/ or chronic medical and behavioral conditions. You will connect with your enrollees in person, on the phone, and in EBNHC - essentially however and wherever the enrollee needs your assistance to improve their health, better understand their illness and coordinate their care. Must be prepared to work from EBNHC, or within enrollee’s homes. Monday - Friday, 8 am to 5 pm with 1 hour unpaid lunch, occasional evening or weekend

Education

• Bachelor’s Degree required or HS Diploma with equivalent experience.

Experience

• Working in a clinical or special services setting with Medicare, Medicaid, or Special Needs populations.
• Community Health Worker, Engagement Specialist, or Medical Assistant Certification.
• Valid MA Driver’s license and own transportation.

Skills/Abilities:

• Experience working with enrollees with chronic medical and behavioral health needs.
• Ability to connect with people and understand the challenges they face.
• Demonstrated success in working as part of a multi-disciplinary team including communicating and working with Physicians and Registered Nurses. 
• Attains on the job, a CCMC (Commission for Case Manager Certification). Exceptional communication skills, both written and oral, ability to positively influence others with respect and compassion.
• Fluency in a non-English language preferred.
•  Strong work ethic built on a foundation of proactivity and teamwork.
• Ability to navigate ambiguity with the aid of structured problem solving techniques.
• Committed to the practice of inquiry and listening.
• Flexible work schedule – may need to work evenings/ occasional weekends to provide enrollee access and/ or follow up.
•  Computer proficiency in Microsoft Office.
• We are looking for team members who possess high energy, a strong work ethic, integrity, who are kind and empathetic, have a sense of humor, and who enjoy working for a collaborative, team oriented system

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Job Requisition #: R0002241
Department:

The Certified Pharmacy Technician is responsible for several clerical and clinical duties. Primary tasks and duties will involve fulfilling prescription orders from start to finish, Reconstitutes and Compounds Suspensions, Inventory for CII-CIV Drugs and other tasks or duties when asked. Pharmacy technicians work under the direct supervision of a licensed pharmacist. They perform pharmacy-related functions as allowed by regulation. All pharmacy technicians working in Massachusetts must register with the state. The Certified Pharmacy Technician will work on a team and communicates effectively with team members and patients. Complies with policies, procedures, HIPAA, OSHA and actively seeks to expand clinical, technical and insurance knowledge.

Education

• High school diploma or G.E.D
• Completion of Pharmacy Technician training course accredited by ASHP or PTCB
• MA Pharmacy Technician Certificate

Experience

• 1 year as a Certified Pharmacy Technician preferred

Skills and Knowledge

• Working knowledge of different types of insurance’s.
• The ability to work independently in fast paced environment performing multiple tasks simultaneously.
• Excellent communication and problem solving skills; ability to interact with individuals at all levels knowledge of how a phone operates has ability to take a concise, correct message
• Demonstrated telephone skills (i.e. call screening, message taking and giving), in a professional manner. 
• Familiarity with use of personal computer in a Windows environment preferred.

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Job Requisition #: R0002257
Hours: 40
Department: Retail Pharmacy - Gove

The Certified Pharmacy Technician is responsible for several clerical and clinical duties. Primary tasks and duties will involve fulfilling prescription orders from start to finish, Reconstitutes and Compounds Suspensions, Inventory for CII-CIV Drugs and other tasks or duties when asked. Pharmacy technicians work under the direct supervision of a licensed pharmacist. They perform pharmacy-related functions as allowed by regulation. All pharmacy technicians working in Massachusetts must register with the state. The Certified Pharmacy Technician will work on a team and communicates effectively with team members and patients. Complies with policies, procedures, HIPAA, OSHA and actively seeks to expand clinical, technical and insurance knowledge.

Education

• High school diploma or G.E.D
• Completion of Pharmacy Technician training course accredited by ASHP or PTCB
• MA Pharmacy Technician Certificate

Experience

• 1 year as a Certified Pharmacy Technician preferred

Skills and Knowledge

• Working knowledge of different types of insurance’s.
• The ability to work independently in fast paced environment performing multiple tasks simultaneously.
• Excellent communication and problem solving skills; ability to interact with individuals at all levels knowledge of how a phone operates has ability to take a concise, correct message
• Demonstrated telephone skills (i.e. call screening, message taking and giving), in a professional manner. 
• Familiarity with use of personal computer in a Windows environment preferred.

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Job Requisition #: R0002284
Hours: 40
Department: Dental

The Dental Assistant is responsible for various non-skilled dental tasks. The Dental Assistant assists the dentist by preparing the operatory in accordance with procedures; at char-side during examination and treatment of patients, ensures that equipment is maintained in operating ordered and meets standards for health and safety, follows infection control protocols and instrument sterilization in accordance with EBNHC policies. Dental assistants are supervised by the attending dentist. Evening and Saturday rotations required. Boston residents preferred. One year experience working in a Dental office required. HS Diploma or Equivalent. Graduate from a Dental Assistant Program/Certification in dental radiology required. Schedule Monday, Wednesday, Friday, 7:45 AM - 4:30 PM, Tuesday, Thursday, 11:45-8:30 PM, and will include a Saturday rotation. Flexibility in schedule is required

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Job Requisition #: R0002340
Hours: 40
Department: Dental

The Dental Assistant is responsible for various non-skilled dental tasks for patients aged 0–18, for the maintenance and control of non-pharmaceutical supplies and equipment and for assigned clerical activities. The Dental Assistant is supervised by a Dentist.

Essential Duties & Responsibilities

• Participates in direct patient care activities as directed by a dentist. These include: oral hygiene education, irrigation and aspiration of the oral cavity exposing and processing good quality oral radiographs application of sealants. removal of sutures proper retraction of cheek, lip and tongue.
• Prepares for sessions and insures all charts, equipment and x-rays are available for the client.
• Facilitates efficient patient flow.
• Follows the procedure for booking routine referrals and urgent appointments.
• Maintains work area in an orderly manner.
• Ensures that the operatories have been made safe for young children before bringing them in.
• Stocks operatories in time for sessions and insures that supplies used are charged for.

Qualifications & Requirements:

• Graduate from a Certified Dental Assistant program or equivalent experience.
• Previous experience in a dental or medical dept desired.
• Good written and verbal communication skills.
• Ability to communicate effectively and respectfully with internal and external customers.

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Job Requisition #: R0002407
Hours: 36.25
Department: ESP

The Wellness Center Fitness Assistant functions as a member of the Wellness Center staff under the supervision of the Wellness Center Fitness Supervisor and Wellness Center Manager. The Fitness Assistant supports fitness programming consistent with Participant Fitness Plans under the direction of the Fitness Center Supervisor.

Essential Duties & Responsibilities:

• Ensures that all participants using the Fitness Center are checked in and out.
• Implements prescribed fitness programs under the supervision of the Wellness Center Fitness Coordinator.
• The Fitness assistant demonstrates the ability to safely set up and instruct participants in the use of all Fitness Center equipment.
• Follows maintenance and cleaning schedule. Reports any faulty equipment or safety concerns promptly.
• Correctly and safely supervises participants during gait, standing and transfer activities.
• Utilizes principles of good body mechanics.
• Applies universal precautions when handling bodily fluids.
• Demonstrates proper hand washing techniques.
• Responds to medical emergencies in accordance with policy, procedure and training.
• Displays initiative and creativity in assisting participants to meet personal fitness goals.

Qualifications and Requirements:

• High school graduate or equivalency required.
• CPR BLS required.
• CNA/HHA preferred.
• A minimum of one year experience working with a frail or elderly population.
• Excellent customer service and communication skills; bilingual a plus.
• Flexibility, initiative, creativity and organizational skills.
• Physical capability to provide ADL, mobility, exercise and other assistance to all ESP participants.Basic computer skills and ability to learn and efficiently utilize job-related software and computer systems

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Job Requisition #: R0002412
Hours: 40
Department:

EBNHC is looking for a team focused, mature, and reliable individual to join the Lobby Screener team for the summer. The Lobby Screener will promote social distancing and infection control in the lobby of EBNHC buildings while creating a welcoming environment for patients and visitors.

Essential Duties and Responsibilities:

·         Ensure all patients, visitors, and vendors are wearing appropriate facial coverings.

·         Screen patients entering the lobby for symptoms of respiratory illnesses such as fever or cough

·         Direct patients to the proper department based on the screening rubric

·         Based on location, the screener may also assist with management of the pharmacy line and  screening of patients picking up medications.

Qualifications and Requirements

·         Patience, flexibility, and adaptability.

·         Excellent communication skills

·         Comfort working independently as well as part of a team

·         Customer service experience a plus

·         Bilingual skills (Spanish) preferred

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Job Requisition #: R0002413
Hours: 40
Department: ESP

Immediate full-time opportunity for a Certified Pharmacy Technician in our Nationally acclaimed Neighborhood PACE program. Seeking a Certified Pharmacy Technician that demonstrates integrity, attention to detail and dependability. These essential skills are necessary to assist clinical staff in the management of ordering and delivery of medication. Will rotate between PACE centers. Organizational and time management skills required. Strong communication skills both verbal and written required to effectively engage with our participants and fellow healthcare workers. HS Diploma/GED and current valid and unrestricted Pharmacy Technician license from the MA Board of Registration in Pharmacy required. Bilingual (English/Spanish) a plus. Status: Full time, 40 hours per week, Monday - Friday, 8:00 AM - 4:45 PM.

Education

• High School graduate who has successfully completed a MA Board of Registration in Pharmacy approved pharmacy technician training program accredited by the American Society of Health System Pharmacists or a program provided by a branch of the United States Armed Services or Public Health Service. 
• Current valid and unrestricted certification from Pharmacy Technician Certification Board of the Institute for the Certification of Pharmacy Technician.
• Current valid and unrestricted pharmacy technician license from the Massachusetts Board of Registration in Pharmacy

Experience

• At least one year experience working with a geriatric population

Skills/Abilities

• Ability to work on a team in a fast-paced environment.
• Excellent communication skills in English as well as basic reading and math skills. 
• Computer proficiency with an electronic medical record. 
• Commitment to exceptional customer service.

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Job Requisition #: R0002414
Hours: 40
Department: Volunteer Services

EBNHC is looking for a team focused, mature, and reliable individual to join the Lobby Screener team. The Lobby Screener will promote social distancing and infection control in the lobby of EBNHC buildings while creating a welcoming environment for patients and visitors.

Essential Duties and Responsibilities:

·         Ensure all patients, visitors, and vendors are wearing appropriate facial coverings.

·         Screen patients entering the lobby for symptoms of respiratory illnesses such as fever or cough

·         Direct patients to the proper department based on the screening rubric

·         Based on location, the screener may also assist with management of the pharmacy line and  screening of patients picking up medications.

Qualifications and Requirements

·         Patience, flexibility, and adaptability.

·         Excellent communication skills

·         Comfort working independently as well as part of a team

·         Customer service experience a plus

·         Bilingual skills (Spanish) preferred

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Job Requisition #: R0002415
Hours: 16
Department: Administration

EBNHC is looking for a team focused, mature, and reliable individual to join the Lobby Screener Weekend team. The Lobby Screener will promote social distancing and infection control in the lobby of EBNHC buildings while creating a welcoming environment for patients and visitors.

Essential Duties and Responsibilities:

• Ensure all patients, visitors, and vendors are wearing appropriate facial coverings.
• Screen patients entering the lobby for symptoms of respiratory illnesses such as fever or cough
• Direct patients to the proper department based on the screening rubric
• Based on location, the screener may also assist with management of the pharmacy line and screening of patients picking up medications.

Qualifications and Requirements

·         Patience, flexibility, and adaptability.

·         Excellent communication skills

·         Comfort working independently as well as part of a team

·         Customer service experience a plus

·         Bilingual skills (Spanish) preferred

Weekend availability required

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Job Requisition #: R0002431
Department: Retail Pharmacy - Maverick

The Certified Pharmacy Technician is responsible for several clerical and clinical duties. Primary tasks and duties will involve fulfilling prescription orders from start to finish, Reconstitutes and Compounds Suspensions, Inventory for CII-CIV Drugs and other tasks or duties when asked. Pharmacy technicians work under the direct supervision of a licensed pharmacist. They perform pharmacy-related functions as allowed by regulation. All pharmacy technicians working in Massachusetts must register with the state. The Certified Pharmacy Technician will work on a team and communicates effectively with team members and patients. Complies with policies, procedures, HIPAA, OSHA and actively seeks to expand clinical, technical and insurance knowledge.

Education

• High school diploma or G.E.D
• Completion of Pharmacy Technician training course accredited by ASHP or PTCB
• MA Pharmacy Technician Certificate

Experience

• 1 year as a Certified Pharmacy Technician preferred

Skills and Knowledge

• Working knowledge of different types of insurance’s.
• The ability to work independently in fast paced environment performing multiple tasks simultaneously.
• Excellent communication and problem solving skills; ability to interact with individuals at all levels knowledge of how a phone operates has ability to take a concise, correct message
• Demonstrated telephone skills (i.e. call screening, message taking and giving), in a professional manner. 
• Familiarity with use of personal computer in a Windows environment preferred.

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Job Requisition #: R0002449
Hours: 40
Department: Interpreter Services

The Interpreter (Spanish) is responsible for providing interpretation to the patients and staff of the Health Center in at least two different languages. In this role, he/she will provide interpreter services as needed. He/she will collaborate in the enhancement of the quality of services to patients with Limited English Proficiency (LEP).

Essential Duties and Responsibilities:

• Demonstrates thorough knowledge of and adheres to the Code of Ethics governing the behavior and activities of all EBNHC interpreters and has provisions for: Safeguarding patient, confidentiality, direct verbatim interpretation, professional demeanor, continuing education/skill development.
• Once trained can competently perform on-call aspects of staff messaging function in Epic on behalf of patients with limited English proficiency.
• Answer all incoming calls from the Interpreter Services Line with last minute requests from departments.
• Provide interpretation for patients spanning the pediatric to geriatric age range over the phone when needed.
• Identify and assist in solving issues relating to assuring the efficient delivery of interpreter services to patient care areas.

Qualifications and Requirements:

• Completion of a medical interpreter certification program required.
• 1-2 years of interpreting experience in a medical setting in the United States.
• HS Diploma/GED
• Verbal and written bilingual skills required.
• Demonstrates competence in the provision of culturally appropriate interpretation.
• Able to perform different interpreting modes.
• Excellent interpersonal skills and ability to communicate and work as part of a team with other colleagues.
• Understanding of patient rights.
• Computer skills preferred.
• Highly motivated and able to prioritize.

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Job Requisition #: R0002453
Hours: 40
Department: Interpreter Services

The Interpreter is responsible for providing interpretation to the patients and staff of the Health Center in at least two different languages. He/she will collaborate in the enhancement of the quality of services to patients with Limited English Proficiency (LEP) and will report to the Director of Interpreter Services.

Education

• Completion of a medical interpreter certification program required.

Experience

• 1-2 years of interpreting experience in a medical setting in the United States.

Skills/Abilities

• Verbal and written bilingual skills required. 
• Demonstrates competence in the provision of culturally appropriate interpretation.
• Able to perform different interpreting modes.
• Excellent interpersonal skills and ability to communicate and work as part of a team with other colleagues.
• Understanding of patient rights.
• Computer skills preferred.
• Highly motivated and able to prioritize.

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Job Requisition #: R0002512
Department: Emergency Department

The Emergency Department Paramedic is responsible for performing routine technical and clinical patient care in a busy Emergency department. Responsible for patient care of assigned patients under the general direction of the Emergency Department Medical Director with direct supervision by the Attending Physician and primary Registered Nurse.

Essential Duties & Responsibilities:

• Observes, recognizes and reports signs and symptoms which require emergency treatment, initiates measures and/or first aid.
• Accurately obtains, records and reports vital signs and rechecks as indicated and reports abnormal findings to primary nurse, charge nurse or physician.
• Sets up equipment for and/or assists physicians/clinicians with treatments, dressings, tests as assigned.
• Performs 12 lead EKG.Documents patient information, and gives EKG promptly to appropriate nurse and physician.
• Establishes and maintains IVs and hangs fluids according to physician orders.
• Administers medications via the following routes: Oral, sublingual, nebulizer, IM, SC, ETT, IV Infusion and IV Push in critical situations.

Qualifications and Requirements:

• Graduate of an approved Paramedic Training program.  Certification as an EMT-P preferred.  Certification in ACLS, BLS and PALS required.
• This job requires ability to perform the following: Prolonged standing and walking. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling and squatting and lifting of 5-10 lbs.

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Job Requisition #: R0002197
Hours: 40
Department: Retail Pharmacy - Gove

The Director of Pharmacy is the Operational Leader for East Boston Neighborhood Health Center pharmacy department (retail and 340B); overseeing finances, quality, employee performance, policies, procedures and customer service. Primary tasks and duties will involve running and maintaining the pharmacies and pharmacy programs, as well as supervising the pharmacy managers and providing oversight. The Pharmacy Director will have overall accountability to ensure a successful integration of a clinical pharmacy program in the overall clinical care of the health clinic.

Education

• Graduate from an accredited Pharmacy Program, Pharm. D. required
• Current Massachusetts Registered Pharmacist (R.Ph.) license

Experience

• 5-7 years related pharmacy experience, retail pharmacy experience helpful, with a minimum of 3 years in a supervisory/leadership role.
• Ability to use data to evaluate outcomes required
• Working knowledge and experience with electronic medical record systems, performance dashboards, database products, and analysis tools
• Must have the ability to lead change in an organization and possess excellent interpersonal, communication and teaching skills
• Must have excellent attention to detail to all areas of compliance

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Job Requisition #: R0002478
Hours: 40
Department: South End Washington Family Med

The Operation Manager is responsible for supporting the administrative and medical director with ongoing department development and monitoring of workflows. Assists the directors in measuring the success of continuous improvement efforts in maximizing health center revenues and improved patient experience. Assures department delivers quality services in accordance with health center mission and with applicable policies, procedures, and professional standards. Works closely with IT to request, create and modify reports to assist with improving patient care by maximizing staff performance. Assist with department’s day to day task and duties

Education

• Bachelor’s degree in health care administration or related field required, Master’s preferred

Experience

• Direct customer service in health care a plus.
• Experience with data management and analytics.
• Prior ambulatory management experience preferred

Skill/Abilities

• Strong computer skills.
• Exceptional customer service and problem solving skills.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Awareness and appreciation of the continuous improvement processes.
• Strong computer skills.
• Awareness of state of the art technology to solve operational issues.
• Analytical skills necessary to review reports and identify trends/issues.
• Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously

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Job Requisition #: R0002496
Hours: 40
Department: Emergency Department

An experienced, masters prepared (MBA/MNA) Emergency Medicine nurse manager or Nurse Practitioner/Physician Assistant with extensive clinical and administrative experience in Emergency Medicine, The Emergency Department Administrative Director oversees, with the Emergency Department Medical Director the daily operations of a busy 24/7 emergency service expected to serve 45,000 patients this year from a culturally and linguistically diverse patient population. Predominantly administrative in nature, this full-time position also includes clinical practice requirements. Under the guidance of the senior clinical management team and in collaboration with the Emergency Department Medical Director, the Administrative Director will be responsible for the development, implementation and evaluation of the department’s ongoing service delivery system and redesign efforts.

Education

• Certified Nurse Practitioner or Physician Assistant or masters prepared nurse manager

Experience

• Minimum of 5 years of clinical experience in Emergency Medicine or Critical Care
• Minimum of 5 years of progressively more responsible supervisory and management experience ideally in an Emergency Department or in Critical Care
• Experience applying Lean concepts to clinical workflows a plus
• Experience serving a diverse patient population preferred

Skills/Abilities

• Excellent verbal and written communication skills
• Strong computer skills (Excel, Outlook, Word; Electronic Medical Records)

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Job Requisition #: R0002516
Hours: 40
Department: Retail Pharmacy - Gove

The Pharmacy Business Analyst serves as a liaison between the Health Center Pharmacy Department and key internal and external stakeholders. The unique business operations skillset of the Pharmacy Business Analyst will establish and maintain regular audits and reporting of compliance with standards set forth by regulatory and accrediting bodies such as The Joint Commission, the Massachusetts Board of Pharmacy, the Massachusetts department of Health, the Drug Enforcement Agency, and many other such entities to ensure East Boston Neighborhood Health Center (EBNHC) is well-positioned to be successful. The Pharmacy Business Analyst will partner with stakeholders to develop resources, promotional materials, and business analytics reports. The Pharmacy Business Analyst will serve as the internal and external point of contact to evaluate potential pharmacy contracts, evaluate purchasing agreements, vendor contracts, and support current business operations. The Pharmacy Business analysts serves as an agent of change and implementation to advance the strategic growth and vision of a best-in-class pharmacy operation.

Educational Requirements

• Bachelor’s Degree in Healthcare, Information Systems, Engineering, Business, Data Science or related field. (Relevant work experience may be considered in lieu of educational requirement)

Experience Requirements

• Three (3) years of data or analytics or project management experience, including recent experience as a Business Analyst
• Experience within the Health care industry working with health center or hospital operations, physicians and analysts.

• Ability to use data to evaluate outcomes required
• Working knowledge and experience with electronic medical record systems, performance dashboards, database products, and analysis tools
• Must have excellent attention to detail to all areas of compliance

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Job Requisition #: R0002066
Hours: 33
Department: Family Medicine

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned clients ages 0 to greater than 100 years. A licensed nurse supervises the Medical Assistant. Evening assignment included in work schedule. Rotation to Winthrop Family Medicine [as needed]

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant Program.
• BLS CPR required.
• Bilingual skills preferred.

Experience

• At least one-year customer service experience
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally. 
• Familiarity with use of personal computer in a Windows environment preferred.

Apply Now

Job Requisition #: R0002089
Department: Emergency Department

Medical Assistants are members of the clinical care team. They work in close partnership with clinical staff. Their primary function is to manage efficient patient flow and to be available to assist clinical staff as needed. Medical Assistants are responsible for department-specific tasks in accordance with their training. Where appropriate they are responsible for preparing the patient and environment for the visit and/or procedure. Medical Assistants are responsible for maintaining non-pharmaceutical supplies and equipment. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of department-specific patient age groups. Medical Assistants are supervised by licensed nursing personnel. Excellence in practice includes outstanding customer service with internal and external customers, demonstrating initiative, flexibility and proactivity based on the specific, evolving needs of the department.

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant

Experience

• At least one year customer service experience.
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with use of personal computer in a Windows environment preferred.
• BLS/CPR required.
• Bilingual skills preferred.

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Job Requisition #: R0002091
Department: Emergency Department

Medical Assistants are members of the clinical care team. They work in close partnership with clinical staff. Their primary function is to manage efficient patient flow and to be available to assist clinical staff as needed. Medical Assistants are responsible for department-specific tasks in accordance with their training. Where appropriate they are responsible for preparing the patient and environment for the visit and/or procedure. Medical Assistants are responsible for maintaining non-pharmaceutical supplies and equipment. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of department-specific patient age groups. Medical Assistants are supervised by licensed nursing personnel. Excellence in practice includes outstanding customer service with internal and external customers, demonstrating initiative, flexibility and proactivity based on the specific, evolving needs of the department.

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant

Experience

• At least one year customer service experience.
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with use of personal computer in a Windows environment preferred.
• BLS/CPR required.
• Bilingual skills preferred.

Apply Now

Job Requisition #: R0002097
Department: Family Medicine

Per Diem flexibility; days and/or eveinings

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session.

Essential Duties and Responsibilities:

• Vital signs.
• Pulse oximetry.
• Use of 02 equipment.
• Obtaining EKG’s.
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested.
• Cleans and wraps instruments for sterilization.
• Follows procedure for operation of autoclave and properly documents each load.

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program.
• One year of Medical Assisting experience strongly preferred.
• One year of Customer Service experience.
• Excellent oral, listening, and written communication skills.
• Computer literacy.
• Bilingual skills (English/Spanish).

Apply Now

Job Requisition #: R0002108
Hours: 40
Department: Winthrop Neighborhood Health

Four Days a week M: 8:00-6:00pm, T: 11:30-8:30pm, W 8:00-6:00pm, TH: OFF and F: 8:00-5:00pm

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session.

Essential Duties and Responsibilities:

• Vital signs
• Pulse oximetry
• Use of 02 equipment
• Obtaining EKG’s
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested
• Cleans and wraps instruments for sterilization
• Follows procedure for operation of autoclave and properly documents each load

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program
• One year of Medical Assisting experience strongly preferred
• One year of Customer Service experience
• Excellent oral, listening, and written communication skills
• Computer literacy
• Bilingual skills (English/Spanish) preferred

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Job Requisition #: R0002166
Hours: 40
Department: OB/GYN

Medical Assistants are members of the clinical care team. They work in close partnership with clinical staff. Their primary function is to manage efficient patient flow and to be available to assist clinical staff as needed. Medical Assistants are responsible for department-specific tasks in accordance with their training. Where appropriate they are responsible for preparing the patient and environment for the visit and/or procedure. Medical Assistants are responsible for maintaining non-pharmaceutical supplies and equipment. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of department-specific patient age groups. Medical Assistants are supervised by licensed nursing personnel. Excellence in practice includes outstanding customer service with internal and external customers, demonstrating initiative, flexibility and proactivity based on the specific, evolving needs of the department.

Full-time position available to assist providers and perform various non-skilled nursing tasks for a busy department. Schedule: Monday – Friday, 8:00 AM – 5:00 PM.

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant Program.
• BLS CPR required.

Experience

• At least one year customer service experience.
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
•  Familiarity with use of personal computer in a Windows environment preferred.
• Bilingual skills preferred.

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Job Requisition #: R0002177
Department: East Boston Addiction Services

Working in close partnership with a provider(s), the Medical Assistant assists and directs care of patients in our MAP Program Practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session. Bilingual (English/Spanish) preferred. This is a per-diem position.

Essential Duties and Responsibilities:

• Vital signs.
• Pulse oximetry.
• Use of 02 equipment.
• Obtaining EKG’s.
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested.
• Cleans and wraps instruments for sterilization.
• Follows procedure for operation of autoclave and properly documents each load.

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program.
• One year of Medical Assisting experience strongly preferred.
• One year of Customer Service experience.
• Excellent oral, listening, and written communication skills.
• Computer literacy.
• Bilingual skills (English/Spanish) preferred.

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Job Requisition #: R0002218
Department: Mental Health

The Medical Assistant will assist in managing patient flow, assisting providers, and anticipating their needs. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. This is a per-diem position. Bilingual skills plus.

Essential Duties and Responsibilities:

• Vital signs.
• Pulse oximetry.
• Use of 02 equipment.
• Obtaining EKG’s.
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested.
• Cleans and wraps instruments for sterilization.
• Follows procedure for operation of autoclave and properly documents each load.

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program.
• One year of Medical Assisting experience strongly preferred.
• One year of Customer Service experience.
• Excellent oral, listening, and written communication skills.
• Computer literacy.
• Bilingual skills (English/Spanish) preferred, not required.

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Job Requisition #: R0002307
Hours: 40
Department: COVID-19 Testing

Working in close partnership with a provider(s), the Medical Assistant/Clinical Assistant assists and directs care of patients in regards to screening for COVID-19. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various clinical skills appropriate to training and scope for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned clients’ ages 0 to greater than 100 years. The medical assistant will participate in all workflows including, but not limited to, scheduling and check in of the patient, testing, and results management. Bilingual (English/Spanish) preferred. These positions come with a special rate of pay and includes uniform allowance.

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program. or Nursing Student who has successfully completed Clinical Rotation
• One year of Medical Assisting experience strongly preferred.
• One year of Customer Service experience.
• Excellent oral, listening, and written communication skills.
• Computer literacy.
• Bilingual skills (English/Spanish) preferred.

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Job Requisition #: R0002380
Department: South End Washington Women's Health

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session.

Essential Duties and Responsibilities:

• Vital signs.
• Pulse oximetry.
• Use of 02 equipment.
• Obtaining EKG’s.
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested.
• Cleans and wraps instruments for sterilization.
• Follows procedure for operation of autoclave and properly documents each load.

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program.
• One year of Medical Assisting experience strongly preferred.
• One year of Customer Service experience.
• Excellent oral, listening, and written communication skills.
• Computer literacy.
• Bilingual skills (English/Spanish).

Apply Now

Job Requisition #: R0002401
Hours: 40
Department: Winthrop Neighborhood Health

The Medical Assistant Coordinator is a model for the team in managing patient flow, assisting providers, and anticipating their needs. The MA Coordinator expands upon the role of Medical Assistant to assume a greater degree of responsibility, taking a lead role in coordinating unit activities promoting teamwork, and working on group projects.

Full-time position available to assist providers and perform various non-skilled nursing tasks for a busy Family Medicine Practice in East Boston. Will include rotations to our Winthrop and Maverick location. Bilingual skills (English/Spanish or English/Italian) preferred. Schedule: Monday – Friday, 8:00 AM – 5:00 PM (evenings and holidays as necessary)

Education

• High School Diploma or G.E.D.
• Graduation from a Certified Medical Assistant Program
• BLS CPR required.
• Bilingual skills preferred.

Experience

• Two years as a Medical Assistant
• If an internal, minimum of six months at East Boston Neighborhood Health Center.

Skills/Abilities

• Meets medical assistant skill level with addition of demonstrated leadership ability.

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Job Requisition #: R0002463
Hours: 36.25
Department: ESP

FT position available to assist providers and perform various non-skilled nursing tasks in our Neighborhood PACE Centers. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned clients ages 55 to greater than 100 years. HS Diploma/GED and a graduate of a Certified Medical Assistant program and at least one year of experience working with the elderly in a health care setting and computer literacy required. Bilingual skills (English/Spanish) required. Schedule: Monday – Friday, 8:00 AM – 5:00 PM.

Essential Duties and Responsibilities:

• Vital signs.
• Pulse oximetry.
• Use of 02 equipment.
• Obtaining EKG’s.
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested.
• Cleans and wraps instruments for sterilization.
• Follows procedure for operation of autoclave and properly documents each load.

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program.
• One year of Medical Assisting experience strongly preferred.
• One year of Customer Service experience.
• Excellent oral, listening, and written communication skills.
• Computer literacy.
• Bilingual skills (English/Spanish).

Apply Now

Job Requisition #: R0002486
Hours: 40
Department: Specialties

Medical Assistants are members of the clinical care team. They work in close partnership with clinical staff. Their primary function is to manage efficient patient flow and to be available to assist clinical staff as needed. Medical Assistants are responsible for department-specific tasks in accordance with their training. Where appropriate they are responsible for preparing the patient and environment for the visit and/or procedure. Medical Assistants are responsible for maintaining non-pharmaceutical supplies and equipment. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of department-specific patient age groups. Medical Assistants are supervised by licensed nursing personnel.

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant Program.
• BLS CPR required.
• Bilingual skills preferred.

Experience

• At least one year customer service experience.
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with use of personal computer in a Windows environment preferred.

Apply Now

Job Requisition #: R0001704
Hours: 40
Department: Mental Health

The Psychiatric Nurse Practitioner’s primary role in the Behavioral Health Department is to provide psychiatric medication consultation, assessment, and psychiatric medication management in an integrated setting within the medical practices. The Psychiatric Nurse Practitioner provides direct care to referred patients ages 2.5 to greater than 100 years and may be required to demonstrate age specific competency, depending upon clinical assignment, in a variety of clinical settings throughout the health center. The clinician is responsible for providing quality patient care under the guidance of the Clinical Supervisor, Administrative and Medical Directors, in accordance with departmental policies and procedures. Bilingual preferred.

Essential Duties & Responsibilities:

• Establishes rapport and develops therapeutic relationships with patients of diverse backgrounds and varying levels of motivation for change.
• Provides assessment and treatment for a range of conditions to individuals and families, acquiring additional training and supervision as indicated.
• Works as an embedded clinician in the primary care practices, providing consultation and short-term stabilization and treatment for psychiatric illness within a primary care setting.
• Utilizes a combination of tele-health and in-person visits.
• Serves as an integral member of the primary care teams.
• Performs new assessments, ongoing short-term treatment, crisis intervention/emergency and collateral care.
• Renders accurate diagnoses utilizing the DSM 5.
• Performs all the required steps to ensure the generation of clean claims – checking on coverage, completing documentation, submitting encounters on time, and completing re-authorizations.
• Uses clinical supervision to address psycho-pharmacological assessment and management questions.

Qualifications and Requirements:

• Graduate from an accredited Graduate Nursing program.
• Current Massachusetts license or license eligibility.
• Prescriptive privileges in Massachusetts.
• Bilingual preferred.

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Job Requisition #: R0002176
Hours: 40
Department: Pediatrics

The Nurse Practitioner/Physician Assistant is a licensed independent practitioner who provides nursing and medical services to individuals, families and groups. The Practitioner diagnoses and manages acute episodic and chronic illnesses while emphasizing health promotion and disease prevention. Services may include ordering, conducting, supervising and interpreting diagnostic and laboratory tests, and prescription of pharmacologic agents and non pharmacologic therapies. Bilingual (English/Spanish) skills preferred. This is a full-time position and will include a scheduled evening/weekend commitment.

Essential Duties & Responsibilities:

• Obtains comprehensive and problem focused health history
• Performs a comprehensive and problem focused physical exam
• Orders and interprets screening and diagnostic tests
• Demonstrates critical thinking and diagnostic reasoning skills in clinical decision making.
• Communicates with patients re: clinical findings
• Initiates appropriate and timely consultations (NP, PA & MD)

• Qualifications and Requirements:
  • MA License as NP or PA
  • BLS, ACLS, PALS Certification, as required by department
  • 1 year relevant experience preferably in a community health setting

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Job Requisition #: R0002312
Hours: 40
Department: ESP

The Clinical Nurse Specialist, in close consultation with PACE primary care, social work, and other members of the PACE Interdisciplinary team (IDT), provides office, home and nursing home-based psychiatric evaluation and treatment for PACE participants. In addition to direct evaluation and treatment, the Clinical Nurse Specialist provides consultation, on request, to members of the IDT.

Essential Duties & Responsibilities:

• Performs assessments for participants who are referred by PACE primary care or social work.
• On the basis of evaluation and in consultation with the interdisciplinary team, identifies patients who require ongoing treatment, prepares treatment plans with specific recommendations to primary care staff regarding management of psychotropic and related medications; behavioral or environmental interventions; relevant lab work, testing or other consultation to support appropriate diagnosis and implementation of treatment.
• Performs follow-up assessment and treatment, in the appropriate setting, for an identified panel of patients who require ongoing management of psychiatric meds and related treatment.
• Provides limited psychotherapy.
• Provides appropriate participant and family teaching and education.
• Provides consultation or direct evaluation in psychiatric emergencies.
• Provides evaluation for purpose of developing Rogers and other guardianship applications and related treatment plans.

Qualifications and Requirements:

• Master of Science in Nursing with specialization and board certification in Adult Psychiatric/Mental Health advanced practice nursing.
• Psychiatric Clinician (PC) licensure in Massachusetts.
• Prescriptive privileges in Massachusetts
• Experience providing psychiatric evaluation and treatment for geriatric and medically complex populations with a broad range of mental health, substance abuse and dementia diagnoses.

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Job Requisition #: R0002430
Hours: 40
Department: Pediatrics

The Nurse Practitioner/Physician Assistant is a licensed independent practitioner who provides nursing and medical services to individuals, families and groups. The Practitioner diagnoses and manages acute episodic and chronic illnesses while emphasizing health promotion and disease prevention. Services may include ordering, conducting, supervising and interpreting diagnostic and laboratory tests, and prescription of pharmacologic agents and non pharmacologic therapies. Bilingual (English/Spanish) skills preferred. This is a full-time position and will include a scheduled evening/weekend commitment.

Essential Duties & Responsibilities:

• Obtains comprehensive and problem focused health history
• Performs a comprehensive and problem focused physical exam
• Orders and interprets screening and diagnostic tests
• Demonstrates critical thinking and diagnostic reasoning skills in clinical decision making.
• Communicates with patients re: clinical findings
• Initiates appropriate and timely consultations (NP, PA & MD)
   

Qualifications and Requirements:

• MA License as NP or PA
• BLS, ACLS, PALS Certification, as required by department
• 1 year relevant experience preferably in a community health setting

Apply Now

Job Requisition #: R0002438
Hours: 40
Department: South End Addiction Services

The Addiction Nurse Practitioner will provide primary care, nursing and medical services to individuals, families, and groups in the setting of a patient-centered medical home for a diverse population as part of a recovery program with a multidisciplinary team, including primary care, behavioral health, psychiatric services, and other support services in order to sustain long term recovery. The candidate will diagnose and manage substance use disorders along with other acute episodic and chronic illnesses while emphasizing health promotion and disease prevention. Services may include ordering, conducting, supervising, and interpreting diagnostic and laboratory tests, and prescribing pharmacologic agents, non-pharmacologic therapies, and support services.

Essential Duties & Responsibilities:

• Provides direct patient care for substance use and other psychiatric disorders, both in person and via tele-medicine
• Works closely with multidisciplinary team, including registered nurses, behavioral health therapists, physicians, peer recovery specialists, and psychiatric specialists to ensure integration of services.
• Obtains comprehensive and problem-focused health history
• Performs comprehensive and problem-focused physical examinations
• Orders and interprets screening and diagnostic tests
• Demonstrates critical thinking and diagnostic reasoning skills in clinical decision making
• Communicates effectively with patients and coworkers
• Documents all clinical findings

• Qualifications and Requirements:
  • Massachusetts license as nurse practitioner
  • Buprenorphine waiver (DATA 2000), preferably up to 100 patients, with willingness to prescribe buprenorphine, naltrexone, and other medications for treatment of substance use disorders
  • Certification as Addictions Registered Nurse - Advance Practice (CARN-AP) preferred
  • 2–4 years of clinical and programmatic experience as a registered nurse or as a nurse practitioner with patients for substance use disorders
  • BLS Certification.

Apply Now

Job Requisition #: R0000895
Department:

The Registered Nurse assumes a leadership role in the Emergency Department. This includes triaging patients to the appropriate level in a timely fashion, providing nursing care to patients of all ages, directing the general patient flow through the department, and taking appropriate steps in following up lab and x-ray results. The nurse is responsible for timely and accurate documentation of his/her nursing care in accordance with policy and procedures. The nurse is also responsible for collaboration with other members in a multi-disciplinary team. Preferred Schedule 7:00 PM - 7:00 AM, rotating.

Essential Duties & Responsibilities:

• Assess the health status of individuals and detect changes in order to take necessary actions.
• Documents all care information concisely, accurately and completely in a timely manner. Documentation to also include (pain assessment/re-assessment, medication administration and patient ED course).
• Triages patients and assigns accurate acuity based on standards of care and department policy.
• Assumes responsibility for direct patient care and prepares patients for exams.
• Safely and effectively administers medications, tests and treatments as ordered.
• Reports adverse reactions to medications and/or treatments in accordance with department policy.
• Takes a proactive role assisting with patient discharge, hospital transfers and arranging outpatient testing.
• Initiates patient education plan, as prescribed by physician.Teaches and educates patients and care givers how to manage illness/injury and home care needs.
• Recognizes the unique safety needs of elderly and pediatric patients ensuring they receive assistance as needed.
• Follows established departmental policies and procedures for environmental safety and infection control.

Qualifications and Requirements:

• Graduation from an accredited nursing program required.
• Bachelor of Science in Nursing strongly preferred.
• MA RN License required.
• Current ACLS and PALS Certification required.
• Minimum of one year RN critical care experience or three years experience in Med/Surg or Emergency.

Apply Now

Job Requisition #: R0001970
Hours: 40
Department: Family Medicine

This position requires universal skills and proficiency which include demonstrating a comprehensive understanding of the Health Center’s mission and core values--compassion, diversity, innovation, respect, and teamwork--and the department’s immediate needs and long-term goals.  In addition, the registered nurse demonstrates initiative, critical thinking, problem solving, leadership qualities, and effectively engages with the clinical team. 

The work schedule for this position includes Evening Rotations and Winthrop Family Medicine coverage assignments, as needed by the Department.

The Family Medicine primary care nurse takes a lead role in the prioritization, coordination and delivery of care by the practice team. The primary care nurse provides both direct and indirect care to patients specific to the guidelines/parameters for the department and demonstrates competency for the department specific population age and developmental stage with a focus on social determinants of health, health promotion, and prevention and management of acute and chronic health conditions. The primary care nurse reports to the Administrative Director.

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

The work schedule for this position is 11:30 am – 8:30 pm, Monday - Friday, with evening rotations as needed

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002065
Department: Project Shine

Assist with providing nursing support during clinical hours. Some medical care coordination and management, medication adherence and education support. Additional job functions to be reviewed and explained.

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002119
Hours: 40
Department: Quality

The Clinical Resource Nurse is a professional nurse who serves in a collaborative role with the department nursing staff to provide continuing education and support quality improvement and practice initiatives. The Clinical Resource Nurse works with department leadership staff to assure compliance with regulatory standards including Joint Commission (JC), NCQA Patient Centered Medical Home (PCMH), CMS Meaningful Use (MU), OSHA/EOC, Safety/Infection Control, CLIA, Quality Care Audits, and DPH licensure requirement. The Clinical Resource Nurse is accountable for maintaining currency with own nursing practice and demonstrates commitment to own professional development and continuing education. The Clinical Resource Nurse will have continued clinical exposure to departmental workflows. Clinical practice within the department constitutes an average of 30% of the position. The Clinical Resource Nurse works collaboratively with Administrative and Medical Leadership and all health care team members in the Departments. The Clinical Resource Nurse reports directly to the Director of Nursing.

Education

• BSN preferred or in progress
• BLS/CPR Certification

Experience

• Minimum of 3-5 years licensed nursing practice experience in an ambulatory care
• Minimum of 2 years relevant management experience.

Skills/Abilities

•             Bilingual preferred

• Demonstrated teaching skills.
• Excellent interpersonal skills; Ability to communicate effectively in writing and verbally.
• Excellence in providing care to diverse populations.
• Aptitude for learning new information technology platforms.
• Experience with Microsoft Office programs: Excel, PowerPoint, and Outlook.
• Resourceful, self-motivated, ability to prioritize

Apply Now

Job Requisition #: R0002228
Hours: 40
Department: Quality

RN Care Managers are part of the Complex Care Management Team. You will join our team of nurses, social workers, community health workers, providers, and pharmacists, where you will have the opportunity to make a profound impact on the lives of underserved individuals and families living with complex and/or chronic conditions. You will connect with enrollees in person, on the phone, and in EBNHC - essentially however and wherever the enrollee needs your assistance to improve their health, better understand their illness and coordinate their care. RN Care Managers must be prepared to work from EBNHC, home office, or within enrollee’s homes.

Essential Duties and Responsibilities

• Providing face-to-face interaction with enrollees and their care team when appropriate to improve enrollee care.
• Along with other members of the Complex Care Management (CCM) Team, conduct comprehensive assessments that include the medical, behavioral, and social needs of the enrollee in order to identify gaps in care and barriers to attaining improved health.
• Based on the assessments and in conjunction with the enrollee and members of the CCM team, create and implement a care plan that will address the identified needs, remove the barriers and improve the health of the enrollee.
• Coordinate care by serving as the contact point, advocate and resource for the enrollee, their family and their providers, building effective relationships through trust, respect and communication.
• Continually assess the enrollee’s knowledge of their clinical condition(s) and provide education and self-management support based on the enrollee’s unique learning style.
• Measure, improve and maintain quality outcomes (clinical, financial, and functional) for individual enrollees and the population served.

Qualifications and Requirements

• Bachelor’s Degree in Nursing.
• Valid MA RN license
• 2-10 years of nursing experience, preferably with some combination of home health, ambulatory care, community public health and case management work experience, including coordination of enrollee care across multiple settings and with multiple providers.
• Ability to work weekends/evenings as needed
• Computer proficiency in Microsoft Office.
• Bilingual fluency in a non-English language preferred
• Valid MA Driver’s license and reliable transportation

Apply Now

Job Requisition #: R0002243
Hours: 40
Department: Quality

Position Summary: EBNHC is a member of Community Care Cooperative (C3), an organization formed by 18 Federally Qualified FQHCs located throughout the Commonwealth of Massachusetts. C3, a 501(c)(3) non- profit Accountable Care Organization (ACO), is taking responsibility for managing the cost and quality of health care for MassHealth enrollees. C3’s vision is transforming the health of underserved communities. As a member of C3, EBNHC is uniquely positioned to be a true innovator in transforming care for a large Medicaid population.

EBNHC is seeking RN Care Managers to join our Complex Care Management Team. You will join our team of nurses, social workers, community health workers, providers, and pharmacists, where you will have the opportunity to make a profound impact on the lives of underserved individuals and families (ages 0 to 65) living with complex and/or chronic conditions. You will connect with enrollees in person, on the phone, and in EBNHC - essentially however and wherever the enrollee needs your assistance to improve their health, better understand their illness and coordinate their care. RN Care Managers must be prepared to work from EBNHC, home office, or within enrollee’s homes.

Posting for SECHC site

Apply Now

Job Requisition #: R0002304
Hours: 20
Department: COVID-19 Testing

Our EBNHC Team has immediate nursing opportunities! The nurse in the COVID-19 Testing department takes a lead role in the prioritization, coordination, and delivery of care in relation to screening and education of COVID-19. The nurse provides both direct and indirect care to patients specific to the guidelines/parameters for the department and demonstrates competency for the safe assessment and testing of patients utilizing appropriate PPE. The COVID-19 Testing nurse will participate in all testing site locations and be proficient in both the check-in, testing, and result management workflows. The COVID-19 Testing nurse reports to the Medical Director of the department. This is a part-time position.

EDUCATION:

• Graduate of Accredited Nursing Program
• Licensure as RN in Massachusetts
• BLS Certification

EXPERIENCE:

• Minimum 1 year relevant nursing experience in Community Health and/or ambulatory setting
• Excellence in providing care to diverse populations
• Fluency in English and Spanish preferred

Apply Now

Job Requisition #: R0002354
Hours: 40
Department: South End Washington Family Med

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team. Bilingual Spanish speaking skills a plus.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002374
Department: COVID-19 Testing

The Nurse in the COVID-19 Testing department takes a lead role in the prioritization, coordination, and delivery of care in relation to screening and education of COVID-19. The nurse provides both direct and indirect care to patients specific to the guidelines/parameters for the department and demonstrates competency for the safe assessment and testing of patients utilizing appropriate PPE. The COVID-19 Testing nurse will participate in all testing site locations and be proficient in both the check-in, testing, and result management workflows. The COVID-19 Testing nurse reports to the Medical Director of the department.

EDUCATION:

• Graduate of Accredited Nursing Program
• Licensure as RN in Massachusetts
• BLS Certification

EXPERIENCE:

• Minimum 1 year relevant nursing experience in Community Health and/or ambulatory
• Excellence in providing care to diverse populations
• Fluency in English and Spanish preferred

Apply Now

Job Requisition #: R0002406
Hours: 36.25
Department: Emergency Department

Full-time position available to provide direct patient care, patient education and triage. Emergency room experience required as well as previous ambulatory care experience. Must have MA RN License. BSN Preferred. . Current ACLS and PALS Certification required. Bilingual English/Spanish preferred. Schedule is day/evening/overnight rotating and will include weekend/holiday rotation subject to the needs of the department.

Education

• Graduation from an accredited nursing program required.
• BSN preferred.

Experience

• Minimum of one year of relevant nursing experience, in a community health and/or ambulatory care setting. 
• Three years Emergency Department, preferred.

Skills/Abilities

• Current Massachusetts licensure.
• ACLS, BLS, and PALS, CPR certification required.
• Demonstrate ability to communicate effectively both in writing and verbally.
• Bilingual a plus.

Apply Now

Job Requisition #: R0002410
Department: Emergency Department

Part-time position available to provide direct patient care, patient education and triage. Emergency room experience required as well as previous ambulatory care experience. BSN preferred, MA RN License required. Current ACLS and PALS Certification required. Bilingual English/Spanish preferred. Schedule is day/evening/overnight rotating and will include weekend/holiday rotation subject to the needs of the department.

Education

• Graduation from an accredited nursing program required.
• BSN preferred.

Experience

• Minimum of one year of relevant nursing experience, in a community health and/or ambulatory care setting. 
• Three years Emergency Department, preferred.

Skills/Abilities

• Current Massachusetts licensure.
• ACLS, BLS, and PALS, CPR certification required.
• Demonstrate ability to communicate effectively both in writing and verbally.
• Bilingual a plus.

Apply Now

Job Requisition #: R0002422
Department: Family Medicine

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002425
Hours: 40
Department: Family Medicine

A Registered nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

Essential duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Prepares and presents a patient for rapid provider review and treatment.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room
• Safely and effectively administers medications, tests and treatments as ordered. Manages the refills of all patient medications with appropriate authorization by the provider.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

Licensure in Massachusetts as an RN or LPN. BCLS certification. Bilingual skills preferred. 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002434
Hours: 40
Department: South End Washington Women's Health

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team. Full time RN needed for our Women's Health/Family Medicine department at our South End location.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002448
Hours: 40
Department: Family Medicine

Flexibility to rotate and cover Winthrop Family Medicine, as needed.

A registered nurse holds ultimate responsibility for direct and indirect nursing care, including assessment, planning, coordination and evaluation of care toward the goal of maintenance and restoration for optimal functioning and comfort. This includes the ability to conduct a comprehensive assessment that incorporates integration of clinical information and the ability to translate that into a plan of care for the patient/family/care team.

This position requires universal skills and proficiencies which include demonstrating a comprehensive understanding of the Health Center’s mission and core values--compassion, diversity, innovation, respect, and teamwork--and the department’s immediate needs and long-term goals. In addition, the registered nurse demonstrates initiative, critical thinking, problem solving, leadership qualities, and effectively engages with the clinical team.

Demonstrates sound clinical judgment/decision making when triaging patients.

Manages medication refills with appropriate authorization by the provider..

Provides thorough and concise documentation of patient’s histories, assessments, plans, and treatments. Enters messages as staff messages or telephone encounters in the computer. Enters and views patient letters in the computer. Enters exam encounters in the computer.

Consistently participates in the activities in the transition of care, recalls, high risk management, in basket management, and vaccines. Follows protocols for management of patients with chronic/acute conditions and transitions of care.  

Accepts constructive feedback and incorporates into plan for professional growth and development. Recognizes and meets the safety needs of the departmental patient population.

Participates in the orientation, training, and mentoring of new employees. Provides input into the development of the orientation plan for new employees.

Actively participates in EBNHC programs, committees and departmental meetings.

Understands organizational structure of  the department and unit routine and adheres to EBNHC policies Responsible for continued professional growth and development.  

Interacts with patients and families in a professional and respectful manner, which reflects the needs and concerns of the individual. Uses communication devices appropriately.

Promotes a sense of teamwork; maintains a positive attitude.  Open to new ideas and embraces change.  Provides support and direction to other members of the practice team. Promotes a culture of acceptance, support and collegiality.  Shares new found knowledge willingly with team.

Solves problems independently, in teams, and seek consultation as appropriate.

Performs other departmental duties as assigned.

Apply Now

Job Requisition #: R0002464
Hours: 40
Department: Adult Medicine

Full-time position available performing direct patient care and patient education to patients ages 18 to greater than 100 years in our Adult Medicine Dept. Will also participate in QI activities. MA RN license and previous ambulatory care experience required. Excellent interpersonal and problem solving capabilities also required. (English/Spanish) preferred. Monday - Friday, 8:00 AM – 5:00 PM and will include holiday rotation.

Education

• Graduate of an Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BLS certification Bilingual skills preferred.

Experience

• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with the use of a personal computer in a Windows environment preferred.

Apply Now

Job Requisition #: R0002465
Hours: 40
Department: Adult Medicine

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002469
Hours: 40
Department: Adult Medicine

A registered nurse holds ultimate responsibility for direct and indirect nursing care, including assessment, planning, coordination and evaluation of care toward the goal of maintenance and restoration for optimal functioning and comfort. This includes the ability to conduct a comprehensive assessment that incorporates integration of clinical information and the ability to translate that into a plan of care for the patient/family/care team.

This position requires universal skills and proficiencies which include demonstrating a comprehensive understanding of the Health Center’s mission and core values--compassion, diversity, innovation, respect, and teamwork--and the department’s immediate needs and long-term goals. In addition, the registered nurse demonstrates initiative, critical thinking, problem solving, leadership qualities, and effectively engages with the clinical team.

Education

• Graduate of an Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BLS certification
• Bilingual skills preferred.

Experience

• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with the use of a personal computer in a Windows environment preferred.

Apply Now

Job Requisition #: R0002470
Department: Adult Medicine

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002493
Department: Adult Medicine

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002514
Hours: 40
Department: South End Washington Family Med

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0000555
Hours: 40
Department: Adult Medicine

We have a full time position for an Internist to join our expanding multi-specialty group. You will have the unique opportunity to care for a diverse population. Bi-lingual Spanish or Arabic speaking is highly valuable for this opening, although we have an excellently trained professional Medical Interpreter Department that are part of the Practice Team. We are a progressive organization with a state of the art electronic medical record system and are leading Boston in our Chronic Disease Programs. You may also have an opportunity to teach medicine to residents and students through our internal and external programs with Boston University.

Competitive compensation and excellent benefits including health, dental, pretax spending accounts, 401k with health center match, life, disability, and a generous staff development benefits. Providers will be able to obtain privileges at Boston Medical Center.  EBNHC provides excellent Malpractice Coverage – as a FQHC (Federally Qualified Health Center) we offer coverage under FTCA as well as a second policy through commercial broker. A designated Medical Staff Office support s the professional requirements of physicians. To be considered please email a copy of your CV and letter of interest to Linda Panzini at panzinil@ebnhc.org

Apply Now

Job Requisition #: R0001055
Hours: 20
Department:

The East Boston Neighborhood Health Center (EBNHC) has a dynamic opportunity for an OB/GYN MD to join our organization. For almost 50 years, EBNHC has been a vital link to Boston’s well-being. Join us and you can be on the forefront of caring for people who need your help the most. Many of our patients often have no choice but to go without healthcare. Working at EBNHC is nothing short of inspiring. 5 years in a row the Boston Globe named us as one of their “Top Places to Work”.

We have a .50% time outpatient position for an OB/GYN MD to join our expanding multi-practice group. You will have the unique opportunity to care for a diverse population. Bi-lingual Spanish or Arabic speaking is highly valuable for this opening, although we have an excellently trained professional Medical Interpreter Department that are part of the Practice Team. We are a progressive organization with a state of the art electronic medical record system and are leading Boston in our OB/GYN Programs. You may also have an opportunity to teach medicine to residents and students through our internal and external programs with Boston University.

Under general supervision of the Medical Director of OB /GYN, you will render diagnostic and therapeutic care to patients at the Health Center. On call rotation for after hour urgent patient follow up, and responsible for clinical and administrative follow-up for a panel of patients. One evening session per week may be required.

Apply Now

Job Requisition #: R0002505
Hours: 4
Department: Mental Health Pedi

The Pediatric Psychiatrist, in close consultation with primary care, social work, and other members of the treatment team, provides office-based psychiatric evaluation and treatment for child and adolescent patients cared for at East Boston Neighborhood Health Center. In addition to supervision of Psychiatric Nurse Practitioner(s), provides direct evaluation and treatment, and consultation to members of the treatment team. This is a part-time position, approximately 4-8 hours weekly. Position currently remote but may be in-person in the future.

1. Conducts psychiatric/psychopharmacological evaluations for referred children and adolescents. Working with or supervision of adults may be necessary but will not be a primary responsibility

2. Determines, in collaboration with the medical and behavioral health providers, which patients are best served in a primary care vs. a community mental health setting

3. Provides expert consultation to the medical and behavioral health staff in the management of mild to moderate psychiatric disorders in primary care pediatrics

4. Provides education to the medical and behavioral health providers regarding psychopharmacological treatment and management of mild to moderate psychiatric conditions in primary care pediatrics

5. Participates as indicated in mental health discipline team meetings 

6. Provides training to mental health and pediatric staff as indicated

7. With the medical, behavioral health providers and support staff participates in the management of high risk patients

8. Coordinates services with psychiatry colleagues within the health center in conjunction with behavioral health integration

9. Manages in basket referrals, refills and calls

10. Based on interest and expertise, holds a DEA X number for buprenorphine and provides substance abuse treatment in conjunction with our addiction service

11. Provides consultation as indicated to the Behavioral Health on call system staffed by BH providers

12. Fully participates in a coverage plan (identifies method of contact for providing a timely response to clinical issues while off the premises and agrees to remote Epic access) for the management of patients under her/his care

13. Functions in the capacity of supervising physician for Psychiatric Nurse Practitioner(s) who see pediatric patients

14. Participates in the ongoing development of the behavioral health integration model within pediatrics

15.  With the team fosters the enhancement of community mental health service affiliations and partnerships toward the goal of a complete service continuum for our patients including those with moderately severe-severe mental illness and dual diagnosed conditions

16. Works in a remote capacity with the ability to return to in-person practice in the future

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Job Requisition #: R0001442
Hours: 40
Department: Patient Accounts

The Coding Lead is responsible for coordinating the coding function within all practice locations in accordance with the coding guidelines established by East Boston Neighborhood Health Center (EBNHC). This includes both Facility and Professional components. In addition, the Coding Coordinator will serve as a key resource for team members and provide guidance and education on Compliance issues. Will perform in-house audits to ensure diagnostic and procedural codes accurately reflect patient health status in accordance with standard CPT coding and compliance regulations. Responsible for coordination of EPIC charge review work queues as well as assisting with implementing policies and procedures.

Essential Duties & Responsibilities

• Ensuring standards established by EBNHC related to coding staff productivity and accuracy targets are consistently met
• Promoting and facilitating efficiency and effectiveness of coding related systems, including proper documentation
• Ensuring timely charge capture for all services rendered
• Maintain compliance with all CMS PACE Program Regulations and Standards
• Assisting in the development and implementation of policies and procedures
• Coordinating Coder/Provider Education and Communications

Qualifications and Requirements

• AAPC Certification
• RAF/HCC Coding Experience
• 2 years supervisory/leadership experience preferred
• Experience interacting with physicians and other leadership regarding coding guidelines
• Extensive knowledge of CPT and ICD-10 Coding across multiple medical specialties
• Extensive knowledge of Revenue Codes, DRG Reimbursement methodologies, including familiarity with Medicare’s Outpatient Prospective Payment System (OPPS)
• Competency in navigating patient billing software and electronic medical records, preferably on the Epic platform

• Extensive knowledge of Anatomy and Physiology
• Knowledge of medical documentation requirements and compliance guidelines.
• Strong communication, both written and verbal, as well as ability to formally present to both large and small groups

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Job Requisition #: R0002046
Hours: 40
Department: PACE Enrollment and Eligibility

The Enrollment Coordinator role offers an amazing opportunity to help Neighborhood PACE (Program of All-inclusive Care for Elders) meet its goal of improving the lives of older adults. To share our program with as many people as possible, we need to add to our team of folks who are experts at building relationships and enrolling patients into our program. This job is for someone who is hungry to make a difference.

Daily Duties Include:

• Advise prospective patients to enroll into Neighborhood PACE.

• Engage prospective patients via phone and be a brand ambassador in all of these activities at all times

• Contact and convert assigned leads

• Document patient recruitment activity in salesforce.com in a timely and accurate manner

• Meet month over month enrollment targets

• Manage inbound and outbound calls in a timely manner.

• Identify potential patients' needs, clarify information, research every issue and provide solutions and/or alternatives.

Requirements
• 3-5 years of experience in service roles interacting with customers (sales, customer service, etc).
• Fluency in Spanish preferred, but not required
• Proven multitasking skills with the ability to handle multiple mediums of communication simultaneously including, phone, email and chat while working in a fast-paced environment.
• Have worked in fast-paced, results-driven work atmosphere
• Experience using salesforce.com ( http://salesforce.com/ ) or similar CRM tools, preferred but not required
• Possess passion, empathy and are mission driven: You want this job because you believe deeply in our mission to improve the lives of older adults.

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Job Requisition #: R0002272
Hours: 40
Department: Patient Accounts

Under the direction of the Patient Accounts Department Manager or Director, the Revenue Integrity Analyst will provide analytical support to resolve various high exposure revenue cycle and finance issues across the enterprise. Lead small projects and assessments to resolve problems identified by the Manager and EBNHC Leadership. The Revenue Integrity Analyst is responsible to identify, communicate and develop a corrective action plan to be reviewed by management for the processes and a system that leads to lost revenue opportunities and reduced reimbursement for the care provided to patients. As part of ensuring operational integrity of the revenue cycle processes the position executes steps that support the maintenance and enhancement of all revenue cycle systems. Creates a positive, constructive, and supportive relationship between EBNHC departments, external partners, and personnel needed to resolve issues.

EDUCATION:

• Bachelor's Degree required in related field, Master’s degree preferred.

EXPERIENCE:

• One to three years minimum recent experience in healthcare auditing, charge capture, coding, finance, revenue cycle management, patient accounting and/or physician billing, preferably in an Academic Medical Center setting.
• Knowledge of healthcare administrative processes such as reimbursement policies and procedures, payer contracting, operations and billing regulations
• Knowledge of health care industry trends
• Extensive knowledge of Federal and State insurance programs (Massachusetts)
• Experience interpreting medical records
• Experience interacting with physicians and clinical support regarding coding guidelines (written and verbal)
• Extensive knowledge of Revenue codes, CPT, and ICD-10 coding across multiple medical specialties
• Intermediate level root-cause analysis
• Organized and detail oriented
• Interviewing/listening skills required enabling talking with individuals and groups about current processes and issues to ask the right questions to yield essential information that will be used to evaluate processes and determine potential solutions.
• Excellent time-management skills
• Intermediate analytical skills to evaluate information gathered from multiple sources and synthesize into actionable information
• Intermediate technical skills to quickly learn hospital information systems as well as MSOffice suite
• Excellent writing, interpersonal and organizational skills
• EPIC experience preferred

SKILLS/ABILITIES:

• Knowledge of medical terminology, ICD-10 and CPT Coding, computer programs.
• Effective oral and written communication skills.

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Job Requisition #: R0002365
Hours: 40
Department: Finance

EBNHC is looking to hire a Grants Manager to work independently and with and other members of the Grant Team to manage the health center’s grant portfolio. Execute standard grant management functions such as billing, budgeting, and report submission. Assist the Director of Grant Management with grant compliance activities. As directed, provide support for the grant writing team.

Essential Duties and Responsibilities:

• Manage a cohort of active grants and coordinate post-award grant activities including budgeting, billing, and reporting.

• Serve as the primary funder contact for assigned grants, manage routine communication with funders, and participate in mandatory conference calls, webinars, etc.

• Work with program staff to maintain up-to-date and accurate grant budgets, track and forecast expenditures, and prepare and submit budget revisions as required.

• Prepare and submit grant invoices and other billing-related materials as required by the funder; prepare Federal draw-downs and carryover requests for review by the Director of Grant Management and submission by the Director of Accounting; track spending to ensure full expenditure of grant funds.

• Prepare and submit routine financial reports for non-Federal awards; assist the Director of Accounting in the preparation of Federal Financial Reports (FFRs).

• Plan, prepare, and serve as the Grant Team lead for routine grant-related fiscal site visits and reviews; coordinate the post-visit activities required to address any findings; assist the Director of Grant Management and/or other Finance department staff in the preparation for major grant-related site visits or audits.

• Maintain regular, ongoing communication with programmatic staff to ensure that grant objectives are being met; assist program staff with the completion and timely submission of grant reports and provide basic financial data for these reports. (Detailed financial reporting is completed by the Director of Accounting.)

• In conjunction with the Director of Grant Management, ensure fiscal compliance with funder requirements and with federal and state law; independently complete assigned grant compliance related projects.

• Participate in funder-required financial meetings, conference calls, webinars, etc.

• Assist the Director of Grant Management with the preparation of the annual FTCA redeeming application; assist with FTCA site visits.

• Assist the proposal writing team with pre-award grant activities including development of project budgets and other finance or data related elements (charts, tables, attachments, etc.).

• When required, independently complete and submit small grant proposals ($10k or less).

• Perform other related duties.

Other Duties and Responsibilities:    

• Promote a sense of teamwork through demonstration of self- direction and self-motivation.

• Solve problems independently or knows when to seek consultation.

• Adheres to all EBNHC and departmental polices and procedures.

• Participate in required organizational and departmental activities and meetings.

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Job Requisition #: R0002368
Department: Volunteer Services

The Care Navigator works with the patient’s primary care team to address the complex non-medical needs that can negatively affect a person’s health and well being. The Care Navigator promotes patient-centered, comprehensive and coordinated care supporting the patient and their family in navigating medical, social service, and legal systems.

Bilingual Spanish required.

Qualifications and Requirements

•    Bachelor Degree
•    1-2 years in a direct service role. Experience with and underserved population a plus
•    Strong second language skills.  Spanish required.
•    Ability to multi task with strong organization and time management skills.

Essential Duties and Responsibilities  

•    Connect patients with concrete community resources, including, but not limited to; food resources, subsidized childcare, housing, legal, financial assistance, and immigration services.
•    Provide 1:1 assistance to patients with form completion to access community resources and benefits when a literacy or language is a barrier.
•    Assist patients with navigating services of third-party agencies such as Inspectional Services, Massachusetts Commission for the Blind and Deaf/Hard of Hearing, MassHealth, Personal Care Attendant Services, Senior Services, Transportation Services and homeless shelters.
•    Assist patients with complex medical needs, coordinate their appointments, often placing reminder phone calls, assisting with scheduling transportation, and assessing and reducing the barriers of missed appointments.
•    Connect patients to and assist with accessing Social Security Disability and Department of Transitional assistance benefits.  Assist with application process including interview accompaniment, application completion and process follow up.

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Job Requisition #: R0002381
Hours: 40
Department: PACE Enrollment and Eligibility

We are currently recruiting for an exciting full-time position, Enrollment Lead Development (ELD) Coordinator, with responsibility for intake, telephone outreach, referral screening, and coordination with PACE’s community-based enrollment team. The ideal candidate will have excellent listening, communication, organization, and problem solving skills. This position requires self-direction and the ability to participate in process improvement activities. Minimum Associates Degree in Health related field, Marketing, or Public Relations preferred or minimum three to five years equivalent work experience. Bilingual (English/Spanish) required. CRM/Salesforce experience strongly preferred.

Education and Requirements:

• Associates degree in health related field, marketing or public relations. Will consider equivalent experience for the right candidate.

• At least five years of experience in a role that involves marketing, call center, or similar activity in a health-related setting.

Essential Duties and Responsibilities:

• Manage inbound initial call inquiries from sales and intake line
• Engage initial inquiries to identify appropriateness for and interest in PACE along with introducing and answer questions about program’s membership benefits and services.
• Research and explore potential leads by closely collaborating with East Boston Neighborhood Health Center (EBNHC) primary care providers, using EPIC Care electronic medical records and Salesforce
• Telephone/contact potential lead or influencer to introduce PACE as a program that is being recommended and endorsed by one’s primary care provider at EBNHC.
• Responsible for entering and updating of lead profiles into Salesforce
• Manage assigned outbound calls in a timely manner

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Job Requisition #: R0002479
Department: Retail Pharmacy - Maverick

As a Pharmacist, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Director of Pharmacy and in leading and directing your Pharmacy Technician Support Staff, you are accountable for supporting the management, oversight and operation of all aspects within your pharmacy. Primary tasks and duties will include workflow management, inventory management, loss prevention, patient safety and other duties assigned. Pharmacists will also be required to Identify needs and opportunities within the Pharmacy to improve and successfully implement solutions by leading your team to achieve specified goals. Following policies, regulatory procedures, HIPAA, OSHA are required.

Education

• Bachelor of Science in Pharmacy or Pharm. D. degree
• Active MA Pharmacist License without disciplinary

Experience

• 1-2 years of previous Pharmacist experience preferred

Skills and Knowledge

• Time management and customer service skills
• Motivated and team centered mindset
• Leadership skills along with writing and computer skills
• Bi-lingual skills preferred.

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Job Requisition #: R0002489
Hours: 40
Department: Finance

The Purchasing Agent is responsible for purchasing and negotiating supplies, equipment and services from vendors; evaluates vendor quotes and services to determine the most desirable suppliers. Also promotes cost containment efforts, ensures departments have needed supplies and services. This is a temporary position.

Essential Duties and Responsibilities:

• Review and edit purchase requisitions for appropriateness and completeness in regard to product or service specifications. Assists end users with supplier selection process, prepare and issue purchase orders, contracts and agreements. Assures timely and accurate placement of orders and maintains an accurate audit trail thought the resolution of invoice and receiving discrepancies.
• Demonstrate ability to locate and implement purchasing savings.
• Provide courteous phone coverage and respond to requests with sense of urgency.
• Possesses strong written, verbal communication, organizational and interpersonal skills.
• Maintains records of items purchased, costs, delivery, product and vendor performance.

Qualifications and Requirements:

• Bachelor’s degree in business or related field.
• Five years of purchasing preferred.
• Requires excellent organizational skills.Interpersonal skills necessary to communicate with departments, employees, physicians, management and vendors.
• Negotiation and analytical skills related to cost containment.Ability to understand written and verbal instructions related to purchasing policies and procedures.Ability to perform under stressful and emergency situations. Self-starter with high energy level to work independently.

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Job Requisition #: R0002503
Hours: 40
Department: Retail Pharmacy - Gove

As a Pharmacist, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Director of Pharmacy and in leading and directing your Pharmacy Technician Support Staff, you are accountable for supporting the management, oversight and operation of all aspects within your pharmacy. Primary tasks and duties will include workflow management, inventory management, loss prevention, patient safety and other duties assigned. Pharmacists will also be required to Identify needs and opportunities within the Pharmacy to improve and successfully implement solutions by leading your team to achieve specified goals. Following policies, regulatory procedures, HIPAA, OSHA are required.

Also,

- Answers all patient calls coming into the pharmacy

- Manages refill requests

- Facilitates contacting the provider for refill requests

Education

• Bachelor of Science in Pharmacy or Pharm. D. degree
• Active MA Pharmacist License without disciplinary

Experience

• 1-2 years of previous Pharmacist experience preferred

Skills and Knowledge

• Time management and customer service skills
• Motivated and team centered mindset
• Leadership skills along with writing and computer skills
• Bi-lingual skills preferred.

Also,

- Answers all patient calls coming into the pharmacy

- Manages refill requests

- Facilitates contacting the provider for refill requests

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Job Requisition #: R0002161
Hours: 36.25
Department: Facilities

Perform regular maintenance related duties along with general maintenance and repairs such as light bulb changes, minor plumbing, equipment maintenance, light construction, grounds keeping and housekeeping to all Health Center locations. Provide mechanical preventative maintenance on health center systems and equipment such as belt and filter changes. Assist Lead Mechanic and other mechanics on projects which would require assistance. Will remain on call twenty-four hours/day for any problems occurring during off-hours, on a rotated, bi-weekly basis. All mechanics will remain on call for emergencies.Schedule: Monday-Friday, 8:30 AM - 4:30 PM.

QUALIFICATIONS:

• Technical training and/or at least three year’s experience as a maintenance person.
• Basic knowledge of plumbing, H.V.A.C., carpentry, electricity and repairing equipment.
• Good communication and organizational skills.
• Ability to work independently.
• Must have a valid driver’s license and good driving record.
• HS Diploma/GED required.

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Job Requisition #: R0002162
Hours: 36.25
Department: Facilities

To perform a variety of grounds keeping/general maintenance , upkeep of entranceways, parking lots, wells and the neighborhood surrounding the property, including, but not limited to: trash removal, sweeping, property repairs, landscaping, graffiti removal, ,snow removal, and any other tasks which fall under these categories., Routine maintenance, preventative maintenance and housekeeping duties for all health center sites. Will remain on call for emergencies if needed

MAIN FUNCTION:

• To perform a variety of grounds keeping, routine maintenance, preventative maintenance and housekeeping duties for all health center sites.
• Will remain on call for emergencies if needed.

QUALIFICATIONS:           

• High school graduate.
• Good communication and organizational skills.
• Ability to work independently.
• Must have a valid driver’s Massachusetts license and good driving record.

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Job Requisition #: R0002352
Hours: 36.25
Department: Facilities

Perform regular maintenance related duties along with more specialized duties such as construction projects which involve carpentry, flooring, plumbing, etc., along with grounds keeping and housekeeping to all Health Center locations. Provide mechanical repairs on health center systems and equipment. Initiate lead on projects which require more than one mechanic and see that assigned task is completed as requested. Will remain on call twenty-four hours/day for any problems occurring during off-hours, on a rotated, bi-weekly basis. All mechanics will remain on call for emergencies.

Essential Duties and Responsibilities:

• The Lead provides guidance to other mechanics when working on a team project.
• Report to Facilities Coordinator regarding work completed referring unusual technical or personnel issues.
• Perform a variety of skilled work and building trades for maintenance, repair and construction at all health locations.Including repairs to doors, windows, walls, roofs and other building parts.

• Install and maintain lock systems.
• Perform skilled maintenance and repair on mechanical and electrical equipment.
• Construct, rebuild, assemble and repair health center equipment and facilities including various wood/metal structures, equipment and furniture.
• Perform various installation, maintenance and repairs on refrigeration, plumbing, heating and air conditioning equipment.
• Operate a variety of equipment and machines including saws, various hand and power tools to perform repair and maintenance work.
• Assist in the purchase, installation, maintenance and repair or replacement of fans and motors.
• Purchase tools, equipment and materials.

Qualifications and Requirements

• HS Diploma/GED required.
• Must maintain a valid MA driver’s license and good driving record.
• Technical training and or at least three years’ experience as a maintenance mechanic.
• Knowledge of plumbing, H.V.A.C., carpentry, electricity, construction, grounds keeping and equipment repairs.
• Good communication and organizational skills.
• Ability to work independently.
• Ability to make common sense decisions.

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Job Requisition #: R0002454
Hours: 36.25
Department: Facilities

To perform a variety of grounds keeping, maintenance, construction, repair, preventative maintenance and housekeeping duties to all Health Center buildings. Will remain on call twenty-four hours/day for any problems occurring during off-hours, on a rotated, bi-weekly basis. All mechanics will remain on call for emergencies. Full-time position responsible for grounds keeping, maintenance, construction, repair, preventative maintenance and housekeeping duties to all Health Center buildings. All mechanics will remain on call for emergencies and on a rotating basis. Schedule is Monday-Friday, 8:30 AM - 4:30 PM.

Education

• HS Diploma/GED required.

Driver’s License

• Must maintain a valid MA driver’s license and good driving record. 

Experience

• Technical training and or a least three years experience as a maintenance mechanic.
• Knowledge of plumbing, H.V.A.C., carpentry, electricity, construction, grounds keeping and equipment repairs.

Skills/Abilities

• Good communication and organizational skills. 
• Ability to work independently. 
• Ability to make common sense decisions.

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