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Job Requisition #: R0001459
Department: Vision Center

The Optician is responsible for making eyeglasses for patients aged 2-100. He/she is responsible for the daily operation of the Eye Lab and Dispensary. This means control of inventory and equipment, and for grinding and dispensing of eye glasses. An Optometrist supervises the Optician.H.S./GED Required. Graduate from a Certified Optician program or equivalent experience and a license. There needs to be knowledge and skill in lens grinding, the optical field and eyeglass dispensing. Bilingual skills preferred. At least one year of prior relevant work experience. This is a per diem position.

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Job Requisition #: R0002016
Hours: 40
Department: Optical

The Optician is responsible for making eyeglasses for patients aged 2 years through Adult. Responsible for the daily operation of the Eye Lab and Dispensary. The Optician is responsible for control of inventory and equipment, and for grinding and dispensing of eye glasses. Must be a graduate from a Certified Optician program or have equivalent work experience and have a Certified Massachusetts Optician License. There needs to be knowledge and skill in lens grinding, the optical field and eyeglass dispensing. Bilingual skills preferred, but not required. We are looking for at least one year of prior relevant work experience. This position will require two Saturday shifts a month as well as some evening hours. Boston residents preferred.

Essential Duties and Responsibilities:

• Interacts professionally with patients/customers at front desk dispensary to assists with various services, including selection and fitting of frames.
• Accurately cuts lens with minimal waste and assembles eyeglasses.
• Fits and adjusts frames. Performs full range of repairs as needed.
• Keeps Director informed of price changes by suppliers. Assists with annual review of pricing structure.
• Keeps Dispensary and work areas neat and stocked with a variety of frame designs.
• Interacts with patients and other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.
• Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.
• Report delays in supply orders, safety and equipment problems, and malfunctioning or missing equipment.

Qualifications and Requirements:

• H.S./GED Required.
• Graduate from a Certified Optician program or equivalent experience and a license. There needs to be knowledge and skill in lens grinding, the optical field and eyeglass dispensing.
• Bilingual skills preferred.
• At least one year of prior relevant work experience.

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Job Requisition #: R0002573
Department: South End Washington Behavioral Health

The Behavioral Health (BH) clinician provides comprehensive behavioral health services to care for patients with medical and behavioral issues in the primary care environment. The BH clinician is integrated directly into the clinical environment and provides direct care and coordination of services in tandem with his/her primary care and/or emergency department colleagues.

Essential Duties and Responsibilities:

• The provision of direct patient care, including assessment, short term cognitive behavioral therapy, and long term psychotherapy, as appropriate to the clinical environment.
• Clinical care management and oversight for special high-risk populations, as specified by the primary care department within which the BH clinician is integrated.  This includes coordination of services with outside behavioral health providers when necessary and periodic outreach to engage patients in care.
• General practice support, including emergency response to attend to patients in crisis, clinical consultation, and in-basket management, and support for community education efforts.

Qualifications and Requirements:

• Graduate from an accredited Masters in Psychology (MA), Masters in Education (Counseling-MEd.), or MSW program.
• Current Massachusetts license (LMHC, LMFT, LCSW, LICSW, Licensed Psychologist) or license eligibility.
• Minimum of 2 years relevant post-graduate experience, preferably in a community health, mental health or hospital setting.
• Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions.
• Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions.
• Comfortable with the pace of primary care and emergency care, within with an interdisciplinary team.

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Job Requisition #: R0002610
Hours: 8.5
Department: Radiology

The Ultrasonographer will be responsible for performing high Quality Sonographic examinations in consort with the Radiologist. Some of these exams may require the use of sterile technique. In addition to the technical aspects of the position, the Ultrasonographer is responsible for Quality Improvement activities and Quality Control of the Sonograms produced.

Education

• HS Diploma or GED required. 
• Graduate of an accredited school of Diagnostic Medical Sonography.

Experience

• 3-5 years experience in a high paced environment.
• Experience in Abdominal, Fetal and small parts Sonography.
• Some vascular is a plus.
• RDMS registration in force and in good standing.

Skills/Abilities

• Strong organizational skills, Diplomacy, Tact, Team player
• Strong interpersonal skills, Ability to prioritize assignments
• Ability to make decisions in fast paced high stress situations, Attention to detail and accuracy
• Ability to work with pediatric, geriatric and language challenged patients
• Strong working knowledge of the field of Ultrasonography
• Strong technical knowledge in utilizing Ultrasound equipment and ancillary imaging devices.

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Job Requisition #: R0002634
Hours: 22
Department: Radiology

Part- Time -Ultrasonographer will be responsible for performing high Quality Sonographic examinations in consort with the Radiologist. Some of these exams may require the use of High Level Disinfection technique. In addition to the technical aspects of the position, the Ultrasonographer is responsible for Quality Improvement activities and Quality Control of the Sonograms produced.

Essential Duties & Responsibilities:

• Performs Diagnostic Sonographic examinations as directed by the requesting physician under the guidance of the on-site Radiologist.
• Coordinates Sonograms requested with other Radiology Examinations according to patient’s needs.
• Assists the Radiologist in performing invasive Ultrasound studies using High Level Disinfection technique and Standard Precautions.
• Responsible for making adjustments to the schedule to accommodate emergent exams.
• Maintains all probes and patient care equipment in good working order following all manufactures’ recommendations and all Health Centers approved cleaning or disinfecting procedures.
• Recommends service of equipment as needed.

Qualifications & Requirements:

• HS Diploma or GED required.
• Graduate of an accredited school of Diagnostic Medical Sonography.
• 3-5 years experience in a high paced environment.
• Experience in Abdominal, Fetal and small parts Sonography.
• Some vascular is a plus.
• RDMS registration in force and in good standing.

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Job Requisition #: R0002644
Hours: 40
Department: ESP

Join East Boston Neighborhood Health Center’s PACE program where the Social Work role is engaging with every day offering exciting new challenges. As part of a dynamic Interdisciplinary Team (IDT) in an innovative model of care, you will develop plans of care for participants who want to live safely in their communities. You will work with participants at the PACE Centers and in their homes addressing issues ranging from high risk mental health, end of life, medical decision making, caregiver support, and more. Responsibilities include conducting psychosocial assessments, formulating treatment plans, providing counseling, with opportunities for running groups and coordinating care with interdisciplinary team members to support participants achieving their goals. You must have an MSW and be passionate about serving adults 55+. Experience working with older adults preferred. Car required. Must possess or be working toward licensure as a LCSW or LICSW in MA. Bilingual (English/Spanish) is required for this role and language assessment will apply.

Essential Duties and Responsibilities:

• Responsible for intake and enrollment, including ability to administer a complete psychosocial assessment and identify factors that impact upon the participant’s current level of functioning.
• Completes initial assessments and contributes to the plan of care by recognizing and articulating the way PACE and family can meet, maintain or enhance a potential participant’s level of functioning in the community.
• Coordinates, and demonstrates a leadership role in family meetings evidenced by the ability to restate important themes and articulate conclusions or next steps.
• Participates actively as part of an Interdisciplinary team. Sharing Initial and Bi-annual assessments. Writes and follows up on stated treatment interventions reflected in the IDT care plan.
• Develops and leads activities, which demonstrate an area of clinical expertise. This may include but not be limited to group counseling, resource management, psycho-therapy, end-of-life care, supervision of social work interns, or case presentation at the ethics committee. Demonstrates knowledge by participating and attending appropriate workshops and seminars
• Assists team in obtaining bed for participants needing long term or short term SNF placement.
• Coordinates admissions and discharges for participants in need of psychiatric hospitalization

  Qualifications and Requirements:

• LCSW or LICSW. 1 year experience in a social work capacity in a community setting preferred.
• Experience in working with the elderly, preferably in an interdisciplinary team setting.
• The ability and willingness to assist outside of traditional roles.
• You must have your own transportation for occasional home visits.
• Bilingual (English/Spanish) required.

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Job Requisition #: R0002649
Hours: 4
Department: Radiology

The Radiologic Technologist/Mammographer is expected to produce high quality Radiographic and mammographic images under the guidance of the Radiology Supervisor. These films shall be accomplished within the positioning guidelines of the department and following all accepted radiation safety procedures. The Radiologic Technologist/Mammographer will also take part in Quality Improvement and Quality Control activities. Schedule: Saturday, 7:30 AM - 3:30 PM.

Essential Duties & Responsibilities:

•    Performs Diagnostic Radiographic and Mammographic examination following department protocol and utilizing technical factors to ensure the highest quality result within ACR guidelines.
•    
•    Produces copies of Radiographic & Mammographic images as needed, of film or CD.

•    Demonstrates the ability to recognize age-related pathology and physical presentation when performing exams and choosing technical factors.

•    Assists in Clerical duties including but not limited to patient data input, scheduling patients, updating as needed, preparing exams for reading and filling, as well as participate in maintaining mammography tracking system.

Qualifications and Requirements:
•    Graduate of the AMA Approved Radiologic Technology training Program.  
•    Associates Degree is strongly desired.
•    ARRT in State of Massachusetts registered in good standing, both in Radiography and Mammography.
•    Certification and clinical experience in Mammography.
•    CPR Certified and ability to maintain on an annual basis.

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Job Requisition #: R0002668
Hours: 40
Department: South End Mental Health Addiction Services

Position Summary: The behavioral health (BH) clinician provides comprehensive behavioral health services to care for patients with medical and behavioral issues in the primary care environment. The BH clinician is integrated directly into the clinical environment and provides direct care and coordination of services in tandem with his/her primary care and/or emergency department colleagues.

Responsibilities include:

The provision of direct patient care, including assessment, short term cognitive behavioral therapy, and long term psychotherapy, as appropriate to the clinical environment. Clinical care management and oversight for special high-risk populations, as specified by the primary care department within which the BH clinician is integrated.  This includes coordination of services with outside behavioral health providers when necessary and periodic outreach to engage patients in care. General practice support, including emergency response to attend to patients in crisis, clinical consultation, and in-basket management, and support for community education efforts.

The BH clinician provides services to patients ages 2.5 to greater than 100 years and may be required to demonstrate age specific competency, depending upon clinical assignment, in a variety of clinical settings throughout the health center.  The BH clinician is responsible for providing quality patient care under the guidance of the Clinical Supervisor, Administrative and Medical Directors and in accordance with departmental policies and procedures.  For discipline oversight, the BH clinician reports to the Administrative Director of Mental Health/Social Services or designee; for operational oversight, the BH clinician reports to the Administrative Director of the department within which he/she is integrated. 

1.

Establishes rapport and develops therapeutic relationships with patients of diverse backgrounds and varying levels of motivation for change.

2.

With supervision, renders accurate diagnoses utilizing the DSM IV.

3.

Writes up and presents completed assessments for clinical disposition in a clear and organized manner. Performs advanced, high quality, thorough psychosocial evaluation that contains data in support of the diagnosis, findings, recommendations and plans.

4.

Provides consultation to and coordinates patient care with multidisciplinary staff.  

5.

Assist the primary care team in developing care management processes such as the use of guidelines, disease management techniques, case management, and patient education to improve self-management of chronic disease.

6.

Provides assessment and treatment for a range of conditions to individuals, couples, families and groups, acquiring additional training and supervision for couples and families as indicated. 

  7.

Provide effective treatment planning and assisting clients in successfully achieving goals.  This includes patient engagement mechanisms to support patient activation, self-management of behavioral and medical issues, and motivational support. 

8.

With supervision, can provide on-call emergency coverage and crisis intervention for referred patients, to properly manage safety and risk factors.  Assist in the detection of “at risk” patients and development of plans to prevent further psychological or physical deterioration.

9.

Screens for domestic violence, substance abuse and risk behaviors with every patient, applying protocols for intervention with positive screenings.

10.

Performs and documents outreach activities for patients who do not follow through, especially for those with known risk factors.

11.

Demonstrates increased capacity to diagnose and effectively treat a range of mental health conditions: anxiety, depression, adjustment disorders and moderate-severe personality disorders.

12.

Develops and implements at least one successful therapy group in conjunction with the department’s group program, as needed (optional).

13.

Applies criteria for primary care-driven mental health care, appropriately assigning patients to in-house services or referring to community agencies.

14.

Demonstrates excellent clinical judgment in assessing changes in risk, enlisting the Administration and/or Medical Directors and initiating Special Clinical Reviews as indicated.

15.

For supervisors: Completes a course or training seminar in clinical supervision and has the qualifications as provided for a departmental policy to assume the clinical supervisory role.

16.

Documents specialized post-graduate training in at least one area of practice.

17.

Applies short-term, solution-based and cognitive/behavioral  treatment methods.

18.

Meets all requirements to obtain LCSW, LICSW, LMHC, or CNS license immediately once eligible.

19.

Maintains professional license, accumulating the required number of CEU’s and submits the associated documentation to the Administrative Director.

20.

Presents clinical cases for review at weekly clinical meetings according to departmental standard.

21.

Develops a curriculum and teaches an in-service course for multidisciplinary as well as mental health staff (optional)

22.

Additional clinical responsibilities specific to the clinical department within which the BH clinician is integrated. 

Other Duties & Responsibilities

Organizational Competencies

1

Reads, understands and complies with all Standards of Conduct, JCAHO policies and all laws related to position responsibilities and employment at EBNHC.

2.

Upholds procedures and systems to safeguard the confidentiality of all patient and employee information. 

3.

Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.

Knowledge, Skills, and Abilities Required

EDUCATION:

• Graduate from an accredited Masters in Psychology (MA), Masters in Education (Counseling-MEd.), or MSW program.
• Current Massachusetts license (LMHC, LMFT, LCSW, LICSW, Licensed Psychologist) or license eligibility.

EXPERIENCE:

• Minimum of 2 years relevant post-graduate experience, preferably in a community health, mental health or hospital setting.

SKILLS/ABILITIES:

• Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions
• Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions
• Comfortable with the pace of primary care and emergency care, within with an interdisciplinary team
• Working knowledge of psycho-pharmacology
• Ability to design and implement clinical pathways and protocols for treatment of selected chronic conditions
• Two clinically relevant, supervised internships.
• Two favorable recommendations attesting to clinical competency from field placement supervisors.
• Bilingual preferred (may be required for specific positions).  Bicultural preferred.
• Awareness of and demonstrated commitment to the delivery of culturally competent care.
• Ability to communicate effectively both in writing and verbally, including mastery of EBNHC’s EMR, Epic.
• Interest in deepening the development of areas of clinical specialty and the assumption of non-direct care responsibilities.  Examples of non-direct care responsibilities include the supervision of bachelor and intern level staff, assisting in the development of clinical protocols and policies, organizing a resource manual and leading a special project such as chart review, centralizing new referrals, etc.

Full Time BH Clinician/LICSW position.

Position Summary: The behavioral health (BH) clinician provides comprehensive behavioral health services to care for patients with medical and behavioral issues in the primary care environment. The BH clinician is integrated directly into the clinical environment and provides direct care and coordination of services in tandem with his/her primary care and/or emergency department colleagues

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Job Requisition #: R0001994
Hours: 40
Department: Transportation

The Transportation Associate provides transportation services to the East Boston Neighborhood Health Center PACE centers, serving the frail elderly, and providing courier services between EBNHC locations and PACE sites.

Essential Duties and Responsibilities

• Offers emotional and physical support to frail elderly patients and families.
• Transports participants to/from inside their homes to/from the assigned PACE Center or appointment (via stair chair carry, wheelchair or walking assistance).
• Properly secures participants, equipment and other items in the van prior to operating the vehicle.
• Operates vehicle(s) in a manner that meets the EBNHC transportation requirements.
• Maintains vehicles and adjunct equipment in a manner that meets the EBNHC transportation requirements.
• Operates, uses and understands adjunct equipment used in the performance of the job.
• Follows proper procedures for loading and unloading participants on the vehicle using the lift or stairs.
• Cooperates with intake and assessment team in the evaluation and re-evaluation of program participants.
• Follows Infection Control procedures.
• Provides courier service between EBNHC locations and PACE sites.
• Performs other related duties as required.

Qualifications and Requirements

• HS Diploma/GED required.
• Current MA driver’s license
• Safe driving record for three years. Must provide a True and Attested Driving Record from the Mass Department of Transportation.
• A Department of Transportation Medical Certification Driver Fitness Examination will also be required

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Job Requisition #: R0002137
Hours: 20
Department: PACE Community Care

Provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Evening Health Aide position. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed. Schedule: Monday - Friday, 7:00 AM - 11:00 AM. Weekend/holiday rotation. Health Aide or Certified Nurse Aide Certification Required.

Essential Duties and Responsibilities:                                                                  

• Consistently monitors participant ADL/IADL care plans and follows plan of care as stated.Documents care provided on participant flow sheets.
• Check the health aide voicemail at the beginning of each shift and every two hours until the end of the shift. Reports any abnormal findings, alterations in participant status and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable.
• Assists participants with ADLs per assignment, as defined in ADL/IADL care plan and as needed, for example when a participant requests assistance with toileting.
• Accompanies participants to appointments as assigned.
• Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.

Qualifications and Requirements:

• High School graduate or equivalent required.
• Current certification as a H.H.A. /C.N.A. from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.
• A minimum of one year experience working with a frail or elderly population.
• Prior experience as health aide, personal care assistant or similar role.
• Vehicle to travel from home to home preferred.
• Excellent customer service and communication skills; bilingual a plus.
• Physical capability to provide ADL and mobility assistance to all PACE participants.

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Job Requisition #: R0002229
Hours: 40
Department: Quality

EBNHC is seeking Community Health Workers to join our Care Team. You will join our team of nurses, social workers, care coordinators, providers, and pharmacists, where you will have the opportunity to make a profound impact on the lives of underserved individuals and families (ages 0 to 65) living with complex and/ or chronic medical and behavioral conditions. You will connect with your enrollees in person, on the phone, and in EBNHC - essentially however and wherever the enrollee needs your assistance to improve their health, better understand their illness and coordinate their care. Must be prepared to work from EBNHC, or within enrollee’s homes. Monday - Friday, 8 am to 5 pm with 1 hour unpaid lunch, occasional evening or weekend

Education

• Bachelor’s Degree required or HS Diploma with equivalent experience.

Experience

• Working in a clinical or special services setting with Medicare, Medicaid, or Special Needs populations.
• Community Health Worker, Engagement Specialist, or Medical Assistant Certification.
• Valid MA Driver’s license and own transportation.

Skills/Abilities:

• Experience working with enrollees with chronic medical and behavioral health needs.
• Ability to connect with people and understand the challenges they face.
• Demonstrated success in working as part of a multi-disciplinary team including communicating and working with Physicians and Registered Nurses. 
• Attains on the job, a CCMC (Commission for Case Manager Certification). Exceptional communication skills, both written and oral, ability to positively influence others with respect and compassion.
• Fluency in a non-English language preferred.
•  Strong work ethic built on a foundation of proactivity and teamwork.
• Ability to navigate ambiguity with the aid of structured problem solving techniques.
• Committed to the practice of inquiry and listening.
• Flexible work schedule – may need to work evenings/ occasional weekends to provide enrollee access and/ or follow up.
•  Computer proficiency in Microsoft Office.
• We are looking for team members who possess high energy, a strong work ethic, integrity, who are kind and empathetic, have a sense of humor, and who enjoy working for a collaborative, team oriented system

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Job Requisition #: R0002241
Department:

The Certified Pharmacy Technician is responsible for several clerical and clinical duties. Primary tasks and duties will involve fulfilling prescription orders from start to finish, Reconstitutes and Compounds Suspensions, Inventory for CII-CIV Drugs and other tasks or duties when asked. Pharmacy technicians work under the direct supervision of a licensed pharmacist. They perform pharmacy-related functions as allowed by regulation. All pharmacy technicians working in Massachusetts must register with the state. The Certified Pharmacy Technician will work on a team and communicates effectively with team members and patients. Complies with policies, procedures, HIPAA, OSHA and actively seeks to expand clinical, technical and insurance knowledge.

Education

• High school diploma or G.E.D
• Completion of Pharmacy Technician training course accredited by ASHP or PTCB
• MA Pharmacy Technician Certificate

Experience

• 1 year as a Certified Pharmacy Technician preferred

Skills and Knowledge

• Working knowledge of different types of insurance’s.
• The ability to work independently in fast paced environment performing multiple tasks simultaneously.
• Excellent communication and problem solving skills; ability to interact with individuals at all levels knowledge of how a phone operates has ability to take a concise, correct message
• Demonstrated telephone skills (i.e. call screening, message taking and giving), in a professional manner. 
• Familiarity with use of personal computer in a Windows environment preferred.

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Job Requisition #: R0002257
Hours: 40
Department: Retail Pharmacy - Gove

The Certified Pharmacy Technician is responsible for several clerical and clinical duties. Primary tasks and duties will involve fulfilling prescription orders from start to finish, Reconstitutes and Compounds Suspensions, Inventory for CII-CIV Drugs and other tasks or duties when asked. Pharmacy technicians work under the direct supervision of a licensed pharmacist. They perform pharmacy-related functions as allowed by regulation. All pharmacy technicians working in Massachusetts must register with the state. The Certified Pharmacy Technician will work on a team and communicates effectively with team members and patients. Complies with policies, procedures, HIPAA, OSHA and actively seeks to expand clinical, technical and insurance knowledge.

Education

• High school diploma or G.E.D
• Completion of Pharmacy Technician training course accredited by ASHP or PTCB
• MA Pharmacy Technician Certificate

Experience

• 1 year as a Certified Pharmacy Technician preferred

Skills and Knowledge

• Working knowledge of different types of insurance’s.
• The ability to work independently in fast paced environment performing multiple tasks simultaneously.
• Excellent communication and problem solving skills; ability to interact with individuals at all levels knowledge of how a phone operates has ability to take a concise, correct message
• Demonstrated telephone skills (i.e. call screening, message taking and giving), in a professional manner. 
• Familiarity with use of personal computer in a Windows environment preferred.

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Job Requisition #: R0002412
Hours: 40
Department:

EBNHC is looking for a team focused, mature, and reliable individual to join the Lobby Screener team for the summer. The Lobby Screener will promote social distancing and infection control in the lobby of EBNHC buildings while creating a welcoming environment for patients and visitors.

Essential Duties and Responsibilities:

·         Ensure all patients, visitors, and vendors are wearing appropriate facial coverings.

·         Screen patients entering the lobby for symptoms of respiratory illnesses such as fever or cough

·         Direct patients to the proper department based on the screening rubric

·         Based on location, the screener may also assist with management of the pharmacy line and  screening of patients picking up medications.

Qualifications and Requirements

·         Patience, flexibility, and adaptability.

·         Excellent communication skills

·         Comfort working independently as well as part of a team

·         Customer service experience a plus

·         Bilingual skills (Spanish) preferred

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Job Requisition #: R0002413
Hours: 40
Department: ESP

Immediate full-time opportunity for a Certified Pharmacy Technician in our Nationally acclaimed Neighborhood PACE program. Seeking a Certified Pharmacy Technician that demonstrates integrity, attention to detail and dependability. These essential skills are necessary to assist clinical staff in the management of ordering and delivery of medication. Will rotate between PACE centers. Organizational and time management skills required. Strong communication skills both verbal and written required to effectively engage with our participants and fellow healthcare workers. HS Diploma/GED and current valid and unrestricted Pharmacy Technician license from the MA Board of Registration in Pharmacy required. Bilingual (English/Spanish) a plus. Status: Full time, 40 hours per week, Monday - Friday, 8:00 AM - 4:45 PM.

Education

• High School graduate who has successfully completed a MA Board of Registration in Pharmacy approved pharmacy technician training program accredited by the American Society of Health System Pharmacists or a program provided by a branch of the United States Armed Services or Public Health Service. 
• Current valid and unrestricted certification from Pharmacy Technician Certification Board of the Institute for the Certification of Pharmacy Technician.
• Current valid and unrestricted pharmacy technician license from the Massachusetts Board of Registration in Pharmacy

Experience

• At least one year experience working with a geriatric population

Skills/Abilities

• Ability to work on a team in a fast-paced environment.
• Excellent communication skills in English as well as basic reading and math skills. 
• Computer proficiency with an electronic medical record. 
• Commitment to exceptional customer service.

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Job Requisition #: R0002415
Hours: 16
Department: Administration

EBNHC is looking for a team focused, mature, and reliable individual to join the Lobby Screener Weekend team. The Lobby Screener will promote social distancing and infection control in the lobby of EBNHC buildings while creating a welcoming environment for patients and visitors.

Essential Duties and Responsibilities:

• Ensure all patients, visitors, and vendors are wearing appropriate facial coverings.
• Screen patients entering the lobby for symptoms of respiratory illnesses such as fever or cough
• Direct patients to the proper department based on the screening rubric
• Based on location, the screener may also assist with management of the pharmacy line and screening of patients picking up medications.

Qualifications and Requirements

·         Patience, flexibility, and adaptability.

·         Excellent communication skills

·         Comfort working independently as well as part of a team

·         Customer service experience a plus

·         Bilingual skills (Spanish) preferred

Weekend availability required

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Job Requisition #: R0002431
Department: Retail Pharmacy - Maverick

The Certified Pharmacy Technician is responsible for several clerical and clinical duties. Primary tasks and duties will involve fulfilling prescription orders from start to finish, Reconstitutes and Compounds Suspensions, Inventory for CII-CIV Drugs and other tasks or duties when asked. Pharmacy technicians work under the direct supervision of a licensed pharmacist. They perform pharmacy-related functions as allowed by regulation. All pharmacy technicians working in Massachusetts must register with the state. The Certified Pharmacy Technician will work on a team and communicates effectively with team members and patients. Complies with policies, procedures, HIPAA, OSHA and actively seeks to expand clinical, technical and insurance knowledge.

Education

• High school diploma or G.E.D
• Completion of Pharmacy Technician training course accredited by ASHP or PTCB
• MA Pharmacy Technician Certificate

Experience

• 1 year as a Certified Pharmacy Technician preferred

Skills and Knowledge

• Working knowledge of different types of insurance’s.
• The ability to work independently in fast paced environment performing multiple tasks simultaneously.
• Excellent communication and problem solving skills; ability to interact with individuals at all levels knowledge of how a phone operates has ability to take a concise, correct message
• Demonstrated telephone skills (i.e. call screening, message taking and giving), in a professional manner. 
• Familiarity with use of personal computer in a Windows environment preferred.

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Job Requisition #: R0002533
Hours: 25
Department: PACE Community Care

EBNHC Neighborhood PACE is seeking a Health Aide for a weekend role to provide participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed. Saturday/Sunday, 7:30 AM - 9:00 PM.

Essential Duties and Responsibilities:                                                                  

• Consistently monitors participant ADL/IADL care plans and follows plan of care as stated.Documents care provided on participant flow sheets.
• Check the health aide voicemail at the beginning of each shift and every two hours until the end of the shift. Reports any abnormal findings, alterations in participant status and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable.
• Assists participants with ADLs per assignment, as defined in ADL/IADL care plan and as needed, for example when a participant requests assistance with toileting.
• Accompanies participants to appointments as assigned.
• Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.

Qualifications and Requirements:

• High School graduate or equivalent required.
• Current certification as a H.H.A. /C.N.A. from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.
• A minimum of one year experience working with a frail or elderly population.
• Prior experience as health aide, personal care assistant or similar role.
• Vehicle to travel from home to home preferred.
• Excellent customer service and communication skills; bilingual a plus.
• Physical capability to provide ADL and mobility assistance to all PACE participants.

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Job Requisition #: R0002546
Hours: 36.25
Department: PACE Community Care

Full-time Health Aide provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed. Schedule: 7:00 AM - 3:00 PM, Includes every other weekend and Holiday Rotation. A vehicle is required for this community health aide position.

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Job Requisition #: R0002550
Department: PACE Community Care

Per Diem Health Aide provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed.Per diem position. Vehicle is required for this community role. Will include holidays and weekends.

Essential Duties and Responsibilities:                                                                  

• Consistently monitors participant ADL/IADL care plans and follows plan of care as stated.Documents care provided on participant flow sheets.
• Check the health aide voicemail at the beginning of each shift and every two hours until the end of the shift. Reports any abnormal findings, alterations in participant status and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable.
• Assists participants with ADLs per assignment, as defined in ADL/IADL care plan and as needed, for example when a participant requests assistance with toileting.
• Accompanies participants to appointments as assigned.
• Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.

Qualifications and Requirements:

• High School graduate or equivalent required.
• Current certification as a H.H.A. /C.N.A. from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.
• A minimum of one year experience working with a frail or elderly population.
• Prior experience as health aide, personal care assistant or similar role.
• Vehicle to travel from home to home preferred.
• Excellent customer service and communication skills; bilingual a plus.
• Physical capability to provide ADL and mobility assistance to all PACE participants.

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Job Requisition #: R0002562
Hours: 36.25
Department: ESP

Full-time Personal Care Assistant position to assist PACE Day Health Center participants with personal care, meals, group and individual activities. Actively contributes to the operations of the Day Center by contributing ideas for the activities program and offering suggestions to improve daily operations. HS Diploma/GED required. CNA Certification required. Schedule: Monday - Friday, 8:00 AM - 4:00 PM, includes weekend/holiday rotation. Must be Bilingual - fluent in English and Spanish.

Essential Duties and Responsibilities

• Greets participants upon arrival and helps them to get settled for the day. Assists with serving coffee on arrival and with noon meal service and cleanup.Provides supervision and encouragement when needed.
• Attends daily morning report.
• Reports participant concerns to appropriate staff members.
• Prepares participants for departure in the afternoon by assisting with clothing and escorting to the vans.
• Accompanies participants on the van to ensure safety during transport when necessary.
• Assists participants with ADLs per assignment, as defined in care plan and as needed, for example when a participant requests assistance with toileting.
• Accompanies participants to appointments as assigned.
• Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin checks during personal care.

Qualifications and Requirements

• High School graduate or GED.
• Certification as Nursing Assistant or Home Health Aide.
• A minimum of one year experience working with the elderly or other frail populations.
• Care and respect for frail elders.
• Creativity and confidence in leading group activities.
• Flexibility, initiative, and organizational skills.

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Job Requisition #: R0002584
Hours: 40
Department: Volunteer Services

EBNHC is looking for a team focused, mature, and reliable individual to join the Lobby Screener team. The Lobby Screener will promote social distancing and infection control in the lobby of EBNHC buildings while creating a welcoming environment for patients and visitors

Job Description

Essential Duties and Responsibilities:

• Ensure all patients, visitors, and vendors are wearing appropriate facial coverings.
• Screen patients entering the lobby for symptoms of respiratory illnesses such as fever or cough
• Direct patients to the proper department based on the screening rubric
• Based on location, the screener may also assist with management of the pharmacy line and screening of patients picking up medications.

Qualifications and Requirements

• Patience, flexibility, and adaptability.
• Excellent communication skills
• Comfort working independently as well as part of a team
• Customer service experience a plus
• Bilingual skills (Spanish) preferred

Shifts are available between 8:00 and 5:00 pm Monday-Friday

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Job Requisition #: R0002601
Hours: 36.25
Department: WIC

Full-time Coordinator of Community Outreach position to provide a wide range of outreach activities in collaboration with health and human service and community agencies. Develops relationships as a community liaison; builds and maintains a referral network/database and maintains working relationships between community agencies and organizations and East Boston WIC. Bilingual (English/Spanish) strongly preferred. Availability to work flexible schedule including evenings and weekends. HS Diploma or equivalent. Associates Degree preferred. Minimum two years experience in community or human services desired. Bilingual preferred.

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Job Requisition #: R0002642
Hours: 40
Department: PACE Community Care

Provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed. Schedule: Monday - Friday, 7:00 AM - 4:00 PM, includes weekend/holiday rotation. Transportation is required.

Essential Duties and Responsibilities:                                                                  

• Consistently monitors participant ADL/IADL care plans and follows plan of care as stated.Documents care provided on participant flow sheets.
• Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.

Qualifications and Requirements:

• High School graduate or equivalent required.
• Current certification as a H.H.A. /C.N.A. from an approved program
• Prior experience as health aide, personal care assistant or similar role.
• Vehicle to travel from home to home
• Excellent customer service and communication skills; bilingual a plus.
• Physical capability to provide ADL and mobility assistance to all PACE participants.

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Job Requisition #: R0002664
Hours: 40
Department: Interpreter Services

The Tri-lingual Interpreter is responsible for providing interpretation to the patients and staff of the Health Center in Spanish and Portuguese languages. In this role, he/she will provide interpreter services as needed. He/she will collaborate in the enhancement of the quality of services to patients with Limited English Proficiency (LEP).

Essential Duties and Responsibilities:

• Demonstrates thorough knowledge of and adheres to the Code of Ethics governing the behavior and activities of all EBNHC interpreters and has provisions for: Safeguarding patient, confidentiality, direct verbatim interpretation, professional demeanor, continuing education/skill development.
• Once trained can competently perform on-call aspects of staff messaging function in Epic on behalf of patients with limited English proficiency.
• Answer all incoming calls from the Interpreter Services Line with last minute requests from departments.
• Provide interpretation for patients spanning the pediatric to geriatric age range over the phone when needed.
• Identify and assist in solving issues relating to assuring the efficient delivery of interpreter services to patient care areas.

Qualifications and Requirements:

• Completion of a medical interpreter certification program required.
• 1-2 years of interpreting experience in a medical setting in the United States.
• Verbal and written bilingual skills required.
• Demonstrates competence in the provision of culturally appropriate interpretation.
• Able to perform different interpreting modes.
• Excellent interpersonal skills and ability to communicate and work as part of a team with other colleagues.
• Understanding of patient rights.
• Computer skills preferred.
• Highly motivated and able to prioritize.

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Job Requisition #: R0002667
Hours: 40
Department: South End Washington Pediatrics

The Pediatric Wellness Coordinator in our South End, Washington Street location will oversee all Boston Children’s Hospital FIC/HIC grant requirements and work closely with the Care navigation team to meet additional Social Determinant of Health needs. Bilingual (English/Spanish) required and will be assessed.

Education

• High School Diploma Required
• Bachelors preferred

Experience

• 3 years’ experience providing direct service to immigrant population

Skills/Abilities

• Bilingual Spanish Speaking Skills Required

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Job Requisition #: R0002545
Hours: 40
Department: Project Shine

Manager will oversee staff and day to day clinical and supportive services operations of a department responsible for delivering high quality and compassionate complex care to a vulnerable population; will work closely with Director on managing multiple grant funding expectations, reporting and compliance. Job description provides additional details

Education

• Master’s degree in behavioral health, health care administration or related field required. 

Experience

• Direct customer service in health care a plus
• Experience with data management and analytics.
• Prior healthcare operations and quality outcome measurement experience preferred

Skills/Abilities

• Strong computer skills
• Exceptional customer service and problem solving skills
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Awareness and appreciation of the continuous improvement processes
• Awareness of state of the art technology to solve operational issues
• Analytical skills necessary to review reports and identify trends/issues
• Demonstrates ability to work in a fast paced environment per-forming multiple tasks simultaneously

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Job Requisition #: R0002588
Hours: 40
Department: South End Washington Behavioral Health

Sited full-time at South End Community Health Center (SEHC) part of East Boston Neighborhood Health Center (EBNHC). The SECHC Behavioral Health Clinical Director (BHCD), under the direction of the BH Clinical Administrative Director to whom this position reports, and with the guidance of the BH Medical Director and Chief Behavioral Health Officer, helps develop, implement, facilitate, continuously assess and improve the standardization of all BH clinical workflows and processes. In support of the BH Department’s practice transformation redesign project and as a member of the BH Leadership Team, the BHCD helps design data collection, analyses and reporting regarding clinical operational processes and BH outcome metrics and participates in the timely and relevant training to the staff. The BHCD is responsible for overseeing supervising and managing a highly skilled BH operations support team whose main functions include but are not limited to scheduling, referral, authorization, HFU, template and in basket management. The SECHC BHCD will provide direct care to patients and clinical supervision to assigned BHCs and students. The SECHC BHCD responsibly and diligently oversees each SECHC BH clinical service line, including but not limited to the School Health, IBH, Specialty BH, Group Therapy, the Emergency On-Call and Student Training programs.

Essential Duties & Responsibilities:

• As a member of the East Boston Neighborhood Health Center Behavioral Health Leadership team, which includes the CBHO, BH Medical and Administrative Directors actively participates in and contributes to strategic planning and BH practice transformation across the two sites. This includes the strategic two-site integration plan as well as growth and scaling of services.

• Support, under the direction of the BH Clinical Administrative Director (BH CAD),  BH service delivery by overseeing and directing the efforts of the BH operations support team to identify barriers to access to care, resolve appointment scheduling issues, coordinate supported referrals to external behavioral health services, and facilitate smooth service delivery across the entire department.
• Facilitates in collaboration with the BH Leadership Team EPIC support, training and assistance to BH team and functions as the liaison to the IT Epic training team as indicated.

• Under the direction of the BH Medical Director, designs and implements the BHC and Psychiatric provider orientation and training program for both sites.
• Under the direction of the BH CAD, oversees the work of and provides clinical supervision to the SECHC BH IBH Clinical Lead in her capacity as the departmental liaison to the SECHC primary care departments.
• Under the direction of and in collaboration with the BH CAD functions as the SECHC BH liaison to Patient Accounts, the Grants Management office, the Contact Center, and The Community Resource and Wellness Center.
• Actively participates in emergency management, regulatory compliance and patient safety programs, including TJC, DPH, HRSA, CMS, as a content expert along with other BH leaders for behavioral health-related issues.
• As a member of the BH Project Team works closely with the BH Leadership team and project managers to design, formally request, implement and execute each in flight project with a high degree of integrity and on time performance.
• Specific to SECHC BH, coordinates BH care navigation and community health worker programs for the facilitating of complex integrated behavioral health care in a primary care setting, including internal and external mental health and substance abuse services.
• Provides programmatic management and oversight of access and utilization data to the entire integrated Care Team.
• As a member of the BH Leadership Team and under the direction of the Quality Department Medical Director, participates in the development of an outcome measurement program for the ACO-required BH outcomes.
• As a member of the BH Leadership Team identifies, oversees, supervises, scopes and scales each of the SECHC BH Department’s critical clinical service lines as delineated in the position summary and develops the plan for allocation of resources, coverage and contingency staffing.
• Assists in BH Department fiscal management: participation in the preparation and monitoring of the departmental budget; BHC productivity/utilization review, and documentation/coding/billing practices and improvements.
• Provides high quality supervision to assigned BHCs and students.
• With the BH leadership team members shares on-call responsibilities and provides clinical consultation to BHCs on call as well as to medical colleagues in the management of psychiatric emergencies, urgent clinical matters and highly complex patients.
• Responds to, addresses and resolves, as indicated patient and provider complaints in a timely manner, seeking support and consultation as needed.
• Meets the clinical requirements as delineated in the BHC job description and develops and maintains a practice at an agreed upon percentage of FTE which is subject to modification up or down depending on the evolving demands of the role.
• Maintains excellent punctuality and attendance.
• Demonstrates self-direction and self-motivation; solves problems independently, yet knows when to seek consultation.
• Displays outstanding customer service skills when interacting with all EBNHC customers according to the ACE model.
• Adheres to all EBNHC and departmental policies and procedures.
• Participates in required departmental activities and meetings.
• Performs other related duties as agreed upon and required.

Qualifications and Requirements:

EDUCATION: Bachelor’s Degree, Master’s or Doctoral Degree in a BH Discipline and licensure (LP, LICSW, LMHC, LMFT), required.

EXPERIENCE: 5 years clinical and medical or behavioral health program management experience, clinical and administrative supervision required.

SKILLS/ABILITIES:

•             Fluency in Spanish strongly preferred.

•             Strong organizational and time management skills.

•             Proven Ability to prioritize and manage multiple projects and tasks.

•             Excellent oral and written communication skills.

•             Analytical skills necessary for the gathering and analyzing of data and reports, and to identify     trends/issues.

•             Comfortable with the pace of primary and emergency care, within an interdisciplinary team.

•             Awareness of and demonstrated commitment to the delivery of culturally competent care.

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Job Requisition #: R0002066
Hours: 33
Department: Family Medicine

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned clients ages 0 to greater than 100 years. A licensed nurse supervises the Medical Assistant. Evening assignment included in work schedule. Rotation to Winthrop Family Medicine [as needed]

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant Program.
• BLS CPR required.
• Bilingual skills preferred.

Experience

• At least one-year customer service experience
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally. 
• Familiarity with use of personal computer in a Windows environment preferred.

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Job Requisition #: R0002089
Department: Emergency Department

Medical Assistants are members of the clinical care team. They work in close partnership with clinical staff. Their primary function is to manage efficient patient flow and to be available to assist clinical staff as needed. Medical Assistants are responsible for department-specific tasks in accordance with their training. Where appropriate they are responsible for preparing the patient and environment for the visit and/or procedure. Medical Assistants are responsible for maintaining non-pharmaceutical supplies and equipment. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of department-specific patient age groups. Medical Assistants are supervised by licensed nursing personnel. Excellence in practice includes outstanding customer service with internal and external customers, demonstrating initiative, flexibility and proactivity based on the specific, evolving needs of the department.

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant

Experience

• At least one year customer service experience.
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with use of personal computer in a Windows environment preferred.
• BLS/CPR required.
• Bilingual skills preferred.

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Job Requisition #: R0002097
Department: Family Medicine

Per Diem flexibility; days and/or eveinings

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session.

Essential Duties and Responsibilities:

• Vital signs.
• Pulse oximetry.
• Use of 02 equipment.
• Obtaining EKG’s.
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested.
• Cleans and wraps instruments for sterilization.
• Follows procedure for operation of autoclave and properly documents each load.

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program.
• One year of Medical Assisting experience strongly preferred.
• One year of Customer Service experience.
• Excellent oral, listening, and written communication skills.
• Computer literacy.
• Bilingual skills (English/Spanish).

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Job Requisition #: R0002099
Hours: 40
Department: Adult Medicine

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned clients ages 10 to greater than 100 years. A licensed nurse supervises the Medical Assistant.

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant Program. (Experience in lieu of certification may be accepted).
• BLS certification required.

Experience

• At least one year customer service experience.
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with use of personal computer in a Windows environment preferred.
• Bilingual skills preferred.

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Job Requisition #: R0002108
Hours: 40
Department: Winthrop Neighborhood Health

Four Days a week M: 8:00-6:00pm, T: 11:30-8:30pm, W 8:00-6:00pm, TH: OFF and F: 8:00-5:00pm

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session.

Essential Duties and Responsibilities:

• Vital signs
• Pulse oximetry
• Use of 02 equipment
• Obtaining EKG’s
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested
• Cleans and wraps instruments for sterilization
• Follows procedure for operation of autoclave and properly documents each load

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program
• One year of Medical Assisting experience strongly preferred
• One year of Customer Service experience
• Excellent oral, listening, and written communication skills
• Computer literacy
• Bilingual skills (English/Spanish) preferred

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Job Requisition #: R0002166
Hours: 40
Department: OB/GYN

Medical Assistants are members of the clinical care team. They work in close partnership with clinical staff. Their primary function is to manage efficient patient flow and to be available to assist clinical staff as needed. Medical Assistants are responsible for department-specific tasks in accordance with their training. Where appropriate they are responsible for preparing the patient and environment for the visit and/or procedure. Medical Assistants are responsible for maintaining non-pharmaceutical supplies and equipment. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of department-specific patient age groups. Medical Assistants are supervised by licensed nursing personnel. Excellence in practice includes outstanding customer service with internal and external customers, demonstrating initiative, flexibility and proactivity based on the specific, evolving needs of the department.

Full-time position available to assist providers and perform various non-skilled nursing tasks for a busy department. Schedule: Monday – Friday, 8:00 AM – 5:00 PM.

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant Program.
• BLS CPR required.

Experience

• At least one year customer service experience.
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
•  Familiarity with use of personal computer in a Windows environment preferred.
• Bilingual skills preferred.

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Job Requisition #: R0002308
Hours: 20
Department: COVID-19 Testing

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in regards to screening for COVID-19. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various clinical skills appropriate to training and scope for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned clients’ ages 0 to greater than 100 years. The medical assistant will participate in all workflows including, but not limited to, scheduling and check in of the patient, testing, and results management. Multiple drive-through Boston site locations may include, but are not limited to East Boston, South Boston, Hyde Park. Bilingual (English/Spanish) a plus. Medical Assistant Certification required, or Nursing Students who have successfully completed clinical rotations.

Qualifications and requirements:

• HS Diploma/GED
• Completion of a Certified Medical Assistant program or current nursing student who has successfully completed Clinical rotations.
• One year of Medical Assisting experience strongly preferred.
• One year of Customer Service experience.
• Excellent oral, listening, and written communication skills.
• Computer literacy.
• Bilingual skills (English/Spanish) a plus.

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Job Requisition #: R0002530
Hours: 40
Department: South End Washington Pediatrics

Immediate Full-time Medical Assistant Job at our South End, Washington Street location! Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session.

Essential Duties and Responsibilities:

• Vital signs.
• Pulse oximetry.
• Use of 02 equipment.
• Obtaining EKG’s.
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested.
• Cleans and wraps instruments for sterilization.
• Follows procedure for operation of autoclave and properly documents each load.

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program.
• One year of Medical Assisting experience strongly preferred.
• One year of Customer Service experience.
• Excellent oral, listening, and written communication skills.
• Computer literacy.
• Bilingual skills (English/Spanish).

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Job Requisition #: R0002566
Hours: 40
Department: Pediatrics

Full-time position available to assist providers and perform various non-skilled nursing tasks for our Pediatrics department. Medical Assistants are members of the clinical care team. They work in close partnership with clinical staff. Their primary function is to manage efficient patient flow and to be available to assist clinical staff as needed. Medical Assistants are responsible for department-specific tasks in accordance with their training.

Where appropriate they are responsible for preparing the patient and environment for the visit and/or procedure. Medical Assistants are responsible for maintaining non-pharmaceutical supplies and equipment. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of department-specific patient age groups. Medical Assistants are supervised by licensed nursing personnel.

Education

• High school diploma or G.E.D.
• Graduation from a Certified Medical Assistant Program.
• BLS CPR required.
• Bilingual skills preferred.

Experience

• At least one year customer service experience.
• A healthcare background is also preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with use of personal computer in a Windows environment preferred.

Apply Now

Job Requisition #: R0002605
Hours: 40
Department:

Looking to hire a temporary, part-time Medical Assistants to assist and direct care of patients in regards to screening for COVID-19. The medical assistant will participate in all workflows including, but not limited to, scheduling and check in of the patient, COVID-19 testing, and results management. Their primary function is to perform testing manage efficient patient flow. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned clients’ ages 0 to greater than 100 years. Primary drive-through site location is Hyde Park, but other Boston site locations may include, but are not limited to East Boston and South Boston. Medical Assistant certification required. Bilingual Spanish skills a plus. Schedule: Tuesday - Friday, 1:00 PM-5:30 PM, and Saturday 9:00 AM-12:30 PM, and may require flexibility. Must be willing to work in heated tent and garage environment in winter elements.

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Job Requisition #: R0002614
Hours: 40
Department: South End Washington Primary Care

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session.

Essential Duties and Responsibilities:

• Vital signs.
• Pulse oximetry.
• Use of 02 equipment.
• Obtaining EKG’s.
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested.
• Cleans and wraps instruments for sterilization.
• Follows procedure for operation of autoclave and properly documents each load.

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program.
• One year of Medical Assisting experience strongly preferred.
• One year of Customer Service experience.
• Excellent oral, listening, and written communication skills.
• Computer literacy.
• Bilingual skills (English/Spanish).

Apply Now

Job Requisition #: R0002631
Hours: 40
Department:

South End Community Health Center Location. New 3 Tier Career Ladder for MA. Hiring ASAP. Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session.

Essential Duties and Responsibilities:

• Vital signs.
• Pulse oximetry.
• Use of 02 equipment.
• Obtaining EKG’s.
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested.
• Cleans and wraps instruments for sterilization.
• Follows procedure for operation of autoclave and properly documents each load.

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program.
• One year of Medical Assisting experience strongly preferred.
• One year of Customer Service experience.
• Excellent oral, listening, and written communication skills.
• Computer literacy.
• Bilingual skills (English/Spanish).

Apply Now

Job Requisition #: R0002654
Hours: 30
Department:

Working in a COVID-19 Testing Tent primarily in our Hyde Park location, the Clinical Assistant assists and directs care of patients in regards to screening for COVID-19. The Clinical Assistant will participate in all workflows including, but not limited to, scheduling and check in of the patient, testing, and results management. Parking is available. Schedule Tuesday - Friday, 12:30 PM - 6:00 PM, and Saturday 8:00 AM - 1:30 PM. This is a temporary position.

Qualifications and requirements:

• Current Nursing student who has successfully completed at least one Clinical rotation, or/ a graduate of a Certified Medical Assistant program

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Job Requisition #: R0002656
Hours: 40
Department:

The COVID-19 Vaccinator is a Medical Assistant, Clinical Assistant, or Nurse, responsible for the prioritization, coordination, and delivery of care in relation to screening, immunization, and education of COVID-19 Immunizations. The Covid-19 Vaccinator provides both direct and indirect care to patients specific to the guidelines/parameters for the department and demonstrates competency for the safe assessment and immunization of patients utilizing appropriate PPE. May participate in all testing site locations and be proficient in both the check-in, vaccination, and result management workflows. Site locations may include, but are not limited to East Boston, South Boston, and Revere. Bilingual (English/Spanish) a plus. LPN, RN, Medical Assistant Certification required, or Nursing Students who have successfully completed a Clinical Rotation. Full Schedule is Monday - Friday, 8:00 AM - 7:00 PM, Saturday 8:00 AM - 4:00 PM. Some flexibility can be arranged depending upon availability. This is a temporary position.

Duties and responsibilities: 

• Will patients with evidence-based information about safety, potential side effects, and the importance of
•  Prepares for assigned clinics and ensures all test results and instruments are available per department protocol
• Provide and coordinate health teaching required to maintain the optimal possible level of health

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program/or
• Clinical assistants include Current Nursing Students who have successfully completed Clinical rotation/or
• Nurses with Licensure in MA and graduate of accredited Nursing Program

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Job Requisition #: R0002686
Hours: 30
Department: School Health - EB High

The Medical Assistant Coordinator is a model for the team in managing patient flow, assisting providers, and anticipating their needs. The MA Coordinator expands upon the role of Medical Assistant to assume a greater degree of responsibility, taking a lead role in coordinating unit activities promoting teamwork, and working on group projects.

Essential Duties and Responsibilities:

• The MA Coordinator is expected to excel at all the essential duties and responsibilities of the Medical Assistant in addition to the ones listed below.                                 
• Participates in interviewing process training and orienting new medical assistants.Provides feedback to supervisor for medical assistant performance evaluations.
• Displays excellent customer service skills. Assists patients to resolve complaints or concerns.Reports all incidents to supervisor.
• Coordinates medical assistant assignments, meal break coverage, and overseeing patient flow. Assures that waiting patients have been updated.

Qualifications and Requirements:

• HS Diploma/GED.
• Two years as a Medical Assistant, with six months at East Boston Neighborhood Health Center.
• Graduation from a Certified Medical Assistant Program.
• BCLS certification (per department policy).
• Bilingual skills preferred.

Apply Now

Job Requisition #: R0002689
Hours: 40
Department: Pediatrics

Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session. Bilingual (English/Spanish) strongly preferred. Schedule Monday - Friday, 8:00 AM - 5:00 PM, will include evening/weekend rotation. East Boston.

Job Description

Essential Duties and Responsibilities:

• Vital signs.
• Pulse oximetry.
• Use of 02 equipment.
• Obtaining EKG’s.
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested.
• Cleans and wraps instruments for sterilization.
• Follows procedure for operation of autoclave and properly documents each load.

Qualifications and requirements:

• HS Diploma/GED and a graduate of a Certified Medical Assistant program.
• One year of Medical Assisting experience strongly preferred.
• One year of Customer Service experience.
• Excellent oral, listening, and written communication skills.
• Computer literacy.
• Bilingual skills (English/Spanish) preferred.

Apply Now

Job Requisition #: R0002312
Hours: 40
Department: ESP

The Clinical Nurse Specialist, in close consultation with PACE primary care, social work, and other members of the PACE Interdisciplinary team (IDT), provides office, home and nursing home-based psychiatric evaluation and treatment for PACE participants. In addition to direct evaluation and treatment, the Clinical Nurse Specialist provides consultation, on request, to members of the IDT.

Essential Duties & Responsibilities:

• Performs assessments for participants who are referred by PACE primary care or social work.
• On the basis of evaluation and in consultation with the interdisciplinary team, identifies patients who require ongoing treatment, prepares treatment plans with specific recommendations to primary care staff regarding management of psychotropic and related medications; behavioral or environmental interventions; relevant lab work, testing or other consultation to support appropriate diagnosis and implementation of treatment.
• Performs follow-up assessment and treatment, in the appropriate setting, for an identified panel of patients who require ongoing management of psychiatric meds and related treatment.
• Provides limited psychotherapy.
• Provides appropriate participant and family teaching and education.
• Provides consultation or direct evaluation in psychiatric emergencies.
• Provides evaluation for purpose of developing Rogers and other guardianship applications and related treatment plans.

Qualifications and Requirements:

• Master of Science in Nursing with specialization and board certification in Adult Psychiatric/Mental Health advanced practice nursing.
• Psychiatric Clinician (PC) licensure in Massachusetts.
• Prescriptive privileges in Massachusetts
• Experience providing psychiatric evaluation and treatment for geriatric and medically complex populations with a broad range of mental health, substance abuse and dementia diagnoses.

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Job Requisition #: R0002511
Hours: 20
Department: Mental Health

The South End Community Health Center, part of East Boston Neighborhood Health Center is currently seeking a part time (possible full time available) Psychiatric Nurse Practitioner to join our staff. The Psych Nurse Practitioner (PMHNP) will provide diagnosis, treatment, consultation, and follow-up for adult patients being seen in the Addiction Services Department under the clinical supervision of a psychiatrist. The PMHNP will provide age and specialty appropriate medical care at the level of training achieved. As an expert professional, PMHNP is responsible and accountable for the application of the nursing process, supervision of clinical practice, research involvement, consultative services, inter and intradepartmental liaison, education, leadership and patient care management across the health care continuum from preventative, acute care through discharge

Responsibilities:

• Responsible for the psychiatric assessment, treatment, and disposition of patients with a history of substance use disorder, specifically those being treated in the Addiction Services Department.
• Provide leadership in clinical emergencies including safety assessment, crisis intervention, and psychopharmacological management.
• Effectively utilize all resources including the family, community supports and other providers.
• Work collaboratively with a multi-disciplinary treatment team and act as the interface between the medical and psychological aspects of assessment and care.
• Ability to provide both in person and telehealth visits for new and established patients.

Qualifications:

• Master's degree in nursing required.
• Completion of an accredited educational program for nurse practitioners required.

• Registered Psychiatric Nurse Practitioner with current Massachusetts licensure.
• Registered with the State of Massachusetts and DEA for prescription writing privileges.
• Buprenorphine X waivered with willingness to prescribe buprenorphine, naltrexone and other medications for treatment of substance use disorder.
• Part-time position (20-24 hours weekly) providing psychiatric services to patients with substance use disorder in the Addiction Services Department at both the East Boston and South End sites.
• Preferably 2-4 years of clinical and programmatic experience as psychiatric nurse practitioner and experience treating psychiatric conditions in patients with substance use disorder. Prior experience in related clinical practice preferred.

• Expert clinical judgment and ability to be self-directive and demonstrate initiative in an expanded role.
• Experience working with nursing teams and motivating staff.
• Experience working with diverse communities.
• Strong interpersonal skills.
• Excellent writing and verbal skills.
• Demonstrated critical thinking, problem solving and conflict resolution skills.
• Demonstrated ability to apply principles of adult learning to provide effective patient and/or family education.
• Organizational skills to set priorities and efficiently complete assigned work.
• Effective interpersonal skills to facilitate communication with the various members of the health care team, patients and families.
• Bilingual in English and Spanish preferred

Apply Now

Job Requisition #: R0002065
Department: Project Shine

Assist with providing nursing support during clinical hours. Some medical care coordination and management, medication adherence and education support. Additional job functions to be reviewed and explained.

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002304
Hours: 20
Department: COVID-19 Testing

Our EBNHC Team has immediate nursing opportunities! The nurse in the COVID-19 Testing department takes a lead role in the prioritization, coordination, and delivery of care in relation to screening and education of COVID-19. The nurse provides both direct and indirect care to patients specific to the guidelines/parameters for the department and demonstrates competency for the safe assessment and testing of patients utilizing appropriate PPE. The COVID-19 Testing nurse will participate in all testing site locations and be proficient in both the check-in, testing, and result management workflows. The COVID-19 Testing nurse reports to the Medical Director of the department. This is a part-time position.

EDUCATION:

• Graduate of Accredited Nursing Program
• Licensure as RN in Massachusetts
• BLS Certification

EXPERIENCE:

• Minimum 1 year relevant nursing experience in Community Health and/or ambulatory setting
• Excellence in providing care to diverse populations
• Fluency in English and Spanish preferred

Apply Now

Job Requisition #: R0002374
Department: COVID-19 Testing

The Nurse in the COVID-19 Testing department takes a lead role in the prioritization, coordination, and delivery of care in relation to screening and education of COVID-19. The nurse provides both direct and indirect care to patients specific to the guidelines/parameters for the department and demonstrates competency for the safe assessment and testing of patients utilizing appropriate PPE. The COVID-19 Testing nurse will participate in all testing site locations and be proficient in both the check-in, testing, and result management workflows. The COVID-19 Testing nurse reports to the Medical Director of the department.

EDUCATION:

• Graduate of Accredited Nursing Program
• Licensure as RN in Massachusetts
• BLS Certification

EXPERIENCE:

• Minimum 1 year relevant nursing experience in Community Health and/or ambulatory
• Excellence in providing care to diverse populations
• Fluency in English and Spanish preferred

Apply Now

Job Requisition #: R0002406
Hours: 36.25
Department: Emergency Department

Full-time position available to provide direct patient care, patient education and triage. Emergency room experience required as well as previous ambulatory care experience. Must have MA RN License. BSN Preferred. . Current ACLS and PALS Certification required. Bilingual English/Spanish preferred. Schedule is day/evening/overnight rotating and will include weekend/holiday rotation subject to the needs of the department.

Education

• Graduation from an accredited nursing program required.
• BSN preferred.

Experience

• Minimum of one year of relevant nursing experience, in a community health and/or ambulatory care setting. 
• Three years Emergency Department, preferred.

Skills/Abilities

• Current Massachusetts licensure.
• ACLS, BLS, and PALS, CPR certification required.
• Demonstrate ability to communicate effectively both in writing and verbally.
• Bilingual a plus.

Apply Now

Job Requisition #: R0002422
Department: Family Medicine

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002448
Hours: 40
Department: Family Medicine

Flexibility to rotate and cover Winthrop Family Medicine, as needed.

A registered nurse holds ultimate responsibility for direct and indirect nursing care, including assessment, planning, coordination and evaluation of care toward the goal of maintenance and restoration for optimal functioning and comfort. This includes the ability to conduct a comprehensive assessment that incorporates integration of clinical information and the ability to translate that into a plan of care for the patient/family/care team.

This position requires universal skills and proficiencies which include demonstrating a comprehensive understanding of the Health Center’s mission and core values--compassion, diversity, innovation, respect, and teamwork--and the department’s immediate needs and long-term goals. In addition, the registered nurse demonstrates initiative, critical thinking, problem solving, leadership qualities, and effectively engages with the clinical team.

Demonstrates sound clinical judgment/decision making when triaging patients.

Manages medication refills with appropriate authorization by the provider..

Provides thorough and concise documentation of patient’s histories, assessments, plans, and treatments. Enters messages as staff messages or telephone encounters in the computer. Enters and views patient letters in the computer. Enters exam encounters in the computer.

Consistently participates in the activities in the transition of care, recalls, high risk management, in basket management, and vaccines. Follows protocols for management of patients with chronic/acute conditions and transitions of care.  

Accepts constructive feedback and incorporates into plan for professional growth and development. Recognizes and meets the safety needs of the departmental patient population.

Participates in the orientation, training, and mentoring of new employees. Provides input into the development of the orientation plan for new employees.

Actively participates in EBNHC programs, committees and departmental meetings.

Understands organizational structure of  the department and unit routine and adheres to EBNHC policies Responsible for continued professional growth and development.  

Interacts with patients and families in a professional and respectful manner, which reflects the needs and concerns of the individual. Uses communication devices appropriately.

Promotes a sense of teamwork; maintains a positive attitude.  Open to new ideas and embraces change.  Provides support and direction to other members of the practice team. Promotes a culture of acceptance, support and collegiality.  Shares new found knowledge willingly with team.

Solves problems independently, in teams, and seek consultation as appropriate.

Performs other departmental duties as assigned.

Apply Now

Job Requisition #: R0002469
Hours: 40
Department: Adult Medicine

A registered nurse holds ultimate responsibility for direct and indirect nursing care, including assessment, planning, coordination and evaluation of care toward the goal of maintenance and restoration for optimal functioning and comfort. This includes the ability to conduct a comprehensive assessment that incorporates integration of clinical information and the ability to translate that into a plan of care for the patient/family/care team.

This position requires universal skills and proficiencies which include demonstrating a comprehensive understanding of the Health Center’s mission and core values--compassion, diversity, innovation, respect, and teamwork--and the department’s immediate needs and long-term goals. In addition, the registered nurse demonstrates initiative, critical thinking, problem solving, leadership qualities, and effectively engages with the clinical team.

Education

• Graduate of an Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BLS certification
• Bilingual skills preferred.

Experience

• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with the use of a personal computer in a Windows environment preferred.

Apply Now

Job Requisition #: R0002497
Department: Adult Medicine

The primary care nurse takes a lead role in the prioritization, coordination and delivery of care by the practice team. The primary care nurse provides both direct and indirect care to patients specific to the guidelines/parameters for the department and demonstrates competency for the department specific population age and developmental stage with a focus on social determinants of health, health promotion, and prevention and management of acute and chronic health conditions. The primary care nurse reports to the Administrative Director.

Per diem position available performing direct patient care and patient education to patients ages 18 to greater than 100 years in our Adult Medicine Dept. Will also participate in QI activities. Per diem commitment is minimum of three shifts/month, will include days, evenings and holiday rotations.

Education

• Graduate of an Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BLS certification
• Bilingual skills preferred.

Experience

• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with the use of a personal computer in a Windows environment preferred.

Apply Now

Job Requisition #: R0002535
Hours: 40
Department: COVID-19 Testing

The nurse in the COVID-19 Testing department takes a lead role in the prioritization, coordination, and delivery of care in relation to screening and education of COVID-19. The nurse provides both direct and indirect care to patients specific to the guidelines/parameters for the department and demonstrates competency for the safe assessment and testing of patients utilizing appropriate PPE. The COVID-19 Testing nurse will participate in all testing site locations and be proficient in both the check-in, testing, and result management workflows. The COVID-19 Testing nurse reports to the Medical Director of the department.

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

EDUCATION:

• Graduate of Accredited Nursing Program
• Licensure as RN in Massachusetts
• BLS Certification

EXPERIENCE:

• Minimum 1 year relevant nursing experience in Community Health and/or ambulatory care setting preferred
• Excellence in providing care to diverse populations
• Fluency in English and Spanish preferred

Apply Now

Job Requisition #: R0002541
Hours: 40
Department: Pediatrics

A registered nurse holds ultimate responsibility for direct and indirect nursing care, including assessment, planning, coordination and evaluation of care toward the goal of maintenance and restoration for optimal functioning and comfort. This includes the ability to conduct a comprehensive assessment that incorporates integration of clinical information and the ability to translate that into a plan of care for the patient/family/care team. This position requires universal skills and proficiencies which include demonstrating a comprehensive understanding of the Health Center’s mission and core values--compassion, diversity, innovation, respect, and teamwork--and the department’s immediate needs and long-term goals. In addition, the registered nurse demonstrates initiative, critical thinking, problem solving, leadership qualities, and effectively engages with the clinical team.

Education

• Graduate of an Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BLS certification Bilingual skills preferred.

Experience

• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with the use of a personal computer in a Windows environment preferred.

Apply Now

Job Requisition #: R0002559
Hours: 40
Department: Family Medicine

Full-time position available performing direct patient care and patient education to patients ages 0 to greater than 100 years in our Family Medicine Dept. Will also participate in QI activities. MA RN license and previous ambulatory care experience required. Excellent interpersonal and problem solving capabilities also required. Schedule: Monday - Friday, 8:00 AM - 5:00 PM, includes evening rotation and will include coverage at Winthrop Family Medicine, as needed. Bilingual (English/Spanish) Preferred. Boston residents preferred.

Education

• Graduate of an Accredited Nursing Program.
• Licensure in Massachusetts as an RN. 
• BLS certification
• Bilingual skills preferred.

Experience

• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with the use of a personal computer in a Windows environment preferred.

Apply Now

Job Requisition #: R0002570
Hours: 40
Department: Family Medicine

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team. Schedule: Mon/Wed/Thur/Friday 9:00 AM - 6:00 PM, Tuesday 10:30 AM - 7:30 PM.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002575
Hours: 40
Department: Specialties

A registered nurse holds ultimate responsibility for direct and indirect nursing care, including assessment, planning, coordination and evaluation of care toward the goal of maintenance and restoration for optimal functioning and comfort. This includes the ability to conduct a comprehensive assessment that incorporates integration of clinical information and the ability to translate that into a plan of care for the patient/family/care team. This position requires universal skills and proficiencies which include demonstrating a comprehensive understanding of the Health Center’s mission and core values--compassion, diversity, innovation, respect, and teamwork--and the department’s immediate needs and long-term goals. In addition, the registered nurse demonstrates initiative, critical thinking, problem solving, leadership qualities, and effectively engages with the clinical team.

Education

• Graduate of an Accredited Nursing Program. Licensure in Massachusetts as an RN.  BLS certification Bilingual skills preferred.

Experience

• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally. Familiarity with the use of a personal computer in a Windows environment preferred.

Apply Now

Job Requisition #: R0002579
Department: Employee Health

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team. Per Diem position, with 2 shifts/week commitment (Days, Monday-Friday).

Essential Duties & Responsibilities:

•Assess a patient through obtaining patient history and performing appropriate tests and observations.

•Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.

•Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.

•Safely and effectively administers medications, tests and treatments as ordered.

•Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

•    Bachelor of Science in Nursing preferred.

•    Completion of Accredited Nursing Program.

•    Licensure in Massachusetts as an RN.

•    BCLS certification per department policy.

•    1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002591
Hours: 40
Department: Nursing

Full-time position available performing direct patient care and patient education to patients ages 18 to greater than 100 years in our South End Dept. Will also participate in QI activities. MA RN license and previous ambulatory care experience required. Excellent interpersonal and problem solving capabilities also required. (English/Spanish) preferred. Schedule will include evening/weekend/holiday rotation.

Apply Now

Job Requisition #: R0002636
Hours: 40
Department: Family Medicine

Flexibility to cover evening clinic as well as coverage at Winthrop Family Medicine location, as needed.

A registered nurse holds ultimate responsibility for direct and indirect nursing care, including assessment, planning, coordination and evaluation of care toward the goal of maintenance and restoration for optimal functioning and comfort. This includes the ability to conduct a comprehensive assessment that incorporates integration of clinical information and the ability to translate that into a plan of care for the patient/family/care team. This position requires universal skills and proficiencies which include demonstrating a comprehensive understanding of the Health Center’s mission and core values--compassion, diversity, innovation, respect, and teamwork--and the department’s immediate needs and long-term goals. In addition, the registered nurse demonstrates initiative, critical thinking, problem solving, leadership qualities, and effectively engages with the clinical team.

Education

• Graduate of an Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BLS certification
• Bilingual skills preferred.

Experience

• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with the use of a personal computer in a Windows environment preferred.

Apply Now

Job Requisition #: R0002640
Hours: 40
Department: Project Shine

EBNHC is seeking RN Care Manager to join our HIV Clinical and supportive services team. You will join our team comprised of an ID specialist, Nurse Coordinator, medical case managers, linkage and retention specialists and mental health clinician where you will have the opportunity to make a profound impact on the lives of underserved individuals and families living with HIV/AIDS. You will connect with patients in person, on the phone, and in EBNHC - essentially however and wherever the patient needs your assistance to improve their health, better understand their illness and coordinate their care and support retention and viral load suppression. RN Care Managers must be flexible in having a low threshold for providing care and meeting patients where they are at. As part of a multi-disciplinary team, will serve as a Nurse Care Manager for HIV/AIDS patients enrolled in the EBNHC HIV clinical care and supportive services program. The Nurse Care Manager will provide initial assessments, continuity of care, adherence support and education, risk reduction and care management with the goal of keeping patient engaged in care and achieving viral load suppression and optimal health outcomes.

Qualifications and Requirements:

    Bachelor of Science in Nursing preferred.
    Completion of Accredited Nursing Program.
    Licensure in Massachusetts as an RN.
    BCLS certification per department policy.
    1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002645
Hours: 40
Department: Adult Medicine

Full-time position available performing direct patient care and patient education to patients ages 18 to greater than 100 years in our Adult Medicine Dept. The primary care nurse takes a lead role in the prioritization, coordination and delivery of care by the practice team. The primary care nurse provides both direct and indirect care to patients specific to the guidelines/parameters for the department and demonstrates competency for the department specific population age and developmental stage with a focus on social determinants of health, health promotion, and prevention and management of acute and chronic health conditions. The primary care nurse reports to the Administrative Director. Will also participate in QI activities. Monday - Friday, 8:00 AM – 5:00 PM and will include holiday rotation.

Education

• Graduate of an Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BLS certification Bilingual skills preferred.

Experience

• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with the use of a personal computer in a Windows environment preferred.

Apply Now

Job Requisition #: R0002646
Hours: 40
Department: Adult Medicine

Full-time position available performing direct patient care and patient education to patients ages 18 to greater than 100 years in our Adult Medicine Dept. The primary care nurse takes a lead role in the prioritization, coordination and delivery of care by the practice team. The primary care nurse provides both direct and indirect care to patients specific to the guidelines/parameters for the department and demonstrates competency for the department specific population age and developmental stage with a focus on social determinants of health, health promotion, and prevention and management of acute and chronic health conditions. The primary care nurse reports to the Administrative Director. Will also participate in QI activities. Monday - Friday, 8:00 AM – 5:00 PM and will include holiday rotation.

Education

• Graduate of an Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BLS certification Bilingual skills preferred.

Experience

• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally.
• Familiarity with the use of a personal computer in a Windows environment preferred.

Apply Now

Job Requisition #: R0002647
Department: Family Medicine

Flexibility to work at either the Family Medicine/ East Boston or Winthrop Family Medicine locations.

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002663
Department: South End Washington Primary Care

A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.

Essential Duties & Responsibilities:

• Assess a patient through obtaining patient history and performing appropriate tests and observations.
• Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.
• Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.
• Safely and effectively administers medications, tests and treatments as ordered.
• Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.

Qualifications and Requirements:

• Bachelor of Science in Nursing preferred.
• Completion of Accredited Nursing Program.
• Licensure in Massachusetts as an RN.
• BCLS certification per department policy.
• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Apply Now

Job Requisition #: R0002672
Hours: 40
Department: Senior Care Options (SCO)

As an integral member of the care management team the Registered Nurse (RN) Care Manager (CM) will have the opportunity to make a profound impact on the lives of people living with complex and/ or chronic conditions, many of whom also face multiple barriers in their lives which makes it difficult for them to achieve the self-care required to improve their health and well-being. This position requires flexibility and may vary from day-to-day to meet members where they are. Outreach methods may vary based on the needs of the organization and may include telephonic or in person in a variety of potential settings such as but not limited to, the health center, community, home or an inpatient facility.

Full-time position available performing direct patient care and patient solving capabilities also required. Monday - Friday, 8:00 AM – 5:00 PM.

Education

• Graduate of an Accredited Nursing Program. Licensure in Massachusetts as an RN.  BLS certification Bilingual skills preferred.

Experience

• 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.

Skills/Abilities

• Demonstrated ability to communicate effectively both in writing and verbally. Familiarity with the use of a personal computer in a Windows environment preferred.

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Job Requisition #: R0002675
Department: Emergency Department

The Registered Nurse assumes a leadership role in the Emergency Department. This includes triaging patients to the appropriate level in a timely fashion, providing nursing care to patients of all ages, directing the general patient flow through the department, and taking appropriate steps in following up lab and x-ray results. The nurse is responsible for timely and accurate documentation of his/her nursing care in accordance with policy and procedures. The nurse is also responsible for collaboration with other members in a multi-disciplinary team.

Essential Duties & Responsibilities:

• Assess the health status of individuals and detect changes in order to take necessary actions.
• Documents all care information concisely, accurately and completely in a timely manner. Documentation to also include (pain assessment/re-assessment, medication administration and patient ED course).
• Triages patients and assigns accurate acuity based on standards of care and department policy.
• Assumes responsibility for direct patient care and prepares patients for exams.
• Safely and effectively administers medications, tests and treatments as ordered.
• Reports adverse reactions to medications and/or treatments in accordance with department policy.
• Takes a proactive role assisting with patient discharge, hospital transfers and arranging outpatient testing.
• Initiates patient education plan, as prescribed by physician.Teaches and educates patients and care givers how to manage illness/injury and home care needs.
• Recognizes the unique safety needs of elderly and pediatric patients ensuring they receive assistance as needed.
• Follows established departmental policies and procedures for environmental safety and infection control.

Qualifications and Requirements:

• Graduation from an accredited nursing program required.
• Bachelor of Science in Nursing strongly preferred.
• MA RN License required.
• Current ACLS and PALS Certification required.
• Minimum of one year RN critical care experience or three years experience in Med/Surg or Emergency.

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Job Requisition #: R0000555
Hours: 40
Department: Adult Medicine

We have a full time position for an Internist to join our expanding multi-specialty group. You will have the unique opportunity to care for a diverse population. Bi-lingual Spanish or Arabic speaking is highly valuable for this opening, although we have an excellently trained professional Medical Interpreter Department that are part of the Practice Team. We are a progressive organization with a state of the art electronic medical record system and are leading Boston in our Chronic Disease Programs. You may also have an opportunity to teach medicine to residents and students through our internal and external programs with Boston University.

Competitive compensation and excellent benefits including health, dental, pretax spending accounts, 401k with health center match, life, disability, and a generous staff development benefits. Providers will be able to obtain privileges at Boston Medical Center.  EBNHC provides excellent Malpractice Coverage – as a FQHC (Federally Qualified Health Center) we offer coverage under FTCA as well as a second policy through commercial broker. A designated Medical Staff Office support s the professional requirements of physicians. To be considered please email a copy of your CV and letter of interest to Linda Panzini at panzinil@ebnhc.org

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Job Requisition #: R0001055
Hours: 20
Department:

The East Boston Neighborhood Health Center (EBNHC) has a dynamic opportunity for an OB/GYN MD to join our organization. For almost 50 years, EBNHC has been a vital link to Boston’s well-being. Join us and you can be on the forefront of caring for people who need your help the most. Many of our patients often have no choice but to go without healthcare. Working at EBNHC is nothing short of inspiring. 5 years in a row the Boston Globe named us as one of their “Top Places to Work”.

We have a .50% time outpatient position for an OB/GYN MD to join our expanding multi-practice group. You will have the unique opportunity to care for a diverse population. Bi-lingual Spanish or Arabic speaking is highly valuable for this opening, although we have an excellently trained professional Medical Interpreter Department that are part of the Practice Team. We are a progressive organization with a state of the art electronic medical record system and are leading Boston in our OB/GYN Programs. You may also have an opportunity to teach medicine to residents and students through our internal and external programs with Boston University.

Under general supervision of the Medical Director of OB /GYN, you will render diagnostic and therapeutic care to patients at the Health Center. On call rotation for after hour urgent patient follow up, and responsible for clinical and administrative follow-up for a panel of patients. One evening session per week may be required.

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Job Requisition #: R0002505
Hours: 4
Department: Mental Health Pedi

The Pediatric Psychiatrist, in close consultation with primary care, social work, and other members of the treatment team, provides office-based psychiatric evaluation and treatment for child and adolescent patients cared for at East Boston Neighborhood Health Center. In addition to supervision of Psychiatric Nurse Practitioner(s), provides direct evaluation and treatment, and consultation to members of the treatment team. This is a remote part-time position, approximately 4-8 hours weekly. Massachusetts medical license required.

1. Conducts psychiatric/psychopharmacological evaluations for referred children and adolescents. Working with or supervision of adults may be necessary but will not be a primary responsibility

2. Determines, in collaboration with the medical and behavioral health providers, which patients are best served in a primary care vs. a community mental health setting

3. Provides expert consultation to the medical and behavioral health staff in the management of mild to moderate psychiatric disorders in primary care pediatrics

4. Provides education to the medical and behavioral health providers regarding psychopharmacological treatment and management of mild to moderate psychiatric conditions in primary care pediatrics

5. Participates as indicated in mental health discipline team meetings 

6. Provides training to mental health and pediatric staff as indicated

7. With the medical, behavioral health providers and support staff participates in the management of high risk patients

8. Coordinates services with psychiatry colleagues within the health center in conjunction with behavioral health integration

9. Manages in basket referrals, refills and calls

10. Based on interest and expertise, holds a DEA X number for buprenorphine and provides substance abuse treatment in conjunction with our addiction service

11. Provides consultation as indicated to the Behavioral Health on call system staffed by BH providers

12. Fully participates in a coverage plan (identifies method of contact for providing a timely response to clinical issues while off the premises and agrees to remote Epic access) for the management of patients under her/his care

13. Functions in the capacity of supervising physician for Psychiatric Nurse Practitioner(s) who see pediatric patients

14. Participates in the ongoing development of the behavioral health integration model within pediatrics

15.  With the team fosters the enhancement of community mental health service affiliations and partnerships toward the goal of a complete service continuum for our patients including those with moderately severe-severe mental illness and dual diagnosed conditions

16. Works in a remote capacity with the ability to return to in-person practice in the future

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Job Requisition #: R0001442
Hours: 40
Department: Patient Accounts

The Coding Lead is responsible for coordinating the coding function within all practice locations in accordance with the coding guidelines established by East Boston Neighborhood Health Center (EBNHC). This includes both Facility and Professional components. In addition, the Coding Lead will serve as a key resource for team members and provide guidance and education on Compliance issues. Will perform in-house audits to ensure diagnostic and procedural codes accurately reflect patient health status in accordance with standard CPT coding and compliance regulations. Responsible for coordination of EPIC charge review work queues as well as assisting with implementing policies and procedures.

Essential Duties & Responsibilities

• Ensuring standards established by EBNHC related to coding staff productivity and accuracy targets are consistently met
• Promoting and facilitating efficiency and effectiveness of coding related systems, including proper documentation
• Ensuring timely charge capture for all services rendered
• Maintain compliance with all CMS PACE Program Regulations and Standards
• Assisting in the development and implementation of policies and procedures
• Coordinating Coder/Provider Education and Communications

Qualifications and Requirements

• AAPC Certification
• RAF/HCC Coding Experience
• 2 years supervisory/leadership experience preferred
• Experience interacting with physicians and other leadership regarding coding guidelines
• Extensive knowledge of CPT and ICD-10 Coding across multiple medical specialties
• Extensive knowledge of Revenue Codes, DRG Reimbursement methodologies, including familiarity with Medicare’s Outpatient Prospective Payment System (OPPS)
• Competency in navigating patient billing software and electronic medical records, preferably on the Epic platform

• Extensive knowledge of Anatomy and Physiology
• Knowledge of medical documentation requirements and compliance guidelines.
• Strong communication, both written and verbal, as well as ability to formally present to both large and small groups

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Job Requisition #: R0001673
Hours: 40
Department: IT

The Senior Application Analyst directs in the analysis of end-user requirements, procedures and problems needed to automate work processes or to improve existing computer applications. The Analyst assists the Director of Applications in the evaluation, development and implementation of new computer systems and projects for the health center. He/She also acts as a liaison between identified end-user departments and software vendors to resolve problems related to assigned applications. The Senior Application Analyst manages assigned projects independently.

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Job Requisition #: R0002272
Hours: 40
Department: Patient Accounts

Under the direction of the Patient Accounts Department Manager or Director, the Revenue Integrity Analyst will provide analytical support to resolve various high exposure revenue cycle and finance issues across the enterprise. Lead small projects and assessments to resolve problems identified by the Manager and EBNHC Leadership. The Revenue Integrity Analyst is responsible to identify, communicate and develop a corrective action plan to be reviewed by management for the processes and a system that leads to lost revenue opportunities and reduced reimbursement for the care provided to patients. As part of ensuring operational integrity of the revenue cycle processes the position executes steps that support the maintenance and enhancement of all revenue cycle systems. Creates a positive, constructive, and supportive relationship between EBNHC departments, external partners, and personnel needed to resolve issues.

EDUCATION:

• Bachelor's Degree required in related field, Master’s degree preferred.

EXPERIENCE:

• One to three years minimum recent experience in healthcare auditing, charge capture, coding, finance, revenue cycle management, patient accounting and/or physician billing, preferably in an Academic Medical Center setting.
• Knowledge of healthcare administrative processes such as reimbursement policies and procedures, payer contracting, operations and billing regulations
• Knowledge of health care industry trends
• Extensive knowledge of Federal and State insurance programs (Massachusetts)
• Experience interpreting medical records
• Experience interacting with physicians and clinical support regarding coding guidelines (written and verbal)
• Extensive knowledge of Revenue codes, CPT, and ICD-10 coding across multiple medical specialties
• Intermediate level root-cause analysis
• Organized and detail oriented
• Interviewing/listening skills required enabling talking with individuals and groups about current processes and issues to ask the right questions to yield essential information that will be used to evaluate processes and determine potential solutions.
• Excellent time-management skills
• Intermediate analytical skills to evaluate information gathered from multiple sources and synthesize into actionable information
• Intermediate technical skills to quickly learn hospital information systems as well as MSOffice suite
• Excellent writing, interpersonal and organizational skills
• EPIC experience preferred

SKILLS/ABILITIES:

• Knowledge of medical terminology, ICD-10 and CPT Coding, computer programs.
• Effective oral and written communication skills.

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Job Requisition #: R0002368
Department: Volunteer Services

The Care Navigator works with the patient’s primary care team to address the complex non-medical needs that can negatively affect a person’s health and well being. The Care Navigator promotes patient-centered, comprehensive and coordinated care supporting the patient and their family in navigating medical, social service, and legal systems.

Bilingual Spanish required.

Qualifications and Requirements

•    Bachelor Degree
•    1-2 years in a direct service role. Experience with and underserved population a plus
•    Strong second language skills.  Spanish required.
•    Ability to multi task with strong organization and time management skills.

Essential Duties and Responsibilities  

•    Connect patients with concrete community resources, including, but not limited to; food resources, subsidized childcare, housing, legal, financial assistance, and immigration services.
•    Provide 1:1 assistance to patients with form completion to access community resources and benefits when a literacy or language is a barrier.
•    Assist patients with navigating services of third-party agencies such as Inspectional Services, Massachusetts Commission for the Blind and Deaf/Hard of Hearing, MassHealth, Personal Care Attendant Services, Senior Services, Transportation Services and homeless shelters.
•    Assist patients with complex medical needs, coordinate their appointments, often placing reminder phone calls, assisting with scheduling transportation, and assessing and reducing the barriers of missed appointments.
•    Connect patients to and assist with accessing Social Security Disability and Department of Transitional assistance benefits.  Assist with application process including interview accompaniment, application completion and process follow up.

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Job Requisition #: R0002479
Department: Retail Pharmacy - Maverick

As a Pharmacist, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Director of Pharmacy and in leading and directing your Pharmacy Technician Support Staff, you are accountable for supporting the management, oversight and operation of all aspects within your pharmacy. Primary tasks and duties will include workflow management, inventory management, loss prevention, patient safety and other duties assigned. Pharmacists will also be required to Identify needs and opportunities within the Pharmacy to improve and successfully implement solutions by leading your team to achieve specified goals. Following policies, regulatory procedures, HIPAA, OSHA are required.

Education

• Bachelor of Science in Pharmacy or Pharm. D. degree
• Active MA Pharmacist License without disciplinary

Experience

• 1-2 years of previous Pharmacist experience preferred

Skills and Knowledge

• Time management and customer service skills
• Motivated and team centered mindset
• Leadership skills along with writing and computer skills
• Bi-lingual skills preferred.

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Job Requisition #: R0002603
Hours: 40
Department: Project Shine

Project Manager will oversee implementation of Primary care PrEP expansion project within primary care and other EBNHC clinical departments in accordance with HRSA requirements/guidelines. Some responsibilities will include creating a project timeline, action plan and follow through process. Project Manager will work closely with PrEP Coordinator, PrEP Navigator and Prevention & screening team to learn workflows/ data & reporting requirements and identify process for integrating workflows and compliance across departments. Project Manager will also be responsible for CQM/ documentation/reporting compliance for this porject. PM will work collaboratively across departments and programs to ensure smooth implementation process, managing resources and risk management. Other duties will be included in job description

Education

• Bachelor’s degree required
• Project Management Certification preferred

Experience

• 3 to 5 years of related experience

Skills/Abilities

• Individual contributor that works under limited supervision.
• Applies subject matter knowledge, requires capacity to understand specific needs or requirements to apply skills/knowledge.
• Strong technical skills in PM tools, Advanced Excel, Share point, Sales Force, Microsoft office

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Job Requisition #: R0002612
Hours: 40
Department: Quality

EBNHC is a member of Community Care Cooperative (C3), an organization formed by 13 Federally Qualified FQHCs located throughout the Commonwealth of Massachusetts. C3, a 501(c)(3) non- profit Accountable Care Organization (ACO), is taking responsibility for managing the cost and quality of health care for MassHealth enrollees. C3’s vision is transforming the health of underserved communities. As a member of C3, EBNHC is uniquely positioned to be a true innovator in meeting quality goals and reducing cost of care for a large Medicaid population.

The Population Health Manager (PHM) will be responsible for driving value based care initiatives at EBNHC. Partnering closely with EBNHC leadership, providers, and staff, you will integrate C3’s clinical programs and resources into the practice workflows with the intent to optimize the enrollee experience, and positively impact provider engagement and quality of care provided.

Education

• Bachelor’s Degree

Experience

• 5+ years of leadership experience in practice management, provider relations and project management

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Job Requisition #: R0002670
Hours: 40
Department: PACE Enrollment and Eligibility

We are currently recruiting for an exciting new full-time position, Enrollment Lead Development (ELD) Coordinator, with responsibility for intake, telephone outreach, referral screening, and coordination with Neighborhood PACE's community-based enrollment team. The ideal candidate will have excellent listening, communication, organization, and problem solving skills. This position requires self-direction and the ability to participate in process improvement activities. Sales background strongly preferred. Minimum Associates Degree in Health related field, Marketing, or Public Relations preferred or minimum five years equivalent work experience. Bilingual (English/Spanish) required. CRM/Salesforce experience strongly preferred.

Essential Duties & Responsibilities:

• Receives and researches potential leads, using EPIC/Internet/other and enters into Salesforce as a lead profile.
• Telephones/contacts potential lead or influencer to introduce and answer questions about NEIGHBORHOOD PACE membership.
• Working with a score system scores clinical/financial eligibility and ranks level of interest.
• Maintain and provide enrollment team with Salesforce reports for current/future enrollment queue.
• Participates in meetings to discuss the day’s priorities including assignment of qualified leads, questions about qualifications, systems concerns or other barriers to efficient, customer friendly enrollment.

Qualifications and Requirements:

• Associates degree in health related field, marketing or public relations preferred. Will consider equivalent experience for the right candidate.
• At least five years of experience in a role that involves marketing, call center, or similar activity in a health-related setting.
• Excellent computer skills including experience with word processing, spreadsheets and email. CRM/Salesforce experience a plus.
• Bilingual (English/Spanish) required.

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Job Requisition #: R0001806
Hours: 36.25
Department: Facilities

Maintenance Mechanic/Painter needed to perform a variety of patching and painting for all health center sites. Including the removal and re-installation of wall mounted / free standing furniture and equipment. Scope of work will entail patching and painting of walls ceilings, doors, windows and trim inside and out. Will assist with maintenance related work when required.. All mechanics will remain on call for emergencies. Evening hours required for painting. The schedule is Monday - Friday 4:00 pm - Midnight.

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Job Requisition #: R0002162
Hours: 36.25
Department: Facilities

To perform a variety of grounds keeping/general maintenance , upkeep of entranceways, parking lots, wells and the neighborhood surrounding the property, including, but not limited to: trash removal, sweeping, property repairs, landscaping, graffiti removal, ,snow removal, and any other tasks which fall under these categories., Routine maintenance, preventative maintenance and housekeeping duties for all health center sites. Will remain on call for emergencies if needed

MAIN FUNCTION:

• To perform a variety of grounds keeping, routine maintenance, preventative maintenance and housekeeping duties for all health center sites.
• Will remain on call for emergencies if needed.

QUALIFICATIONS:           

• High school graduate.
• Good communication and organizational skills.
• Ability to work independently.
• Must have a valid driver’s Massachusetts license and good driving record.

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Job Requisition #: R0002624
Hours: 21
Department: COVID-19 Testing

Come join a great team of people looking to help stop the spread of COVID-19! We are looking to hire a Groundskeeper to assist with our COVID-19 testing site located in Hyde Park. The responsibilities include the set-up and breakdown of the COVID-19 Testing Tents. In this position, you will be helping to manage and direct cars awaiting testing in a parking lot environment, turning on generators, setting up cones, putting out ice-melt, and very light shoveling. HS diploma/GED required. Drivers license and reliable transportation is required. Schedule is Tuesday-Friday, 12:30 PM-6:00 PM, and Saturday 7:30 AM -12:30 PM. This is a temporary position expected to go through March 2021 with possible extension.

Essential Duties and Responsibilities:

• Will perform a variety of grounds keeping/general maintenance.
• Upkeep of entrance to tents
• Set up and breakdown of testing tents
• Direct and manage flow of traffic
• Light shoveling

Qualifications and Requirements:

• HS Diploma/GED required
• Must maintain a valid MA driver’s license and good driving record
• Ability to work independently and make common sense decisions

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